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Kolten Heck

Overview Reviews (235) Inventory (494)

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Kolten Heck

Kolten Heck | Page 3

Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.9

235 Reviews

Overview Reviews (235) Inventory (494)

4.9

235 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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235 Reviews of Kolten Heck

April 27, 2026

Dealership Rating

Employee Rating

We continue buying vehicles through Corwin of Spokane because of Kolten, your service manager. That Team goes above and beyond every time we’ve reached out for help. because of Kolten, your service manager. That Team goes above and beyond every time we’ve reached out for help. More

by BRANDON_SHOWERS2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 27, 2026 -

Corwin Ford Spokane responded

We appreciate your continued trust in Kolten and our team for your Ford Transit-350 service. We’re glad they provide exceptional support whenever you reach out. We look forward to assisting you again soon. Freddy Rodriguez, Service Manager

April 23, 2026

Dealership Rating

Employee Rating

Great service. Great service and communication. Transparent with any delays or concerns. Great service and communication. They are transparent with any delays or co Great service and communication. Transparent with any delays or concerns. Great service and communication. They are transparent with any delays or concerns regarding my vehicle. More

by DANNYK60

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kolten Heck

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Apr 23, 2026 -

Corwin Ford Spokane responded

Kolten and our team are glad to hear you appreciated the clear communication and transparency around any delays during your Ford F-250 service. Thank you for recognizing our efforts to keep you informed. We look forward to serving you again soon. Freddy Rodriguez, Service Manager

April 22, 2026

Dealership Rating

Employee Rating

They hav always told the truth. They are always very friendly and nice to work with. Thank you for that. They are always very friendly and nice to work with. Thank you for that. More

by none32

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 22, 2026 -

Corwin Ford Spokane responded

It’s great to hear you felt our team was honest and friendly. We’re pleased your Ford Escape service left you feeling well supported. We look forward to assisting you again. Freddy Rodriguez, Service Manager

April 21, 2026

Dealership Rating

Employee Rating

They took care of me like a family member! Definitely will take care of my car business with them! Next time I buy a car, I will go in and see them! Definitely will take care of my car business with them! Next time I buy a car, I will go in and see them! More

by Matt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kolten Heck

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Apr 21, 2026 -

Corwin Ford Spokane responded

Thank you for sharing your experience with our Ford Fusion service. Kolten will be delighted to know you felt like part of the family. We look forward to helping you with your car needs and that next vehicle purchase. Freddy Rodriguez, Service Manager

April 21, 2026

Dealership Rating

Employee Rating

by Matt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kolten Heck

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Apr 21, 2026 -

Corwin Ford Spokane responded

It’s wonderful to hear you felt like part of the family during your Ford service. Kolten and our team look forward to helping you when you’re ready for your next vehicle. Thank you for choosing us! Freddy Rodriguez, Service Manager

April 21, 2026

Dealership Rating

Employee Rating

Easy communication Kolten was very professional and easy to deal with. He explained everything in detail so I really didn't have any questions and was happy when the job was completed. to deal with. He explained everything in detail so I really didn't have any questions and was happy when the job was completed. More

by DonaldMashtare

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kolten Heck

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Apr 21, 2026 -

Corwin Ford Spokane responded

Hearing that Kolten’s clear communication made your Lincoln service hassle-free is wonderful. We’re glad you felt informed at every step and pleased with the final results. Thanks for trusting us with your vehicle. Freddy Rodriguez, Service Manager

April 16, 2026

Dealership Rating

Employee Rating

It was efficient service and the review was complete with pictures of the areas that could potentially require future attention. pictures of the areas that could potentially require future attention. More

by KRATON

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kayla Lambert

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Apr 17, 2026 -

Corwin Ford Spokane responded

Thank you so much for choosing Corwin Ford Spokane, and for taking the time to leave us this wonderful feedback! Freddy Rodriguez, Service Manager

April 14, 2026

Dealership Rating

Employee Rating

Excellent job performed by knowledgeable people. They kept me informed and up to date on status of the repair. They kept me informed and up to date on status of the repair. More

by fpowers525

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kolten Heck

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Apr 14, 2026 -

Corwin Ford Spokane responded

We’re glad our knowledgeable team kept you informed throughout your Ford repair. Thank you for the five-star review. We look forward to helping you again. Freddy Rodriguez, Service Manager

April 09, 2026

Dealership Rating

Employee Rating

Kolten always takes great care of us he's awesome. Everything was handled in a timely manner and excellent customer service. Everything was handled in a timely manner and excellent customer service. More

by DUSTYTELLESSEN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kolten Heck

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Apr 09, 2026 -

Corwin Ford Spokane responded

It’s wonderful to hear Kolten always takes great care of you and handles everything promptly. Thank you for sharing your experience and for continuing to trust Kolten and our team. Freddy Rodriguez, Service Manager

April 06, 2026

Dealership Rating

Employee Rating

Keep people like Keith in your group. My rep was polite and professional i waited for my works about hour and half little longer then last oil change The local discount was a major decis My rep was polite and professional i waited for my works about hour and half little longer then last oil change The local discount was a major decision on doing my oil charge with Gus opps Corwin More

by JOEPASS5300

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Trowbridge

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Apr 06, 2026 -

Corwin Ford Spokane responded

We appreciate you recognizing Keith’s polite and professional service. It’s great the local discount made your decision easier for your Expedition’s oil change. Thank you for your patience during the slightly longer wait and we hope to see you again. Freddy Rodriguez, Service Manager

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