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Kris Musgrove
Kris Musgrove at Jim Ellis Kia of Kennesaw

Kris Musgrove | Page 38

Service Writer

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive Northwest
Kennesaw, GA 30144

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4.7
400 Reviews
4.7

400 Reviews

Write a Review

400 Reviews of Kris Musgrove

June 07, 2023

Dealership Rating
Employee Rating

It was a good experience and I would like to come back for another visit More

by jaylondharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Michael Garrabrant, Phil Joyce, Mark Kerkoski, Sam Stewart, Tommy Wallis

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Jun 07, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

June 06, 2023

Dealership Rating
Employee Rating

People are always friendly, service does get completed. Kia makes great cars. This rating is for their ability to do service in a timely manner. More

by R0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 07, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations regarding a timely manner on your vehicle's service. Our service team does their best to get vehicles serviced as soon as possible, but delays may occur sometimes. Please don't hesitate reaching out if you have any further questions or concerns. Best regards.

May 30, 2023

Dealership Rating
Employee Rating

She was easy to work with, friendly, and sincere. She helped us navigate our financial options. More

by LYNNE.HUGHES1536
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryson Smith, Madison Magnus-Scott , Scott Johnson, Ellisa Meehan, Katherine Nunn

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May 30, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business, and we hope you love your new Kia. Take care and happy driving!

May 16, 2023

Dealership Rating
Employee Rating

Diana was amazing last Saturday. Andrew waited on me today, he went to lunch after promising to close out my ticket. Not good. Chris had to close out my ticket. Hats off to Chris & D More

by 4runn9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell

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May 16, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that our team could help out! Thanks again for your business, and we hope to see you next time. Take care!

April 25, 2023

Dealership Rating
Employee Rating

Great experience, Kristien & the team was very professional, knowledgeable great service no long wait, thanks More

by CROWNEDWITHINFAITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Kristian was such a great help! Thanks again for your business and kind words. Take care!

April 07, 2023

Dealership Rating
Employee Rating

Great job with the sunroof replacement and the loaner. Thanks Tommy and Jim Ellis Kia Kennesaw! More

by CHILLISJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy Wallis

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Apr 07, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Tommy was such a great help! Thanks again for your business and kind words. Take care!

April 06, 2023

Dealership Rating
Employee Rating

Service department led about services needed on my car and have a hard time explaining services to clients. More

by Tipc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Diana Bell

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Apr 07, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. Please don't hesitate reaching out to us if you have any further questions or concerns. Best regards.

April 04, 2023

Dealership Rating
Employee Rating

Kris is the best employee ever! His customer service is excellent! He needs a raise!!!! More

by PAULKUMAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 05, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Kris was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

April 04, 2023

Dealership Rating
Employee Rating

The service was really nice and I’m glad I didn’t have to stay too long. Everyone was also quite cooperative. More

by jmakeha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bell, Michael Garrabrant, Phil Joyce, Mark Kerkoski, Sam Stewart, Tommy Wallis

Report | Print
Apr 05, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team was a great help! Thanks again for your business and kind words. Take care!

March 31, 2023

Dealership Rating
Employee Rating

Sheldon was amazing. He was texting me pictures of the car the night before we came down. He was ready, waiting for us that morning when pulled in the parking lot. It too More

by FAITH040103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Awolusi, Sheldon Carter, Katherine Nunn

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Mar 31, 2023

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Sheldon was such a great help! Thanks again for your business and recommendation, and we hope you love your new Kia. Take care and happy driving!

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