Kris Musgrove
Kris Musgrove at Jim Ellis Kia of Kennesaw

Kris Musgrove | Page 19

Service Writer

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.7
400 Reviews
4.7

400 Reviews

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400 Reviews of Kris Musgrove

September 25, 2024

Dealership Rating
Employee Rating

The staff is always very knowledgeable and attentive. I've been coming here for a few years and haven't any issues this far. More

by Wafoster7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Wafoster7! Thanks for taking the time to share your rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 25, 2024

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Employee Rating

Excellent customer service! Quality care! Great price! Nice atmosphere! Southern hospitality! Refreshments were provided during my wait! More

by D Simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Robert Billings, Phil Joyce, Mark Kerkoski, Misty Magruder, Sam Stewart

Sep 29, 2024

Jim Ellis Kia of Kennesaw responded

D Simmons, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

September 24, 2024

Dealership Rating
Employee Rating

Awesome service Friendly staff Made getting oil change easy Thanks for washing my car that was over the top More

by TERRY66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Norris Burns, Phil Joyce, Mark Kerkoski, Sam Stewart

Sep 29, 2024

Jim Ellis Kia of Kennesaw responded

Terry66, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

September 21, 2024

Dealership Rating
Employee Rating

Kris was excellent during my service appointment, very professional, attentive to my needs and got my car taken care of quickly. Really appreciate the level of service every time I come to this dealership More

by WBHSHOPPING86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Wbhshopping86! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 21, 2024

Dealership Rating
Employee Rating

I got bad experience at Kia service store. I was told to pay about $720 to change brakes but needed to wait several days to get parts. But when the parts arrived and I was told that I had to p More

by Teri Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 29, 2024

Jim Ellis Kia of Kennesaw responded

Teri Lee, thank you for sharing a little bit about your recent experience with us. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

September 19, 2024

Dealership Rating
Employee Rating

This dealership is fast and efficient, I would recommend them to my family and friends. More

by LCRANE63
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Lcrane63! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.

September 19, 2024

Dealership Rating
Employee Rating

Great communication! Kris was really helpful and my car was ready quickly. Thank you so much! More

by Anja
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Jim Ellis Kia of Kennesaw responded

Anja, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 19, 2024

Dealership Rating
Employee Rating

Robert and people at the center helped me fix my car. Robert is very kind and professional advisor More

by livestrong1198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Billings

Sep 29, 2024

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Livestrong1198! Please let us know if there is ever anything else we can do for you! Safe travels!

September 17, 2024

Dealership Rating
Employee Rating

Everyone was amazing and extremely helpful in Madison or amazing and super helpful informing me of the status of my car and keeping me updated on any work that needed to be done Kailee and Kellie In Madison More

by Joem52293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mackenzie Florence , Mike Awolusi, Sheldon Carter, Lavoghn Curry, Phil Joyce, Kevin Moore, Nicholas Morrow, Chris Vallejo

Sep 20, 2024

Jim Ellis Kia of Kennesaw responded

Joem52293, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

September 16, 2024

Dealership Rating
Employee Rating

Mark does job at telling what service you need if he can save you money on certain services. More

by duval76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Norris Burns, Phil Joyce, Mark Kerkoski, Sam Stewart

Sep 20, 2024

Jim Ellis Kia of Kennesaw responded

Duval76, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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