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Kris Musgrove
Kris Musgrove at Jim Ellis Kia of Kennesaw

Kris Musgrove | Page 9

Service Writer

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.7
400 Reviews
4.7

400 Reviews

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400 Reviews of Kris Musgrove

February 26, 2025

Dealership Rating
Employee Rating

Mackenzie Florence was outstanding. She's very knowledgeable, caring, and laid back- and the entire process was very smooth and efficient. More

by tony.savage81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mackenzie Florence , Katherine Nunn

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Feb 28, 2025

Jim Ellis Kia of Kennesaw responded

Thanks, Tony.savage81! We appreciate your continued business with us, and we're looking forward to your next visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 20, 2025

Dealership Rating
Employee Rating

The young man that assisted me was amazing. He definitely gave top tier customer service. I'll be back because of him. More

by NATASHA_N_TURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2025

Jim Ellis Kia of Kennesaw responded

Thanks, Natasha_n_turner! We appreciate your continued business with us, and we're looking forward to your next visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Feb 26, 2025

Jim Ellis Kia of Kennesaw responded

Thanks, Natasha_n_turner! We appreciate your continued business with us, and we're looking forward to your next visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 19, 2025

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Employee Rating

My car was ready in a relatively short time span. Chris the customer service person was helpful.It seems better to have appointment during the week instead of the weekend More

by Ebbie 2141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2025

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Ebbie 2141! Please let us know if there is ever anything else we can do for you! Safe travels!

Feb 26, 2025

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Ebbie 2141! Please let us know if there is ever anything else we can do for you! Safe travels!

February 19, 2025

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Employee Rating

Took my car in for a service recall and for a couple of issues. I was told everything was fixed. The two issues still persist so they don’t appear to have done anything to fix it. Makes me doubt whether th More

by Andres
Workmanship
Service Communication
Recommend Dealer
No
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Feb 23, 2025

Jim Ellis Kia of Kennesaw responded

Andres, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Your comments play a key role in the success of our business so we hope to speak with you soon.

Feb 26, 2025

Jim Ellis Kia of Kennesaw responded

Andres, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Your comments play a key role in the success of our business so we hope to speak with you soon.

February 16, 2025

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Employee Rating

I have been twice and have had a good experience both times. Always good customer service. More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Jacob! Thanks again for the positive feedback, and we hope that you have a great day!

February 11, 2025

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Employee Rating

nice people and great customer service. i liked the video sent to me about my service More

by Allenedgeell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2025

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

Feb 18, 2025

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 10, 2025

Dealership Rating
Employee Rating

Advisor was great! Couldn’t be happier. Great seeing a familiar face &will be returning More

by DAVIDKMCCOLLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 03, 2025

Dealership Rating
Employee Rating

This was second time for the same issue. Service was great & repaired in one day. More

by PBROCK58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 01, 2025

Dealership Rating
Employee Rating

Always prompt, welcoming and fast. Complete the work in the time they say they will. More

by kszekes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Kszekes! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 30, 2025

Dealership Rating
Employee Rating

Kris and the entire team were great! Friendly, professional, and very quick. I look forward to having my Niro serviced there more in the future. More

by Nanrochol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Nanrochol! Thanks again for your business! Take care!

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