Kosta Spektor | Page 4

I have purchased two vehicles at Mercedes-Benz Laguna Niguel through Kosta Spector. Kosta is very knowledgeable about the product he is selling. Most of all he gives you a lot of options and does not pr Niguel through Kosta Spector. Kosta is very knowledgeable about the product he is selling. Most of all he gives you a lot of options and does not pressure into a sale. He sits and listens to what our needs are with a vehicle and then tries to match us with the best vehicle possible. We had gone back a couple times before we did our final purchase , as I stated before he is not a pressure type of sales person. He always says “I want you to make the best choice and I want you to feel comfortable. “ because of his excellent service I will be purchasing another vehicle from him. He always stays in touch and if there’s ever a problem, he’s always the first person I call and he directs me into the correct department, such as warranty. I’ve even seen him when I bring my car in for General maintenance and he is always there with a big smile and he knows my name. Kosta is an exemplary asset to Mercedes-Benz of Laguna Niguel. Because of him, I will purchase another vehicle from the same dealership. More

Report | Print

We had an exceptional experience purchasing our second vehicle from Kosta at Mercedes! From start to finish, he made the entire process incredibly easy and enjoyable. Kosta's knowledge and professionalism vehicle from Kosta at Mercedes! From start to finish, he made the entire process incredibly easy and enjoyable. Kosta's knowledge and professionalism truly set him apart, and he guided us through every step with patience and clarity. His dedication to customer satisfaction is evident, and we felt valued throughout the entire experience. We can't imagine working with anyone else in the future! Kosta has earned our trust, and we highly recommend him to anyone looking for a seamless car-buying experience. Five stars without a doubt! More

Report | Print

Mr. Kostas provided exceptional service, guiding me through my entire transaction with professionalism, insight, and care, making the vehicle purchase process smooth, efficient, and truly stress-free. through my entire transaction with professionalism, insight, and care, making the vehicle purchase process smooth, efficient, and truly stress-free. More

Report | Print

Javier and Kosta and the whole team made a very difficult time into a dream come true. Now I know why they call it dream days! Mercedes of Laguna Niguel truly shined for me in providing the car, pr difficult time into a dream come true. Now I know why they call it dream days! Mercedes of Laguna Niguel truly shined for me in providing the car, price, and service I needed in our most difficult months after having lost everything, including our home in the Palisades fires. These gentlemen were both truly exemplary, friendly and helpful through the process, and they got me into the right car (which I truly didn’t think was possible) creating a sense of security and new beginnings. I cannot thank them enough for their empathy, honesty, and accommodation in a time of true challenges and hardships for my family. Five stars all around and I look forward to referring them to friends and family alike! More

Report | Print

Brandon Rodriguez was really helpful throughout the whole process of purchasing our vehicle. He was very attentive answered all of our questions. Very easy to get a hold of. Will be coming back to Brandon to process of purchasing our vehicle. He was very attentive answered all of our questions. Very easy to get a hold of. Will be coming back to Brandon to purchase our next vehicle. More

Report | Print

I had a great experience with Tony Valle and his team! Stress free process! I would highly recommend Tony and his team Stress free process! I would highly recommend Tony and his team More

Report | Print

They are deceiving people. I had a very disappointing experience on May 16, 2025. My spouse and I had researched and selected a Certified Pre-Owned car online. We arrived for o I had a very disappointing experience on May 16, 2025. My spouse and I had researched and selected a Certified Pre-Owned car online. We arrived for our appointment and worked with a dealer named Peter, who was ready with the car. He said some other people are also interested in buying the car but we are priority cause we were interested before them. After a test drive, we decided to purchase and were reviewing the price and coverage options when suddenly Peter returned and said the car had been sold. Shockingly, the customers who supposedly bought the car were still inside the dealership! When we asked about this, Floor Manager Kosta Spektor said “whoever completes the paperwork first gets the car,” ignoring the fact that we had arrived first and had an appointment. Then General Sales Manager Andres Segura with confidence insisted there’s no internal communication among salespeople and repeated the same stance. We asked for their business cards, which they gave us quickly, then left without any proper goodbye or explanation. We felt completely disrespected and misled. This was not just about losing a car but about how poorly we were treated at a brand known for quality and customer service. The whole experience was unprofessional and frustrating. I hope Mercedes-Benz investigates this seriously. We didn’t come to Farmer’s Market to purchase a tshirt and someone else purchased before us. This is Mercedes and we came to purchase a car! To VIN: W1KMK4HB8RF038682 More

Report | Print

We would like to express our sincere gratitude to Javier Avila who assisted us recently with our new C300. Javier is aspiring professional with an impressive knowledge, meticulous attention to details and p Avila who assisted us recently with our new C300. Javier is aspiring professional with an impressive knowledge, meticulous attention to details and patience to answer all our questions. Many thanks to Costa Spektor as well, making our 2nd MB purchase experience a very smooth, pleasant experience. More

Report | Print

We had the most outstanding experience with Rosie Sosa and Kosta Spector at Laguna Niguel Mercedes-Benz . From the moment we walked in, they made the car-buying process not only seamless but truly enjoyab and Kosta Spector at Laguna Niguel Mercedes-Benz . From the moment we walked in, they made the car-buying process not only seamless but truly enjoyable. Their expertise and in-depth knowledge about the vehicles were impressive, and they took the time to understand exactly what we were looking for. They went above and beyond to ensure all our questions were answered and provided thoughtful recommendations without ever being pushy. What truly stood out was the personalized touch and dedication to customer satisfaction—they made us feel like a valued client every step of the way. Thanks to Rosie, we drove away in our dream car and couldn't be happier. If you're in the market for a Mercedes-Benz, we cannot recommend Rosie and Kosta highly enough. Exceptional service like this is rare and deserves recognition! More

Report | Print

We recently had the pleasure of working with Brett Ogan at Mercedes-Benz Laguna Niguel, and I couldn’t be more impressed with his exceptional service. From the moment we walked in, Brett made us feel comfo at Mercedes-Benz Laguna Niguel, and I couldn’t be more impressed with his exceptional service. From the moment we walked in, Brett made us feel comfortable and taken care of. He took the time to understand my needs, answering all of my questions with patience and expertise. Brett was incredibly knowledgeable about the vehicles, and his genuine passion for the brand really shone through. He was not pushy at all, giving me the space to make an informed decision while also providing helpful recommendations. He made the entire car-buying process seamless and stress-free, from the test drive to the paperwork. What stood out the most was Brett’s dedication to ensuring I had the best possible experience. He went above and beyond to make sure I was happy with my decision, and I truly appreciated his professionalism and honesty throughout the process. I highly recommend Brett Ogan to anyone looking for a great car-buying experience. His commitment to customer satisfaction and his friendly demeanor make him a standout at Mercedes-Benz Laguna Niguel. Thank you, Brett, for making this experience so positive! More

Report | Print