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Kolten Heck
Kolten Heck at Corwin Ford Spokane

Kolten Heck | Page 4

Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.9
235 Reviews
4.9

235 Reviews

Write a Review

235 Reviews of Kolten Heck

April 05, 2026

Dealership Rating
Employee Rating

Reliable. Efficient. Consistently committed to excellence I trust the service people to listen to me and the technicians to get the job done well. More

by LVMUIR100
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Apr 06, 2026

Corwin Ford Spokane responded

It’s terrific to hear that our reliability and efficiency made a difference when servicing your Ford F-250. Thank you for trusting our team to listen and for recognizing our technicians’ quality work. We look forward to assisting you on your next visit. Freddy Rodriguez, Service Manager

April 02, 2026

Dealership Rating
Employee Rating

Kolten was great! ! He was very patient, professional and explained everything in great detail. I will definitely be bringing my car back for regular maintenance. More

by Sheilapaul13
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2026

Corwin Ford Spokane responded

It’s wonderful to hear Kolten provided you with clear and patient guidance while working on your Ford Edge. We appreciate your trust and look forward to handling your future maintenance needs. Freddy Rodriguez, Service Manager

April 01, 2026

Dealership Rating
Employee Rating

Knowledgeable, fast and was kept updated. Knowledgeable, fast and was kept updated. I would recommend service department to others. More

by mcinelly4
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Apr 02, 2026

Corwin Ford Spokane responded

We’re thrilled Kolten and our team provided knowledgeable, speedy updates during your Ford F-350 service. Thank you for recommending our service department to others. We look forward to supporting your F-350 again. Freddy Rodriguez, Service Manager

March 25, 2026

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Employee Rating

Awesome un scheduled repair. Friendly and accommodating excellent communication Fixed right the first time. Thank you More

by DANO6
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Mar 25, 2026

Corwin Ford Spokane responded

Thank you for sharing your experience. We’re glad the unscheduled repair on your Ford F-350 was handled smoothly and that you found our team friendly and communicative. Kolten and the service crew appreciate your feedback and look forward to assisting you again. Freddy Rodriguez, Service Manager

March 25, 2026

Dealership Rating
Employee Rating

Our expierience with the Service department has been good they are fair and responsive with good communication and timely work More

by THERESA24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2026

Corwin Ford Spokane responded

We’re glad Kolten and our service department delivered clear communication and completed your Ford F-250 work promptly. Thank you for trusting us with your truck. We look forward to assisting you again. Freddy Rodriguez, Service Manager

March 22, 2026

Dealership Rating
Employee Rating

This dealership is incredible I would recommend all my friends and family to do business here. The service writers and technicians do an excellent job on everything they touch More

by Goandplayrentals
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Mar 23, 2026

Corwin Ford Spokane responded

We’re thrilled to hear you had an excellent experience with your Ford F-250 service. Kolten and our technicians appreciate you recommending us to friends and family. Freddy Rodriguez, Service Manager

March 05, 2026

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Employee Rating

Love receiving a video multi point inspection. Everyone was professional and helpful. The Mobile service option is so convenient! More

by mandy_slaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2026

Corwin Ford Spokane responded

Thank you for highlighting the video multi point inspection and our mobile service option. Kolten and our team are pleased you found the experience professional and helpful. We look forward to assisting you and your Ford F-250 again. Freddy Rodriguez, Service Manager

February 27, 2026

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Employee Rating

Despite issues Kolten was there to fix them. I'd recommend the dealer services just because of him and Justus the sales person. More

by MJCV1993
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck

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Feb 28, 2026

Corwin Ford Spokane responded

It’s wonderful that Kolten resolved the issues on your Ford Expedition Max. We’re glad his dedication left such a positive impression. Thank you for recommending our service. Freddy Rodriguez, Service Manager

February 21, 2026

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Employee Rating

Great service at your facility, always helpful and always ontime. Thanks for your help ! Keep it up More

by VICKOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kiehn, Francisco Jimenez

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Feb 21, 2026

Corwin Ford Spokane responded

Thank you for recognizing our prompt, helpful service during your Ford Explorer visit. Thanks for the encouragement and we look forward to helping you again. Freddy Rodriguez, Service Manager

January 16, 2026

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Employee Rating

I was very happy with the approach he took to explain what went wrong and how they were going to fix it. More

by JERCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2026

Corwin Ford Spokane responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Freddy Rodriguez, Service Manager

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