Kory Groters
Kory Groters at Camelback Subaru

Kory Groters | Page 7

Sales Manager

Camelback Subaru

1521 E Camelback Rd
Phoenix, AZ 85014

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72 Reviews

I am originally from Grand Haven, Michigan. I love anything with an engine. Arizona is great for riding my Harley all year round!

Dealership Experience

7 yrs, 11 mos

not yet
rated

72 Reviews

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72 Reviews of Kory Groters

July 20, 2019

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Employee Rating

Something Blue We stopped to check the 2019 Forester inventory and David brought up our new Forester. We both loved the color at first sight and bought it on the spo More

by Mark&Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tu Le , David Cerna

Jul 20, 2019

Camelback Subaru responded

Hi there! Thank you so much for providing such wonderful feedback about David and the team! Here at Camelback Subaru, we strive every day, and with every customer to make the experience just as you described. We are pleased that you were taken such great care of. We value and appreciate you! Happy driving in your new Forester! Thank you again, and we welcome you to the Camelback family! Shannon Evenson Reputation Manager

July 18, 2019

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Outstanding customer service Kaden is super informative, polite, accommodating, friendly and sincere. All staff members (after our very first call, which didn’t go as well) were More

by Coles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2019

Camelback Subaru responded

Hi there! Thank you so much for taking the time to provide such wonderful feedback about Kaden, myself and the team! Here at Camelback Subaru, our goal is listen to our customers and to take the time to find out exactly what you are looking for. We are pleased that your experience was handled in a professional manner and was enjoyable along the way. We value and appreciate you! Happy driving in your new Subaru. Thanks again, and we welcome you to the Camelback family! Shannon Evenson Reputation Manager

Jul 18, 2019

Camelback Subaru responded

Hi Cindy! It was a pleasure speaking with you yesterday. We are pleased that you love your Subaru. Kaden will help you out with anything that you need, when you come back into dealership to go over the bells and whistles. If you have any questions, please feel free to contact me. Thank you so much!

July 15, 2019

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Fantastic Service at Camelback Subaru From the moment we stepped on the lot, we were well taken care of. We were approached in a friendly way by the young man who would turn out to be our More

by AirborneRanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tu Le, Kaden Nguyen , Frank Galtieri, The crew who detailed and prepped our car did a great job!

Jul 15, 2019

Camelback Subaru responded

Hi there! Thank you so much for taking the time to provide such wonderful and detailed feedback about Frank, Kory, Kaden, Tu and the team! We strive every day, and with every customer to make the experience just like you described, professional and enjoyable along the way. We are pleased to hear that you were taken such great of by the team, and recommend Camelback Subaru. Thanks again, and we welcome you to the Camelback family! Shannon Evenson Reputation Manager

July 02, 2019

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Easy Experience and no stress! Gabe and his team at Subaru Camelback made our car buying experience an enjoyable one. Easy to work with and stress free! Definitely would recommend G More

by Anhdeee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tu Le, Kaden Nguyen , Frank Galtieri, Gabe Hale

Jul 02, 2019

Camelback Subaru responded

Thank you so much for taking time out of your busy day to tell us how we did, and for your kind words. We strive every day, and with every customer to make the experience just like you described. Happy driving in your new Subaru Crosstrek. Please stop in and say hello to us when you come in next to take advantage of your 2 year complimentary maintenance with our service department. I am confident that you will have the same great experience with them. Frank Galtieri Sales Director Camelback Subaru

June 18, 2019

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Employee Rating

Worked through everything with us From the first conversation we had with Kaden, we knew he was going to take good care of us. Working with us and our situation was not easy, but every More

by av593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tu Le, Kaden Nguyen

Jun 20, 2019

Camelback Subaru responded

Thank you so much for taking the time to provide such lovely feedback about Kaden and the team. Here at Camelback Subaru our goal is to take the time to find out exactly what you're looking for, and make the process enjoyable along the way. It's so great to hear that the team was able to take great care of you! Thanks again, and Welcome to the Camelback Family!

June 11, 2019

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Best dealership experience ever Everything was very relaxed from the start. I knew the car I wanted, and they worked with me on a deal without any of the shady tactics I’ve experienc More

by Chasevbaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tu Le, Tully Keane, Van Leser

Jul 09, 2019

Camelback Subaru responded

Hi there! Thank you so much for taking the time to provide such wonderful feedback about Kory, Van, Tu, and Tully. We are pleased that you felt at ease, and experienced such great service from Kory, and the team. Your experience, is exactly what we strive for every day, and with every customer. Thanks again, and we Welcome you to the Camelback family!

May 26, 2019

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Lacks all integrity!!! After several visits and emails exchanged a price was agreed upon in writing for a new Subaru. We filled out all paperwork online, made appt. to come More

by Roberta19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Cerna, Darrek Kroll

Jun 15, 2019

Camelback Subaru responded

On behalf of the team here at Camelback Subaru, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the switching of vehicles (as the original vehicle had sold) is understandable. I appreciate the time you took to provide more insight into what happened, so that we can do our best to prevent it from happening again.

May 18, 2019

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Employee Rating

2019 Tiguan Van and Kory were very knowledgeable and helpful with my search and purchase. They took the time to find what I was looking for and explain all the f More

by Dana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Van Leser , Frank Galtieri

Jul 09, 2019

Camelback Subaru responded

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Van, Kory and the team. Here at Camelback VW/Subaru, our goal is to take the time to find out exactly what you are looking for, and to make the process enjoyable along the way. We are pleased to hear that Kory and Van took such great care of you, and were able to find the vehicle that you were looking for. We value and appreciate you! Thank you for referring us to anyone you know, that may be in the market for a vehicle. Thanks again, and we Welcome you to the Camelback family!

Jul 09, 2019

Camelback Subaru responded

Hi there! Thank you so much for taking the time to provide such wonderful feedback about Van, Kory and the team. Here at Camelback Volkswagen/Subaru, our goal is to take the time to find out exactly what you are looking for, and to make the process enjoyable along the way. It's so great to hear that you had a great experience with us and will recommend us to anyone you know, looking for a vehicle. Thanks again, and welcome to the Camelback Family!

April 27, 2019

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Employee Rating

Subaru Ascent Megan was incredibly helpful and professional. I was able to complete most of the purchase via phone & email and everything went smoothly once at the More

by NikL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Megan Nicassio

March 21, 2019

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Employee Rating

Awesome Team with Integrity and Great Customer Service When your financial planner calls you towards the end of the work day and says something to the effect of 'Camelback Subaru just called and they need More

by Kquinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tu Le, Kaden Nguyen , Megan Nicassio

Mar 21, 2019

Camelback Subaru responded

At Camelback Subaru, we pride ourselves in complete transparency, and always having our customer's best interests in mind. Thank you so much for sharing such positive feedback - I'm glad the team was able to take such great care of you!

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