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Kolton Sandefur
Kolton Sandefur at Button CDJR

Kolton Sandefur | Page 16

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

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4.8
184 Reviews
4.8

184 Reviews

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184 Reviews of Kolton Sandefur

December 14, 2024

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Employee Rating

I like button motors , I can trust them with my car. The people are great! More

by delphmargarets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jada Critchlow, Mari Whaley, Garritt Stryker , Erika Tobin, Matthew Yero

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Dec 16, 2024

Button CDJR responded

Thank you for your trust and kind words! We're so glad you enjoy working with our team at Button CDJR. Your confidence in us means everything, and we’re always here to take great care of your car!

December 14, 2024

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Employee Rating

Great crew that is incredibly kind, helpful, and knowledgeable. Able to quickly get everything sorted on the phone or in person and always very respectful. Couldn’t ask for better More

by Cao
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

Button CDJR responded

Thank you for your fantastic review! We're thrilled to hear that our crew provided kind, helpful, and knowledgeable service both over the phone and in person. Your kind words inspire us to keep delivering the best experience possible!

December 11, 2024

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Hatch broke and he got me in quickly and was able to not delay my vacation plans More

by darcee.collins
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

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Fast friendly service. Kolton went above and beyond. I had a bad experience years ago in service and have not been back till now More

by T6822tl
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 11, 2024

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Employee Rating

Great job, please air up my tires next time, thank you for all you do. More

by snd721024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Jamie Hansen, Jada Critchlow, Mari Whaley, Chris Henn, Garritt Stryker , Chris Belt, Erika Tobin, Matthew Yero

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Dec 12, 2024

Button CDJR responded

Thank you for your positive review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 09, 2024

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Had a great experience with Kolton! Highly recommend he and the dealership for any and all service needs. More

by Jeremy Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2024

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

December 09, 2024

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Employee Rating

It took 3 hours to get my oil changed, I asked where my paperwork is and nobody wanting to help until I told them I needed to go. It's already been over 3 hours, kolton was at lunch, another lady wanted to More

by merlinwagler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 16, 2024

Button CDJR responded

We sincerely apologize for the long wait and the lack of attention you received during your visit. We understand how frustrating it must have been to wait for hours without proper communication or assistance, especially when you were ready to leave. It’s clear that we fell short in providing the timely and respectful service you deserve, and we will address this with our team to ensure better efficiency and customer care in the future. Thank you for bringing this to our attention, and we hope to have the chance to provide a better experience next time.

December 09, 2024

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It’s fine, not great, not bad. Too expensive for me, I dint want to pay$170 when I paid $120 the last time More

by jacmalreed
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 16, 2024

Button CDJR responded

Thank you for your feedback. We understand your concerns about pricing and apologize for any confusion regarding the cost of services. We strive to provide fair and competitive pricing, and we’ll review our pricing structure to ensure transparency and value for our customers. We appreciate your business and hope to find ways to meet your expectations in the future. If you have any specific concerns, please don’t hesitate to reach out directly.

December 09, 2024

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Employee Rating

Kolton was very friendly and welcoming. He offered additional services offered but was understanding that I was not going to purchase additional services. More

by rothsbabe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2024

Button CDJR responded

Thank you for your review, we appreciate your feedback. If there is anything we can do to earn a 5-star please let us know, we would love to serve you again!

December 09, 2024

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Employee Rating

Service dept advisors are very knowledgeable at their job. This makes it nice when needing help. More

by hendrix_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman, Garritt Stryker

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Dec 10, 2024

Button CDJR responded

Thank you for your review, we are glad to hear about your 5 star experience. We can’t wait to serve you again!

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