Kristoffer Gordon

I have been a customer for over a decade, have serviced multiple vehicles and purchased many vehicles here over that time. What used to be a customer oriented service with friendly, knowledgeable staff and multiple vehicles and purchased many vehicles here over that time. What used to be a customer oriented service with friendly, knowledgeable staff and technicians is now full of young people who have no idea how to communicate beyond the aggressive and completely unnecessary sales they solicit. I have zero trust for their ability to perform even basic services as like all others commenting, everyone is over promised and then under delivered. I have been told so many times that services I have requested and paid for are simply not done. I have reached out many times to the head of the entire service department Kris Gordon and have NEVER heard back, so before you post a canned response to me, don't bother. Your business is only here to suck as much money out of customers as possible without providing them anything. More

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Always great service and a joy to take our vehicles for servicing. The staff is always very welcoming, Prompt and cordial. servicing. The staff is always very welcoming, Prompt and cordial. More

by preetijain73 Verified Customer Verified Customer

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They always do and excellent job and are very accommodating. The staff is always exceptionally friendly and attentive . accommodating. The staff is always exceptionally friendly and attentive . More

by LRLUTHER1960 Verified Customer Verified Customer

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The staff is just awesome. They always make sure to address all my concerns. BEST SERVICE DEPARTMENT AROUND! They always make sure to address all my concerns. BEST SERVICE DEPARTMENT AROUND! More

by Another happy customer Verified Customer Verified Customer

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Service technicians are very pushy. Trying to make a sale for the service that you don't need. No more personal experience anymore. Trying to make a sale for the service that you don't need. No more personal experience anymore. More

by PANESARPS Verified Customer Verified Customer

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They are very respectful and helpful! I would send my whole family to buy from them! I would send my whole family to buy from them! More

by SHAUNK.APW Verified Customer Verified Customer

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Fast and curious service. Always friendly and listen to what your problem might be then fix it. Always friendly and listen to what your problem might be then fix it. More

by Okay KDL991946 Verified Customer Verified Customer

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Wasn’t as good as usual- no offer for rides, not many there but took longer than expected. Wasn’t notified car was done when it was outside for a while. I was told something was covered, but charged fo there but took longer than expected. Wasn’t notified car was done when it was outside for a while. I was told something was covered, but charged for it and had to get it changed. The positive was it was covered. More

by KAYLONVAN Verified Customer Verified Customer

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Great people, great service. This occasion there was a misunderstanding that resulted in unauthorized work and a totally unexpected cost. The issue was amicably settled to my s This occasion there was a misunderstanding that resulted in unauthorized work and a totally unexpected cost. The issue was amicably settled to my satisfaction. I will continue to trust them with my maintenance and repairs. Work always top-notch and outstanding people in both sales and maintenance. More

by TIOVINO Verified Customer Verified Customer

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