Kraig Westberg | Page 3

15/10 best service team in town! Brigitte is phenomenal! Very personable and friendly! Will be back! Brigitte is phenomenal! Very personable and friendly! Will be back! More

by bai.mills11 Verified Customer Verified Customer

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I've always been leery of dealerships, but Newberg Jeep did an outstanding job of fixing my 2011 Jeep Grand Cherokee. It's the first time in two years that I feel comfortable driving it anywhere I need to did an outstanding job of fixing my 2011 Jeep Grand Cherokee. It's the first time in two years that I feel comfortable driving it anywhere I need to go. I'll be seeing them in the future when I need any service done. Thanks for the great job on my Jeep!! More

by SM.BALES Verified Customer Verified Customer

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Repair costs are extremely high. Customer service was absolutely fantastic and Craig was so helpful, accommodating, professional, and just amazing, but the cost was just too high. Customer service was absolutely fantastic and Craig was so helpful, accommodating, professional, and just amazing, but the cost was just too high. More

by jordanelizabeth_taylor Verified Customer Verified Customer

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Craig and Reece are the reason I will return for everything Jeep-related, thank you! everything Jeep-related, thank you! More

by brett.winders Verified Customer Verified Customer

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I was impressed with the improved service and fast turn around time. I'll be back. around time. I'll be back. More

by 125egdr6 Verified Customer Verified Customer

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Great out standing service by Reese! The whole team did great, thank you so much! The whole team did great, thank you so much! More

by caseyann368 Verified Customer Verified Customer

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Poor customer service, poor communication wouldn’t recommend to anyone on experience for the way I was treated. The mechanic work isn’t what I’m upset about or the amount it cost. but the way the deal recommend to anyone on experience for the way I was treated. The mechanic work isn’t what I’m upset about or the amount it cost. but the way the dealership handle their customers every time I called my advisor was never available and never returned my calls. No one could explain to me what was wrong with my vehicle and told me to just read the mechanic notes after my vehicle was fixed because no one could explain it to me in person or they didn’t want to waist their time. More

by jessyca_hernandez Verified Customer Verified Customer

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The worst customer service ever. If I could have chosen 0 stars I would have and unfortunately I had to choose one star. I have told all my family and friends never to buy a vehicle If I could have chosen 0 stars I would have and unfortunately I had to choose one star. I have told all my family and friends never to buy a vehicle from this dealership. Bob Lanphere should be appalled about his employees!! This dealership had no communications, excuse after excuse, the GM didn't care about getting my car fixed. The finance manager was extremely rude and unprofessional. The service department had the worst communication, never fixed my vehicle and took it to another dodge dealership who actually cared and fixed the 3 issues that Newberg said they couldn.t find anything wrong. The other Dodge dealership found 1 recall and two TSB's. They gave me a rental car in Newberg and it looked like someone was living in it and cords showing on all tires. I would be more than happy if upper management would like to discuss my experience in more detail!! More

by beavers15 Verified Customer Verified Customer

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Fast service and great employees, would definitely recommend for future service needs. They got me in next day and had my truck back to me the following day. recommend for future service needs. They got me in next day and had my truck back to me the following day. More

by Myles3 Verified Customer Verified Customer

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the first time i brought in my car the problem was not taken care of..I took my car back and it is now fixed and is working great... taken care of..I took my car back and it is now fixed and is working great... More

by pam_waldrop Verified Customer Verified Customer

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