Kris Cox

They sold me a truck with engine damage because they use the wrong oil. I bought a 2024 Ram 2500 with the diesel engine and they installed 15W40 oil. There is a technical service bulletin from Ram that says the wrong oil. I bought a 2024 Ram 2500 with the diesel engine and they installed 15W40 oil. There is a technical service bulletin from Ram that says you cannot use 15W40 oil because it would cause engine damage. Cox Chevrolet refuses to undo the deal they change the oil with the correct oil and are acting like everything is fine. After speaking with the local Ram dealership they said that the wrong oil would cause it to void the powertrain warranty and cause engine damage and potentially engine failure. They do not want to help me address the situation other than the oil change that they already did. More

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They were easy to work with and they helped me out in getting a new truck getting a new truck More

by daviddelay081 Verified Customer Verified Customer

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Thank you for such great service! You are very professional. Mr. Jorge, Mr. Oscar, and the financier are wonderful people! I am very grateful for the treatment I received. You are very professional. Mr. Jorge, Mr. Oscar, and the financier are wonderful people! I am very grateful for the treatment I received. More

by dmigueldelgado71 Verified Customer Verified Customer

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Mason was great and so was the rest of the staff. Wasn't planning on buying two vehicles but we will be back when its time to replace my wife's vehicle because of the staff and quick process Wasn't planning on buying two vehicles but we will be back when its time to replace my wife's vehicle because of the staff and quick process More

by hydromonkey86 Verified Customer Verified Customer

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Thank you, Fabiola. It was a pleasure to work with you. Thank you for all your help and support for clarifying all my questions for helping me going through all these pr It was a pleasure to work with you. Thank you for all your help and support for clarifying all my questions for helping me going through all these processes. I'm really happy with my truck thank you. I really really appreciate it. More

by marioe0 Verified Customer Verified Customer

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Charge me $1300 for one product and never give me the product I drive 2 hours and 40 minutes to this dealer and when I ask about that not help me. product I drive 2 hours and 40 minutes to this dealer and when I ask about that not help me. More

by maiky_benitez21 Verified Customer Verified Customer

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Very unsatisfied how they do business, they don’t stand behind their vehicles way overpriced behind their vehicles way overpriced More

by bellomafioso Verified Customer Verified Customer

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Derek Besemer treated us like royalty! Hes not just a salesman, hes a great guy, and got us moving along fast. I wont 7se another salesman ever again! Cox chevy is amazing. i want to thank Hes not just a salesman, hes a great guy, and got us moving along fast. I wont 7se another salesman ever again! Cox chevy is amazing. i want to thank all the friendly staff who made us feel like we belonged there. This place is where you want to go if your looking to get into a new vehicle or a very very nice pre-owned vehicle, because they have tons to choose from. Chevy for life baby!!! More

by enagirl44881 Verified Customer Verified Customer

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Great job by the staff! love my cx-5 turbo and the color that I wanted! love my cx-5 turbo and the color that I wanted! More

by erickbranton Verified Customer Verified Customer

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Great customer service. Friendly staff. Very helpful in setting up your Chevrolet, on star accounts. Friendly staff. Very helpful in setting up your Chevrolet, on star accounts. More

by manager8 Verified Customer Verified Customer

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