Kory Ufkin | Page 4

Good Service Thanks to Kory Ufkin & the technician who worked on my car. All my questions were answered and staff were friendly and courteous. Thank you all for t Thanks to Kory Ufkin & the technician who worked on my car. All my questions were answered and staff were friendly and courteous. Thank you all for the good work. More

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Customer Service As always, the customer service is exceptional. With 3 vehicles from Kuni and a busy lifestyle we find that even getting our oil changed is a pleasan As always, the customer service is exceptional. With 3 vehicles from Kuni and a busy lifestyle we find that even getting our oil changed is a pleasant experience. More

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Unusually poor experience Got car there at 7 am. Took 40 minutes to get my loaner, which was an excellent car. However once I got the car on the road the low air light was on Got car there at 7 am. Took 40 minutes to get my loaner, which was an excellent car. However once I got the car on the road the low air light was on re the tires. Ended up late to my meeting. On the way back at 4pm was notified car had not been serviced. I live 350 miles out and had to leave for home the next morning. They did at my request get it done, but not the best visit. More

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Great Service Kuni is a great place to go in terms of excellent customer service- they treat you right from the moment you walk in the door- and while you wait, the Kuni is a great place to go in terms of excellent customer service- they treat you right from the moment you walk in the door- and while you wait, they have decent snacks and beverages/ not like Portland BMW who has nothing except black coffee and Lipton tea- and they are disorganized there also. They also follow up and explain any issues your car has. I always go there for oil changes, because I know that not only will they do it right, but they will also tell me what other things they found that I may want to fix. More

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Incredibly responsive, communicative, and accommodating. Kuni is awesome and have worked with me and exceeded my expectations every step of the way. My only complaint is that they are pretty intense and obse Kuni is awesome and have worked with me and exceeded my expectations every step of the way. My only complaint is that they are pretty intense and obsessive about loaner cars being inspected and returned with a full tank. However, if that’s what it takes to maintain this fabulous level of service, they shouldn’t change a thing!!! I can’t recommend them more highly at this point! More

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PERFECT ! 😁🤗 Excellent Service !! 10 Stars !! My service advisor, Kory Ufkin made sure every detail was perfect and so Nice. I will be back. 👧😊🤗 Thank you Kuni Excellent Service !! 10 Stars !! My service advisor, Kory Ufkin made sure every detail was perfect and so Nice. I will be back. 👧😊🤗 Thank you Kuni ! More

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Always an amazing experience with kory Every time i need to take my car for service, i take it to kuni bmw, and more importantly i go straight to kory, my service advisor. He is always will Every time i need to take my car for service, i take it to kuni bmw, and more importantly i go straight to kory, my service advisor. He is always willing to help and goes above and beyond to make sure im 100% satisfied. He is always friendly and knowledgeable. Thank you. More

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Outstanding service! Got the work done ahead of time at a good price. Kory was very professional and helpful. Nice waiting area for customers. Will use Kuni for all BMW se Got the work done ahead of time at a good price. Kory was very professional and helpful. Nice waiting area for customers. Will use Kuni for all BMW service needs! More

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They do a good job I have purchased cars here in the past and it really depends on who you're dealing with. The last couple of times they've forced me to buy from bmw I have purchased cars here in the past and it really depends on who you're dealing with. The last couple of times they've forced me to buy from bmw of portland. I do use them for service as they have a ton of loaners which is nice for my schedule. Again, depending on who they assign you as your service advisor can affect your experience. This time I got Kory. He isn't much on making you feel better... just a straight to the point/ these are the facts kinda guy. I wouldn't say aggressive but just locked in his position. There are others that can help you buy into why you need said service/why you should spend the money/how the warranty works. I don't know why they assign you a different advisor every visit. Other ones remember me when they see me and I'd rather be handled by them. They should keep you with the same person as long as they're still working in the dept. More than once, i end up having more knowledge on how Kuni and/or bmw warranties work which can be strange but they do a good job on the car which is the ultimate reason you're there. Most people bend over backwards to make sure you're taken care of. More

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Very good experience as long time customer driving BNW The bottom line is my problem gets solved every time. I visit the dealership, people are great to work with. My leasing experience make me want to do The bottom line is my problem gets solved every time. I visit the dealership, people are great to work with. My leasing experience make me want to do it over and over More

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