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Kurt Anderson
Kurt Anderson | Page 2
Service Manager
Heritage Chrysler Dodge Jeep Ram Parkville
9219 Harford Rd
Baltimore, MD 21234
22 Reviews
Dealership Experience
11 yrs
Industry Experience
23 yrs
Languages Spoken
English
22 Reviews of Kurt Anderson
November 26, 2020
Took into Heritage service for an out of warranty repair. This is where I originally purchased vehicle. Went back and fourth with service department. Paid for engine repair but vehicle still had engine issu This is where I originally purchased vehicle. Went back and fourth with service department. Paid for engine repair but vehicle still had engine issues. Service dept never test drove the vehicle after engine repair. I had to pay additional 400 to another Chrysler dealership to complete the repair. Service manager is very unprofessional. More
by sreill2
Other Employees Tagged: Dave Phelps, Brad Scammell
September 08, 2020
Company vehicle has been there 2 weeks waiting to be looked at for a warranty related problem. Haven’t heard from anyone, left two messages because the service advisors don’t answer the phones. looked at for a warranty related problem. Haven’t heard from anyone, left two messages because the service advisors don’t answer the phones. More
by Med Care Transportation
Other Employees Tagged: Matt Beckmann , Tommy Citro, Alexander Downey, Dave Phelps, Sarah Slokan
August 25, 2020
The worst service I have ever received although I have been a twenty year customer. They treated me like I meant nothing after purchasing three cars from them I am so angry with them. been a twenty year customer. They treated me like I meant nothing after purchasing three cars from them I am so angry with them. More
by Never again
Other Employees Tagged: Alexander Downey, Sarah Slokan
January 10, 2020
I brought my car in only to pay $140 for a diagnostic computer code check reading that indicating I needed a Shifter knob/mechanism replacement and that would cost me $800 parts and labor. The car is a 2 computer code check reading that indicating I needed a Shifter knob/mechanism replacement and that would cost me $800 parts and labor. The car is a 2016 Chrysler 200 with 34,000 miles. The expense I incurred wasn’t warranted for no immediate remedy, Ed specially when I discovered the repair could be made elsewhere for about $450. More
by Garyabrown
November 05, 2019
Fred Leavitt my salesmen was outstanding! He was extremely knowledgeable of the Jeep Gladiator, pleasant, polite and a pleasure to work with. I love my new Jeep Gladiator! extremely knowledgeable of the Jeep Gladiator, pleasant, polite and a pleasure to work with. I love my new Jeep Gladiator! More
by JeepGirl
Other Employees Tagged: Alexander Downey, Fred Leavitt, Dave Phelps, Sarah Slokan
September 30, 2019
Great teamwork Kurt was very attentive to alleviate an issue I had when I first brought in my Jeep. Assigning me to one of his Best Service Advisors, Alex gave me th Kurt was very attentive to alleviate an issue I had when I first brought in my Jeep. Assigning me to one of his Best Service Advisors, Alex gave me the support I needed. Alex texted me everyday with updates on my vehicle and was an amazing liaison with my warranty company to get the job done in a timely manner! More
by Joe in the Jeep
Other Employees Tagged: Tommy Citro, Alexander Downey, Sarah Slokan
September 20, 2019
New vehicle, bad transmission, backfired out exhaust. New vehicle, lemon, bad transmission, dealer trying to replace and svc as quick as possible, mfg. fighting to not replace vehicle. Only 2 months old, New vehicle, lemon, bad transmission, dealer trying to replace and svc as quick as possible, mfg. fighting to not replace vehicle. Only 2 months old, 1200 miles More
by Stevebluestreak
Other Employees Tagged: Jeremy Cooney , Tommy Citro, Bridgette Holliday
September 05, 2019
Yahoo! I have a Jeep This was the easiest I’ve ever purchased a vehicle. I didn’t even have my trade with me and they accommodated me by coming to my house and picked up m This was the easiest I’ve ever purchased a vehicle. I didn’t even have my trade with me and they accommodated me by coming to my house and picked up my car getting back to me within half an hr with my trade price. Very happy with that, it was more than the other dealership. Brian Perry so helpful and made my purchase easy peasy! Thank you!! More
by Susan
Other Employees Tagged: Matt Beckmann , Brian Perry
May 27, 2019
Best Dealership This is the place to go. They will work with you to get what you want at the price you want. I've bought 5 vehicles from them and I will be back. This is the place to go. They will work with you to get what you want at the price you want. I've bought 5 vehicles from them and I will be back. More
by Don1970
Other Employees Tagged: Bridgette Holliday, Fred Leavitt, Dave Phelps, Brad Scammell, Sarah Slokan
May 17, 2019
Awesome Service Best service for any jeep needs... they do what they say and say what they do... all in a fast and reliable le manner! Perfect Best service for any jeep needs... they do what they say and say what they do... all in a fast and reliable le manner! Perfect More
by Cfe3
Other Employees Tagged: Matt Beckmann , Tommy Citro, Alexander Downey, Dave Phelps, Sarah Slokan, Roger Zajdel
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