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Kolten Heck

Overview Reviews (232) Inventory (501)

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Kolten Heck

Kolten Heck | Page 3

Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.8

232 Reviews

Overview Reviews (232) Inventory (501)

4.8

232 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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232 Reviews of Kolten Heck

April 21, 2026

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Employee Rating

They took care of me like a family member! Definitely will take care of my car business with them! Next time I buy a car, I will go in and see them! Definitely will take care of my car business with them! Next time I buy a car, I will go in and see them! More

by Matt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kolten Heck

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Apr 21, 2026 -

Corwin Ford Spokane responded

Thank you for sharing your experience with our Ford Fusion service. Kolten will be delighted to know you felt like part of the family. We look forward to helping you with your car needs and that next vehicle purchase. Freddy Rodriguez, Service Manager

April 21, 2026

Dealership Rating

Employee Rating

by Matt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kolten Heck

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Apr 21, 2026 -

Corwin Ford Spokane responded

It’s wonderful to hear you felt like part of the family during your Ford service. Kolten and our team look forward to helping you when you’re ready for your next vehicle. Thank you for choosing us! Freddy Rodriguez, Service Manager

April 21, 2026

Dealership Rating

Employee Rating

Easy communication Kolten was very professional and easy to deal with. He explained everything in detail so I really didn't have any questions and was happy when the job was completed. to deal with. He explained everything in detail so I really didn't have any questions and was happy when the job was completed. More

by DonaldMashtare

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kolten Heck

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Apr 21, 2026 -

Corwin Ford Spokane responded

Hearing that Kolten’s clear communication made your Lincoln service hassle-free is wonderful. We’re glad you felt informed at every step and pleased with the final results. Thanks for trusting us with your vehicle. Freddy Rodriguez, Service Manager

April 16, 2026

Dealership Rating

Employee Rating

It was efficient service and the review was complete with pictures of the areas that could potentially require future attention. pictures of the areas that could potentially require future attention. More

by KRATON

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayla Lambert

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Apr 17, 2026 -

Corwin Ford Spokane responded

Thank you so much for choosing Corwin Ford Spokane, and for taking the time to leave us this wonderful feedback! Freddy Rodriguez, Service Manager

April 14, 2026

Dealership Rating

Employee Rating

Excellent job performed by knowledgeable people. They kept me informed and up to date on status of the repair. They kept me informed and up to date on status of the repair. More

by fpowers525

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kolten Heck

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Apr 14, 2026 -

Corwin Ford Spokane responded

We’re glad our knowledgeable team kept you informed throughout your Ford repair. Thank you for the five-star review. We look forward to helping you again. Freddy Rodriguez, Service Manager

April 09, 2026

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Employee Rating

Kolten always takes great care of us he's awesome. Everything was handled in a timely manner and excellent customer service. Everything was handled in a timely manner and excellent customer service. More

by DUSTYTELLESSEN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kolten Heck

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Apr 09, 2026 -

Corwin Ford Spokane responded

It’s wonderful to hear Kolten always takes great care of you and handles everything promptly. Thank you for sharing your experience and for continuing to trust Kolten and our team. Freddy Rodriguez, Service Manager

April 06, 2026

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Employee Rating

Keep people like Keith in your group. My rep was polite and professional i waited for my works about hour and half little longer then last oil change The local discount was a major decis My rep was polite and professional i waited for my works about hour and half little longer then last oil change The local discount was a major decision on doing my oil charge with Gus opps Corwin More

by JOEPASS5300

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Trowbridge

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Apr 06, 2026 -

Corwin Ford Spokane responded

We appreciate you recognizing Keith’s polite and professional service. It’s great the local discount made your decision easier for your Expedition’s oil change. Thank you for your patience during the slightly longer wait and we hope to see you again. Freddy Rodriguez, Service Manager

April 05, 2026

Dealership Rating

Employee Rating

Reliable. Efficient. Consistently committed to excellence I trust the service people to listen to me and the technicians to get the job done well. Efficient. Consistently committed to excellence I trust the service people to listen to me and the technicians to get the job done well. More

by LVMUIR100

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kolten Heck

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Apr 06, 2026 -

Corwin Ford Spokane responded

It’s terrific to hear that our reliability and efficiency made a difference when servicing your Ford F-250. Thank you for trusting our team to listen and for recognizing our technicians’ quality work. We look forward to assisting you on your next visit. Freddy Rodriguez, Service Manager

April 02, 2026

Dealership Rating

Employee Rating

Kolten was great! ! He was very patient, professional and explained everything in great detail. I will definitely be bringing my car back for regular maintenance. ! He was very patient, professional and explained everything in great detail. I will definitely be bringing my car back for regular maintenance. More

by Sheilapaul13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 02, 2026 -

Corwin Ford Spokane responded

It’s wonderful to hear Kolten provided you with clear and patient guidance while working on your Ford Edge. We appreciate your trust and look forward to handling your future maintenance needs. Freddy Rodriguez, Service Manager

April 01, 2026

Dealership Rating

Employee Rating

Knowledgeable, fast and was kept updated. Knowledgeable, fast and was kept updated. I would recommend service department to others. Knowledgeable, fast and was kept updated. I would recommend service department to others. More

by mcinelly4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kolten Heck

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Apr 02, 2026 -

Corwin Ford Spokane responded

We’re thrilled Kolten and our team provided knowledgeable, speedy updates during your Ford F-350 service. Thank you for recommending our service department to others. We look forward to supporting your F-350 again. Freddy Rodriguez, Service Manager

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