Kourosh Ehsani | Page 9

Fremont Toyota responded

Thank you for sharing your experience with us!

Fremont Toyota responded

That's lovely to hear! Thank you for taking the time to rate and review us! We pride ourselves on helpful and friendly staff members, like Kourosh and Naqib, and we are delighted to hear that were so accommodating and found the perfect vehicle for you! Thank you for your business and continued loyalty. If you need anything in the future, please let us know!

Fremont Toyota responded

Thank you for the kind review! It's great to hear that you enjoyed a great car-buying experience with our team. That is exactly what we aim for here at Fremont Toyota. We appreciate your business with us and look forward to working with you again!

Fremont Toyota responded

Hi there- thank you for sharing your feedback with us. We are disappointed to read that your interaction with our team was less than satisfactory. We'd like to hear more about your visit as we take customer care very seriously and would like specifics on how we can improve. Additionally, we would love the opportunity to make things right with you and win back your good will. At your convenience, please reach out to Mark Hashimi, General Manager, at MarkHashimi@FremontToyota.com so that we can do just that. Thank you.

Fremont Toyota responded

Thank you for your continued business! We hope you love your new truck and we're glad to see that our team was able to help you make the best choice for you. Please let us know if you need anything else from us!

Fremont Toyota responded

We're so happy our team could help you get exactly what you wanted and make the process as smooth and enjoyable as possible! Thank you for choosing to work with our team here at Fremont Toyota and for sharing this shout-out for Mark. Let us know if there is anything else we can do to be of service!

Fremont Toyota responded

Thank you so much for your feedback on our team! We're very happy to hear that they were able to deliver the best service and help you find a brand new Camry. Thank you again for your review, and we hope you have a wonderful week!

Fremont Toyota responded

Thank you for sharing your feedback. We are happy to hear that you are pleased with your vehicle selection. However, it is unfortunate to hear that you left us feeling less than completely satisfied with your visit. We take customer service very seriously, and because of that, we will be taking your comments into account so that we may improve our customer experience. If you have any further comments or questions for us, please feel free to reach out to our General Manager, Mark Hashimi, at MarkHashimi@FremontToyota.com. We value your business with us and look forward to the opportunity to take care of any of your automotive needs. Thank you!

Fremont Toyota responded

Thank you as well, Padma, for the 5-star review! We're happy to hear our team helped you during your walk-in and look forward to working with you again.

Fremont Toyota responded

Thank you so much for the kind review! We're so happy our team could help you find a new car during your time with us. We look forward to working with you again and please give us a call if you have any questions regarding some of the amazing technology Toyota has to offer in our vehicles.