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Start your review of Kris Waterman .
Kris Waterman
Kris  Waterman  at Coggin Toyota at the Avenues
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Kris Waterman

New Car Director

Coggin Toyota at the Avenues

11340 Phillips Hwy
Jacksonville, FL 32256

4 Reviews of Kris Waterman

September 20, 2019

Dealership Rating

"My 2017 Sienna 35K Review"

- Dee

Brittany is my service rep and I depend on her and her knowledge of the Toyota products to keep my vehicles well maintained and safe to drive. She is professional in her work, knowledgeable about the Toyota vehicles, and she is courteous and friendly with her customer clients. She is true asset for Coggin and should be recognized for that outstanding and continuously outstanding job performance.

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Recommend Dealer
Yes

Other Employees Tagged: Jim Miller, Jim Miller , Service Managers

August 29, 2019

Dealership Rating

"Sold me a car that leaks oil"

- Pat Carter

Bought a car for my daughter in high school from a salesperson that we have used for many of years at another dealership.Well this person works at COGGIN now.After a couple days we could smell burnt oil .Lifted the hood and we had a puddle of oil on the right side of the engine.Wow my high school daughter is driving a fire trap. So I took it back and the service department and was more than happy to fix the problem and cleaned the entire engine with brake fluid remover.They were nice and I felt blessed. SO NOW WE ARE BACK !! My daughters oil light comes on and there is not a drop of oil on the dip stick .Oil in the same place as before. The supervisors mechanics look at it and yes oil all over again. DMITRY the USED SALES MANAGER told me straight out that they already fixed it once and will not help me except paying for a diagnostic. I could feel the dismay from all the employees at the dealership about how this is being handled.The car was supposed to be serviced right! My car is still at the dealership.I will let you all know today if they do the right thing and fix it. 9:46 am 29 August 19

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Recommend Dealer
No

Other Employees Tagged: Justin Williams

May 31, 2019

Dealership Rating
Employee Rating

"shady "

- witeooo

sold me a car with major mechanical issues and never told me attempted to fix twice ended up having to send it to another dealership $6000 in repairs on a $5000 car i got 3 months prior when i asked about returning the car was told it was sold as is didn't know i was dealing with craigslist i thot i was at a car dealership

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Recommend Dealer
No
Jun 20, 2019

Coggin Toyota at the Avenues responded

Hello, and I regret to see your review. We never want our customers to think that we do not have your best interest and we strive to take great care of our customers. We unfortunately have no way of knowing when a vehicle might arise with problems but we are here to help. Please contact me at your earliest convenience so we may further discuss this matter in hopes of restoring your trust back into our dealership. John Clark, General Manager, 904-638-7713

Jun 20, 2019

Coggin Toyota at the Avenues responded

Hello, and I regret to see your review. We never want our customers to think that we do not have your best interest and we strive to take great care of our customers. We unfortunately have no way of knowing when a vehicle might arise with problems but we are here to help. Please contact me at your earliest convenience so we may further discuss this matter in hopes of restoring your trust back into our dealership. John Clark, General Manager, 904-638-7713

November 04, 2018

Dealership Rating
Employee Rating

"Amazing "

- Jhffgh66545

Amazing service and nice people and I’m always satisfied when I leave from Toyota I would recommend this dealership because of their service and their kind staff

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Recommend Dealer
Yes
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