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Kurt Brosche
Kurt Brosche at Toyota of Coconut Creek

Kurt Brosche | Page 21

Service Production Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.4
230 Reviews
4.4

230 Reviews

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230 Reviews of Kurt Brosche

August 20, 2021

Dealership Rating
Employee Rating

Was great, service was quick and easy, didn’t have to bargain with price and my car was repaired well in the same day, thanks More

by NICOLE.EASTER16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Aug 20, 2021

Toyota of Coconut Creek responded

Nicole, at Al Hendrickson Toyota, we do all we can to make your service appointments simple for you. We're so grateful that you put your trust in our service team, and for the 5 star review. Thanks so much and take care!

August 04, 2021

Dealership Rating
Employee Rating

Everything was great I would recommend the company to anyone great customers service polite every thing was fantastic definitely would recommend the service to anyone More

by JJEAN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Aug 04, 2021

Toyota of Coconut Creek responded

Your recommendation of our team at Al Hendrickson Toyota is extremely valuable to us! We take great pride in our ability to provide outstanding customer service at every opportunity. Thank you for the fantastic review and next time you need service, we'll be here!

July 24, 2021

Dealership Rating
Employee Rating

Thank you for my experience with dealership.Sometimes when make appointments service almost two hours and my Opinion we need to hire for mechanical faster services More

by achillebelony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Aug 16, 2021

Toyota of Coconut Creek responded

It's our pleasure to assist you and we appreciate you taking the time to post a review. We want the best for our customers so we have been trying to hire more technicians and hopefully the next time you visit you will see a difference. If there is anything further that I can help with, please contact me directly. Gary Cann - Vice President Parts and Service - (954) 972-1100

July 22, 2021

Dealership Rating
Employee Rating

Wonderful service Clean not noisy waiting roomCourteous Wonderful service Clean not noisy waiting room Courteous well trained staff The service inspection was done in professional fast manner I would More

by kgaloian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Jul 23, 2021

Toyota of Coconut Creek responded

Thank you for taking the time to share! Hearing that you had such an outstanding experience working with the Al Hendrickson Toyota team made our day. Safe travels, and we hope to see you back again down the road!

June 30, 2021

Dealership Rating
Employee Rating

After service all cars need wash it’s my recommendation the rest is perfect the services and everything super professional in all departments good job More

by FRANACHO2
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO , Juan Diaz

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Jul 11, 2021

Toyota of Coconut Creek responded

Thank you for stopping by to review us! We will certainly pass your suggestions along to our team. We're grateful for your business and hope to see you back at Al Hendrickson Toyota again soon. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 13, 2021

Dealership Rating
Employee Rating

It's the worse place to brain your car for service, took my money and then leave everything open. I will never refer any one at this place. More

by CLEFFRAY24
Recommend Dealer
No

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Jul 11, 2021

Toyota of Coconut Creek responded

This review is extremely concerning to read, as we have no tolerance for theft or malpractice at this establishment. I would like to better understand what happened here so I can address it and ensure it is not repeated. Would you be willing to give me a call when time permits? I am eager to do what I can to make this right. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 11, 2021

Dealership Rating
Employee Rating

Kurt was great takes of everything appreciate air conditioned waiting room my mechanic didn’t complete windshield job glove box didn’t close as the door was put incorrectly More

by dlux51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 11, 2021

Toyota of Coconut Creek responded

Thank you for trusting Al Hendrickson Toyota to get the job done! We look forward to your next service visit!

May 29, 2021

Dealership Rating
Employee Rating

Very efficient and fast, with excellent service! I suggest getting in the morning and setting up an appointment so you can be attended to fast and easy. More

by collizzy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Report | Print
Jun 01, 2021

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Al Hendrickson Toyota service team. Drive safely, and we hope to see you again down the road!

May 25, 2021

Dealership Rating
Employee Rating

Went in for oil change it took over 2 hours no one told me when I arrived very unhappy I had to change all of my plans More

by Suelambiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Anthony

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Jun 12, 2021

Toyota of Coconut Creek responded

This is a disappointing review to read, and it certainly doesn't sound like the quick and efficient service we pride ourselves on here. I will be sure to share this with my team, and we will work to improve our speed and communication going forward. If there is anything more you would like to share with me, or if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 23, 2021

Dealership Rating
Employee Rating

Service was good, car was taken care of. I just expect that if I'm told it will take an hour and it's running late to be informed of that. More

by csherm143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Report | Print
May 29, 2021

Toyota of Coconut Creek responded

We appreciate this feedback and agree that our guests should receive communicative service. I will share your review with my team so we can improve for your next visit. Thank you for your business, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

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