Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kris Musgrove
Kris Musgrove at Jim Ellis Kia of Kennesaw

Kris Musgrove | Page 33

Service Writer

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

Contact Me
4.7
400 Reviews
4.7

400 Reviews

Write a Review

400 Reviews of Kris Musgrove

November 02, 2023

Dealership Rating
Employee Rating

great service and comfortable environment and waiting room. service was prompt and they did exactly what was needed More

by djordje0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 03, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

November 01, 2023

Dealership Rating
Employee Rating

Entire staff was very friendly, courteous and professional. My appointment was prompt and efficient. I was very pleased with the customer service I received. More

by AZUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Vallejo

Report | Print
Nov 01, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

October 30, 2023

Dealership Rating
Employee Rating

I purchased my vehicle here. I TRUST them to service my Soul. They're GREAT. More

by SPLUMMER803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 30, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

October 25, 2023

Dealership Rating
Employee Rating

Great job. Wonderful service. Only 1 issue, I have 2 caps left on the passenger side floor that I have no idea where they go. More

by mathewstacy36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Kerkoski

Report | Print
Oct 26, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help! If you have any questions about the 2 remaining caps, please don't hesitate reaching out to your service advisor. Best regards.

October 24, 2023

Dealership Rating
Employee Rating

I'm very impressed with the excellent customer service I received during my recent Jim Ellis Kia Kennesaw. From start to finish, the staff were friendly, attentive and made the process easy and enjoyable. I More

by jazzseeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Norris Burns, Mark Kerkoski

Report | Print
Oct 25, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our service team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

October 24, 2023

Dealership Rating
Employee Rating

Excellent service by the service department. Timely professional and courteous. I will be back! Thanks More

by C.cook33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 24, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

October 24, 2023

Dealership Rating
Employee Rating

The entire experience was bad from start to finish. They couldn’t actually fix my car and also charged me for services I did not need, want, or approve. The fact that I was not told about these service More

by Jakelevi28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Norris Burns, Sam Stewart

Report | Print
Oct 24, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. Please don't hesitate reaching out to our team if you have any questions or concerns regarding your service bill and visit. Best regards.

October 20, 2023

Dealership Rating
Employee Rating

Super communicative and trustworthy! ! I didn’t feel pressured by the service team at all!! More

by Savygragg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 23, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

October 17, 2023

Dealership Rating
Employee Rating

The people here are very helpful. There was something they wanted to do, but we weren’t ready for it. They graciously declined. More

by memo3678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 18, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

October 14, 2023

Dealership Rating
Employee Rating

They have staff shortage. Do not work fast regardless. Don’t respect the costumer. And very expensive services More

by F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 16, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. Please don't hesitate reaching out if you have any further questions or concerns. Best regards.

1
...
32
33
34
...
40

Dealership Inventory (235 Vehicles)

new 2026 Kia Carnival Hybrid car, priced at $48,105
2026 Kia Carnival Hybrid
new
Snow White Pearl exterior
Automatic
Front-wheel Drive
$48,105
View Details
new 2026 Kia Sportage car, priced at $31,234
2026 Kia Sportage
new
Blue exterior
Automatic
Front-wheel Drive
$31,234
View Details
new 2026 Kia Sorento car, priced at $35,512
2026 Kia Sorento
new
Metal exterior
Automatic
All-wheel Drive
$35,512
View Details
new 2026 Kia Sorento car, priced at $37,743
2026 Kia Sorento
new
Ivory Silver exterior
Automatic
All-wheel Drive
$37,743
View Details
new 2026 Kia Sorento Plug-In Hybrid car, priced at $47,047
2026 Kia Sorento Plug-In Hybrid
new
Green exterior
Automatic
All-wheel Drive
$47,047
View Details
new 2026 Kia Carnival car, priced at $51,191
2026 Kia Carnival
new
Astra Blue exterior
Automatic
Front-wheel Drive
$51,191
View Details
View All Inventory