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Kris Musgrove
Kris Musgrove at Jim Ellis Kia of Kennesaw

Kris Musgrove | Page 18

Service Writer

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.7
400 Reviews
4.7

400 Reviews

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400 Reviews of Kris Musgrove

October 07, 2024

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Employee Rating

Clean, quick service. No one answered the phone for three weeks. I had to finally make an appointment on the web portal More

by MGBLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2024

Jim Ellis Kia of Kennesaw responded

Mgbland, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

October 07, 2024

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Everything and everyone in great thank you for help me to chose my new car More

by EMILIAKERLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith , Sheldon Carter

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Oct 13, 2024

Jim Ellis Kia of Kennesaw responded

Emiliakerley, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

October 07, 2024

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Had a great experience as always. They always take care of me when I come for my service More

by robingonzalez34
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2024

Jim Ellis Kia of Kennesaw responded

Robingonzalez34, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 07, 2024

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Employee Rating

Mark is an incredible advisor. He is very thorough in his explanations, and kept me in the loop. More

by Anna Selph
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Phil Joyce, Mark Kerkoski

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Oct 13, 2024

Jim Ellis Kia of Kennesaw responded

Anna Selph, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 05, 2024

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Kris was super nice! Ordered me a Lyft and to and from home and my car was actually done in a couple of hours, when I thought it was gonna be an all day thing. More

by JULIADIAZ1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2024

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Juliadiaz1214! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 04, 2024

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Employee Rating

The dealership is nice it’s clean I have no complaints in that area. That pretty much domes it up. More

by KUYSHONDRABROWN87
Recommend Dealer
Yes

Other Employees Tagged: Norris Burns

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Oct 18, 2024

Jim Ellis Kia of Kennesaw responded

Kuyshondrabrown87, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (404) 445-2636 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

October 03, 2024

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Employee Rating

The people were great, though it took three weeks to get my car back for only four hours of labor, and getting an actual person on the phone is next to impossible, all you get is an automated voice. More

by STRAKACHRISTOPHER1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Oct 06, 2024

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Strakachristopher1! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Thanks again for your business! Take care!

October 03, 2024

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Everything went smoothly, I was in and out quickly and Kris was great, as always. More

by CELLYGEE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2024

Jim Ellis Kia of Kennesaw responded

Cellygee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 03, 2024

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The dealership staff was very friendly and courteous and professional. They completed the recall on my car in a timely manner. More

by TLHARRIRX7
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell

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Oct 06, 2024

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Tlharrirx7! Thanks again for your business! Take care!

October 03, 2024

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Employee Rating

My vehicle required an oil change and tire rotation, and all services were performed within 1.5 hours. The dealership was clean and I was pleased with the customer service. More

by Pjce15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 13, 2024

Jim Ellis Kia of Kennesaw responded

Pjce15, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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