Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kolton Sandefur
Kolton Sandefur at Button CDJR

Kolton Sandefur | Page 17

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

Contact Me
4.7
192 Reviews
4.7

192 Reviews

Write a Review

192 Reviews of Kolton Sandefur

December 11, 2024

Dealership Rating
Employee Rating

Hatch broke and he got me in quickly and was able to not delay my vacation plans More

by darcee.collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 12, 2024

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

Dealership Rating
Employee Rating

Fast friendly service. Kolton went above and beyond. I had a bad experience years ago in service and have not been back till now More

by T6822tl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 12, 2024

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

Dealership Rating
Employee Rating

Great job, please air up my tires next time, thank you for all you do. More

by snd721024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hansen, Jada Critchlow, Mari Whaley, Chris Henn, Garritt Stryker , Chris Belt, Shannon Dillman, Erika Tobin, Matthew Yero

Report | Print
Dec 12, 2024

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 09, 2024

Dealership Rating
Employee Rating

Had a great experience with Kolton! Highly recommend he and the dealership for any and all service needs. More

by Jeremy Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 10, 2024

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 09, 2024

Dealership Rating
Employee Rating

It took 3 hours to get my oil changed, I asked where my paperwork is and nobody wanting to help until I told them I needed to go. It's already been over 3 hours, kolton was at lunch, another lady wanted to More

by merlinwagler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 16, 2024

Button CDJR responded

We sincerely apologize for the long wait and the lack of attention you received during your visit. We understand how frustrating it must have been to wait for hours without proper communication or assistance, especially when you were ready to leave. It’s clear that we fell short in providing the timely and respectful service you deserve, and we will address this with our team to ensure better efficiency and customer care in the future. Thank you for bringing this to our attention, and we hope to have the chance to provide a better experience next time.

December 09, 2024

Dealership Rating
Employee Rating

It’s fine, not great, not bad. Too expensive for me, I dint want to pay$170 when I paid $120 the last time More

by jacmalreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 16, 2024

Button CDJR responded

Thank you for your feedback. We understand your concerns about pricing and apologize for any confusion regarding the cost of services. We strive to provide fair and competitive pricing, and we’ll review our pricing structure to ensure transparency and value for our customers. We appreciate your business and hope to find ways to meet your expectations in the future. If you have any specific concerns, please don’t hesitate to reach out directly.

December 09, 2024

Dealership Rating
Employee Rating

Kolton was very friendly and welcoming. He offered additional services offered but was understanding that I was not going to purchase additional services. More

by rothsbabe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 10, 2024

Button CDJR responded

Thank you for your review, we appreciate your feedback. If there is anything we can do to earn a 5-star please let us know, we would love to serve you again!

December 09, 2024

Dealership Rating
Employee Rating

Service dept advisors are very knowledgeable at their job. This makes it nice when needing help. More

by hendrix_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garritt Stryker , Shannon Dillman

Report | Print
Dec 10, 2024

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 08, 2024

Dealership Rating
Employee Rating

My car was moved into service area very quickly. I was told there were only 2 people ahead of me. It was finished in good time. More

by Munchkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

Report | Print
Dec 10, 2024

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 07, 2024

Dealership Rating
Employee Rating

Way too expensive, fixed up that I don't know if work actually needed to be fixed.Car was always supposed to be there for 1 day.End up being there for fifteen days More

by levit1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 16, 2024

Button CDJR responded

We sincerely apologize for the frustration you’ve experienced. It’s unacceptable that your car was kept for 15 days instead of the promised 1, and we understand how concerning it is when you’re unsure if the work performed was necessary. We’ll be reviewing your case to better understand what went wrong and ensure this doesn’t happen again in the future. Your feedback is important, and we want to make things right. Please reach out directly if you'd like to discuss this further. Thank you for your patience.

1
...
16
17
18
...
20

Dealership Inventory (260 Vehicles)

new 2026 Jeep Cherokee car, priced at $46,410
2026 Jeep Cherokee
new
Silver Zynith Clearcoat exterior
CVT
Four-wheel Drive
$46,410
View Details
new 2026 Jeep Grand Cherokee car, priced at $52,925
2026 Jeep Grand Cherokee
new
Steel Blue exterior
Automatic
Four-wheel Drive
$52,925
View Details
new 2026 Ram 1500 car, priced at $61,080
2026 Ram 1500
new
Diamond Black exterior
Automatic
Four-wheel Drive
$61,080
View Details
new 2026 Jeep Grand Wagoneer car, priced at $81,109
2026 Jeep Grand Wagoneer
new
Metallic exterior
Automatic
Four-wheel Drive
$81,109
View Details
new 2026 Dodge Durango car, priced at $49,746
2026 Dodge Durango
new
Blue exterior
Automatic
All-wheel Drive
$49,746
View Details
used 2023 Jeep Grand Cherokee L car, priced at $32,999
2023 Jeep Grand Cherokee L
used
Metallic exterior
Automatic
Four-wheel Drive
$32,999
View Details
View All Inventory