Kurt Moyer | Page 2

Kurt was very patient with us and our toddler - he showed us several cars and adapted to our shifting views and considerations. There was no pressure. Simply put - he will help you weigh the decision even-ha us several cars and adapted to our shifting views and considerations. There was no pressure. Simply put - he will help you weigh the decision even-handedly even if it takes a while to get there. Also, Keith in Finances took the time to explain and reexplain, exercising great empathy as a parent of a toddler himself. Many thanks! More

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This was an experience that I completely did not expect given the recommendations from others about Mark Miller Subaru of SLC's sales team. I'll summarize: I am a student starting my PhD at Univ. of Uta given the recommendations from others about Mark Miller Subaru of SLC's sales team. I'll summarize: I am a student starting my PhD at Univ. of Utah and needed a 2013 Subaru Imprezza with a specific package. I had a large down payment ready and all of my research completed ahead of time. I contacted internet manager Kurt Moyer with my wants and needs. They were explained to Mr.Moyer in plain English and I followed up several times to make sure my appointment and vehicle were set up so that I could come down, sign the paperwork, and leave with my new Subaru. The agreement was made to have my specific vehicle ready for pickup. I did not want any run-around nor did I need the hassle that frequently comes with the buying process hence I had everything ready to rock and roll. Or so I thought... I came in ready to meet with Kurt who had my deal structure. Immediately I was passed off to Carlos Rios who had no idea about what I had discussed with Kurt already. There was confusion and a bit of back and forth that I wanted to completely avoid. Mr.Rios was nice and accommodating, but my business was meant to be handled by Kurt, not someone else who was completely oblivious to the deal structure. They even had the wrong vehicle there waiting for me which was not the one I had requested be held. It was a disorganized mess. Then, there was then a bit of a discrepancy with my large down payment. It become rather evident that Mark Miller Subaru wanted me to put less of a down payment. Why? It's all about making more money. However, they were able to FINALLY approve me with the large down payment. Gee, I wonder why that changed. Additionally, Kurt only came out once to say hi to me. What in the name of all that is holy was the purpose of making an APPOINTMENT when it was executed in such a poor manner? My finance associate was Jerry Johnson who was very easy going and seemingly straight forward which I appreciated. He respected what I wanted and didn't want. No complaints there. Carlos hooked me up with all-weather floor mats at employee cost which I thought was really cool of him. So there it is. Mark Miller Subaru of Salt Lake City gave me an OK experience. I'm a little skeptical of returning to them for service or if they'll try to pull a fast one on me with my warranty. I'd strongly suggest they stick to their promises and treat customers in a more professional manner. Some of us know a thing or two. More

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We bought Subaru Forester 2011 which came with so many problems most of which was fixed by this dealer. They offered us buying back our Forester 2011 and giving us Forester 2014 with the price that was in problems most of which was fixed by this dealer. They offered us buying back our Forester 2011 and giving us Forester 2014 with the price that was in 2011. We thought that was a good deal so, we exchanged with 2014 limited Forester. So far, we like the color, smoothness and some upgrades in our new Forester. We had to wait almost a month but it feels like buying a great car. The sales & service people are nice and have been very helpful More

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I shopped around at several dealerships and had the best experience with Mark Miller. The staff answered many questions via email (as I do not live very close to a dealer I internet shopped a lot.I drove 3 experience with Mark Miller. The staff answered many questions via email (as I do not live very close to a dealer I internet shopped a lot.I drove 3 1/2 hours to go to Mark Miller Because of the email correspondence. The staff was very friendly & helpful when I arrived. Also Kurt was very patient with my questions (I had an unpleasant experience last time I purchased from a Dealer, so I really asked a lot of questions. They did not try to sell me more than I wanted. I felt that they are concerned with good customer relations & not just out for the profit by making a customer happy that customer will return & refer others, So that they will, in the long run, make more profit by keeping customers. Kurt was very thorough with going through all the paperwork, as was the finance person. They were able to price match a lower quote from another dealer. As a nice perk, they offered complimentary food & beverages, (not junk food) which was great after the drive & since I was there for 4 hours total to complete everything needed. More

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I got picked up from Park City and got a ride down to the dealership, Lee was very helpful and honest. They were thorough when showing me my car, and laid everything out simply so it was very easy to retain dealership, Lee was very helpful and honest. They were thorough when showing me my car, and laid everything out simply so it was very easy to retain and understand. I will definitely go back! Thank you! More

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I worked with both Kurt Moyer and Lee Morin in the internet sales department and they were great. They kept in contact with me via email and phone calls, but were never annoying or overly persistent. internet sales department and they were great. They kept in contact with me via email and phone calls, but were never annoying or overly persistent. I appreciated that they did keep in touch. I never felt any pressure and really enjoyed picking out my new XV Crosstrek. I believe they gave me honest advice and dealt fairly with me. I feel like I can contact them any time for additional questions or concerns as I get used to my fabulous new car! More

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I HATE care shopping because I do not like the high pressure sales approach and it seems that is the way care salesman usually work. I had the best experience at Midtown. All the salesman there were so pressure sales approach and it seems that is the way care salesman usually work. I had the best experience at Midtown. All the salesman there were so helpful. It told them I did not want to buy that day and they showed me what I wanted to see answered all questions and let me go without pressuring me. I went to several other dealerships that day trying to shop the price. Not only did they have the best price they were so friendly I ended up going back there to buy my car. My husband was equally as impressed and has referred friends to them. Very happy with our experience. Kurt Moyer and Lee Morin were really great. More

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The staff was very helpful, prompt, and professional. I never felt the urge to buy simply because of pushy, enthusiastic salesmanship. All of my questions, concerns, and random queries were answered and t never felt the urge to buy simply because of pushy, enthusiastic salesmanship. All of my questions, concerns, and random queries were answered and taken seriously. from the momens I spoke with each person on the sales team, I felt comfortable. If I had a choice, I'd always buy from mark miller midtown. Thanks for everything!! More

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I hit a deer on the way to work with my old 2002 Camry, an incident that expedited my need for a new car. I went through TrueCar to look for a new 2012 Subaru Outback, selected my options and sent in my r an incident that expedited my need for a new car. I went through TrueCar to look for a new 2012 Subaru Outback, selected my options and sent in my request. Within minutes, Kurt Moyer responded with the vehicle that met my specifications. Other dealers in the area responded in a much more generic fashion. Kurt sent a very thorough out-the-door breakdown on the price, processed my financing, and ordered additional options that I requested. In a couple of days, I took the 300 mile trip to pick up my car from Mark Miller Mid-town. Josh Gathercole showed me my new Suby, impeccably prepared, my additional requested options professionally installed. I have purchased a few new cars in my lifetime, and one request I usually get from the salesman is to give them outstanding reviews across the board to improve the dealership’s standing. Josh told me just to be honest and note any problems that occurred because they would like to know what they can improve upon. I have been a lifelong Toyota customer, but after my purchasing experience with my daughter’s Legacy and my new Outback, Subaru and Mark Miller Mid-town have made the conversion to Subaru complete, and I now know where to buy one. Arthur Meunier Lander, Wyoming More

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I started the car buying process online, requesting quotes from several different dealerships. I got emails back from all of them, and ended up communicating mostly with Josh and Kurt from Internet Sa quotes from several different dealerships. I got emails back from all of them, and ended up communicating mostly with Josh and Kurt from Internet Sales at Mark Miller Subaru. They were really prompt in responding to my emails, and offered great information. Ultimately, the ease of talking to someone at the dealership and having information readily available was what made me buy from them. The actual buying experience was awesome. I had to preorder my car, but when it arrived the purchasing process was simple and very personable. Overall, I'm thrilled with the vehicle and dealership as a whole. More

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