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Kris Musgrove
Kris Musgrove at Jim Ellis Kia of Kennesaw

Kris Musgrove | Page 10

Service Writer

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.7
400 Reviews
4.7

400 Reviews

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400 Reviews of Kris Musgrove

January 30, 2025

Dealership Rating
Employee Rating

Incredibly efficient- great service - and I felt very well taken care of. This is a great place to buy a car. I’ve purchased 3 from here. More

by dstass22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith , Misty Magruder, Katherine Nunn, Eddie Thornton

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Feb 03, 2025

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Dstass22! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

January 30, 2025

Dealership Rating
Employee Rating

Great experience! ! Great customer service!!! Highly recommend. I will be back for all of my future service. More

by cassiopeahatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Billings, Phil Joyce, Mark Kerkoski, Sam Stewart

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Feb 03, 2025

Jim Ellis Kia of Kennesaw responded

Thanks, Cassiopeahatch! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 27, 2025

Dealership Rating
Employee Rating

I always have a great customer service experience at this location. I will always choose this dealership. More

by Cbenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2025

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Cbenas! Thanks again for the positive feedback, and we hope that you have a great day!

January 26, 2025

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Employee Rating

I appreciate them fixing the recall stuff. My tire was short on air and they didn't put any in. More

by dsrsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Billings, Phil Joyce, Mark Kerkoski, Sam Stewart

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Jan 29, 2025

Jim Ellis Kia of Kennesaw responded

Dsrsinc, at our dealership we pride ourselves in straightforward, no nonsense, and transparent dealings with our clients. We are interested in learning more about what exactly caused you to feel this way. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

January 25, 2025

Dealership Rating
Employee Rating

I was helped by two guys setting up the appt and picking up and both were beyond great. More

by PATCH.MURPHY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Joyce

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Jan 29, 2025

Jim Ellis Kia of Kennesaw responded

That's great to hear,Patch.murphy4! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

Jan 31, 2025

Jim Ellis Kia of Kennesaw responded

That's great to hear,Patch.murphy4! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

January 21, 2025

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Employee Rating

Khris M was super nice and helpful with getting my car taken care of. Well done More

by SCARLETJEDMONDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Scarletjedmondson! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 17, 2025

Dealership Rating
Employee Rating

Jim Ellis KIA Kennesaw always make you feel at home. I am comfortable with them servicing my vehicle. The services advisor, Kris Musgrove is very attentive and professional. More

by DAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Jim Ellis Kia of Kennesaw responded

Dab, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

January 17, 2025

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Employee Rating

Very quick, efficient and proactive service provided especially since I did not have an appointment set, I was a walk-in last minute. More

by vanessasowemimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 17, 2025

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Employee Rating

they were very helpful and kept me updated and were efficient so i did not have to wait extra More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Joyce

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Jan 20, 2025

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 16, 2025

Dealership Rating
Employee Rating

Chris in service is awesome. Service done in timely manner and as promised. Very comfortable atmosphere. More

by latts0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski

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Jan 23, 2025

Jim Ellis Kia of Kennesaw responded

Latts0, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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