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Kolten Heck
Kolten Heck at Corwin Ford Spokane

Kolten Heck | Page 2

Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.9
235 Reviews
4.9

235 Reviews

Write a Review

235 Reviews of Kolten Heck

May 21, 2026

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Employee Rating

I drove 450 miles for service just for the great service i receive from corwin More

by Denny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2026

Corwin Ford Spokane responded

Thank you for driving 450 miles to have your Ford E-Transit serviced. Kolten and our service team are pleased to provide the high level of care you expected. We appreciate your loyalty and look forward to your next visit. Tyler Goutermout, General Manager

May 20, 2026

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Employee Rating

Part of the positive terminal cover in my hybrid Maverick was broken off and not replaced, along with the battery cover not being able to be put back More

by THEDROPOFSOYSAUCE
Recommend Dealer
No

Other Employees Tagged: Kolten Heck

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May 26, 2026

Corwin Ford Spokane responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Tyler Goutermout, General Manager

May 20, 2026

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Employee Rating

Kolten is very helpful and always quick to respond to email status requests. Appreciate having him as our service advisor. More

by KNUNER
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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May 20, 2026

Corwin Ford Spokane responded

It’s great to hear Kolten’s quick email updates made your service experience so seamless. Thank you for trusting us with your Ford Escape; we look forward to helping you again. Tyler Goutermout, General Manager

May 13, 2026

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The most thorough and knowledgeable I have ever worked with! Kolten communicates clearly and promptly!! More

by FFERRARO6
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 13, 2026

Corwin Ford Spokane responded

It’s great to hear Kolten provided such thorough and knowledgeable service on your Ford F-150. We’re glad his clear and prompt communication made your visit smooth. Feel free to reach out if there’s anything else we can help with. Tyler Goutermout, General Manager

May 13, 2026

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Although my issue has not been resolved as of yet, Kolten has given me confidence that it will be More

by INDIETTAB
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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May 14, 2026

Corwin Ford Spokane responded

It's great to hear that Kolten provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford Spokane! Tyler Goutermout, General Manager

May 10, 2026

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Employee Rating

Kolten was very pleasant and kept me informed Would recommend ford to my friends Thank you More

by Ravery134020
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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May 10, 2026

Corwin Ford Spokane responded

It’s great to hear that Kolten kept you informed and made the service for your Ford Escape pleasant. Thank you for recommending Ford to your friends. We appreciate your support. Tyler Goutermout, General Manager

May 08, 2026

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Employee Rating

Always very happy with the quality of work as well as the quality of people I deal with. More

by 91TIMTAM
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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May 08, 2026

Corwin Ford Spokane responded

We’re thrilled to know you’re consistently impressed with the quality of our work and the people you interact with. Kolten and the service team appreciate your five-star review. Thank you for trusting us with your Ford. Tyler Goutermout, General Manager

May 05, 2026

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Employee Rating

We like Corwin. They have always treated us right! And we Love our new F450. More

by BRENT.SMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Gardner, Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Bob Chapman, Francisco Jimenez, Kiley Knighten, Ethan Sherrett

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May 05, 2026

Corwin Ford Spokane responded

It’s wonderful to hear you’ve always felt treated right by our team. We’re thrilled you’re enjoying your Ford F-450. Thanks for sharing your positive experience. Tyler Goutermout, General Manager

May 02, 2026

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Employee Rating

Very helpful, always helpful! ! Kolten takes the time to listen and address my vehicle needs. More

by Shawneesan
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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May 02, 2026

Corwin Ford Spokane responded

Thank you for highlighting Kolten’s attentiveness. We’re glad he took the time to listen and address your Ford needs. We appreciate you sharing your experience. Tyler Goutermout, General Manager

April 27, 2026

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Employee Rating

Outstanding crew, fast and efficient with a great price. Great communication, can't beat them or the Ford product More

by CCJCSOMERLOTT
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Apr 27, 2026

Corwin Ford Spokane responded

Thank you for highlighting the speed, efficiency, and clear communication you experienced with your Ford F-250 service. We’re glad our crew could deliver great value at a competitive price. We appreciate the five-star rating. Freddy Rodriguez, Service Manager

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