Kwanza Washington
Kwanza Washington at Crown Buick GMC

Kwanza Washington | Page 35

Service Customer Relations

Crown Buick GMC

2121 Clearview Pkwy
Metairie, LA 70001

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4.7
391 Reviews

Dealership Experience

20 yrs, 6 mos

4.7

391 Reviews

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391 Reviews of Kwanza Washington

February 06, 2023

Dealership Rating
Employee Rating

Do not do business with Crown Buick. A course in ethics might help these people. More

by abadiemet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robin Gurtner , Michelle Iwanicki

Feb 06, 2023

Crown Buick GMC responded

If you can, would you mind letting us know the reason behind this review?

Feb 06, 2023

abadiemet responded

What you attempted to charge for a simple job was unconscionable. I will no longer do business with Crown for that reason alone. The fee charged by Crown for them to diagnose/confirm what I told them needed to be done was just an extra slap in the face.

February 04, 2023

Dealership Rating
Employee Rating

Great customer service. The coffee in the waiting area is the best! It was wonderful experience.... More

by J.TINGUEE87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner , Michelle Iwanicki

February 03, 2023

Dealership Rating
Employee Rating

Everything is one professionally and in a very timely fashion. Waiting area is comfortable with a great coffee maker. Friendly people. More

by CMIRE70005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner , Michelle Iwanicki, Kirk Groetsch

February 01, 2023

Dealership Rating
Employee Rating

Dropped my car off expecting it be there all day and got a call by lunch it was ready. The service team is amazing and always take care of me! Couldn't ask for better! More

by AMANDA.BARNES11214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Brown, Bradley Coco, Scott Sparks, Anthony Gisclair, Don "Duck" Hartman, Robin Gurtner , Michelle Iwanicki, Will Montgomery, Dwain Lefebre

January 22, 2023

Dealership Rating
Employee Rating

Everything was excellent and satisfactory I couldn't be any happier with my brand new ukon More

by JIMSAUTOBODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Bourg, Robin Gurtner , Michelle Iwanicki

January 20, 2023

Dealership Rating
Employee Rating

Always helpful and on schedule. The work performed has been maintenance related and was all completed correctly. More

by Bubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner , Michelle Iwanicki

January 16, 2023

Dealership Rating
Employee Rating

Everything was great as always. Service department is always courteous and professional. Vehicles get services in a timely manner More

by CMACK1388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner

January 10, 2023

Dealership Rating
Employee Rating

Excellent service and very courteous. So appreciated the loaner as we only have one car More

by CHARLESSANDYYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner , Michelle Iwanicki, Owner Groetsch& Tom(Tim?)

January 06, 2023

Dealership Rating
Employee Rating

I have the engine light come on and Crown Buick GMC in Metairie took my car and diagnosed the problem quickly and made the repair. The service was great More

by KCHEVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner , Michelle Iwanicki

January 05, 2023

Dealership Rating
Employee Rating

the best service department I've ever visit. they are friendly and helpful. I had no problems. More

by JACKIEPOCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Gurtner , Michelle Iwanicki

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