33 Reviews of Kraig Westberg
October 24, 2023
The worst customer service ever. If I could have chosen 0 stars I would have and unfortunately I had to choose one star. I have told all my family and friends never to buy a vehicle If I could have chosen 0 stars I would have and unfortunately I had to choose one star. I have told all my family and friends never to buy a vehicle from this dealership. Bob Lanphere should be appalled about his employees!! This dealership had no communications, excuse after excuse, the GM didn't care about getting my car fixed. The finance manager was extremely rude and unprofessional. The service department had the worst communication, never fixed my vehicle and took it to another dodge dealership who actually cared and fixed the 3 issues that Newberg said they couldn.t find anything wrong. The other Dodge dealership found 1 recall and two TSB's. They gave me a rental car in Newberg and it looked like someone was living in it and cords showing on all tires. I would be more than happy if upper management would like to discuss my experience in more detail!! More
Other Employees Tagged: Gabe Roosevelt , Reese Baustian, Rebecca Bray, Louie Rincon
October 21, 2023
Fast service and great employees, would definitely recommend for future service needs. They got me in next day and had my truck back to me the following day. recommend for future service needs. They got me in next day and had my truck back to me the following day. More
Other Employees Tagged: Reese Baustian, Rebecca Bray, Louie Rincon
October 17, 2023
the first time i brought in my car the problem was not taken care of..I took my car back and it is now fixed and is working great... taken care of..I took my car back and it is now fixed and is working great... More
Other Employees Tagged: Reese Baustian, Rebecca Bray, Louie Rincon