Dealership Experience
14 yrs
440 Reviews
Write a Review440 Reviews of Kyle Edson
June 03, 2020
GLE 350 Kyle Edson at RBM Alpharetta was amazingly patient with me and my wife and all of our questions. Made it a great experience! I highly recommend! Kyle Edson at RBM Alpharetta was amazingly patient with me and my wife and all of our questions. Made it a great experience! I highly recommend! More
Other Employees Tagged: Tom Ahern
May 30, 2020
Kyle Edson was very helpful and patient as I shopped for a new vehicle. He answered all my questions and continued to work with me until I found the perfect vehicle. I highly recommend Kyle and RBM of Alp a new vehicle. He answered all my questions and continued to work with me until I found the perfect vehicle. I highly recommend Kyle and RBM of Alpharetta for your next vehicle purchase. More
May 17, 2020
Kyle and Tom are great! My experience at RBM of Alpharetta was second-to-none. Even though I knew exactly what I wanted, Kyle Edson went above and beyond to make sure I had a My experience at RBM of Alpharetta was second-to-none. Even though I knew exactly what I wanted, Kyle Edson went above and beyond to make sure I had all of the information I needed to make a confident purchase of a CPO Mercedes. They gave me a fair value for my trade-in. Every staff member I encountered was friendly and helpful. Tom in finance was quick and pleasant. I have been to a lot of dealerships over the years and I can safely say that RBM of Alpharetta has the most authentic staff members of any of them. More
Other Employees Tagged: Tom Ahern
May 15, 2020
RBM Alpharetta delivers a VIP experience at every turn. I had a five star experience with RBM Alpharetta from the moment I scheduled a test drive, and the luxury service continues. Kyle Edson is the ideal M I had a five star experience with RBM Alpharetta from the moment I scheduled a test drive, and the luxury service continues. Kyle Edson is the ideal Mercedes expert with genuine insight, and he will go above and beyond to deliver luxury at every turn (no pun intended). Not only is he professional, but he's been an outstanding communicator in answering follow-up questions. I wish every shopping experience could be as seamless as it is at RBM Alpharetta! I'd strongly recommend them to anyone for a purchase you can feel great about. More
Other Employees Tagged: Tom Ahern, Elisabeth Sexton
March 09, 2020
Simply the best! What began as a casual Internet inquiry ended up being the most pleasant and enjoyable car purchase transaction I have had in several decades! Kyle What began as a casual Internet inquiry ended up being the most pleasant and enjoyable car purchase transaction I have had in several decades! Kyle Edson and his co-workers at the beautiful RBM of Alpharetta made the experience a breeze and have earned my business for a lifetime. Kyle was probably the most responsive and accessible salesperson with whom I have ever dealt. I consistently received near immediate responses to any inquiry. I became so comfortable that I sent a binding deposit to hold the car for me to purchase it sight unseen! When I arrived to close the deal, RBM's Finance Department had all of the paperwork ready and the closing was a breeze. Kyle and his team were real professionals. I highly recommend seeking out RBM of Alpharetta and asking for Kyle when you are in the market for a new or used Mercedes-Benz. More
Other Employees Tagged: Lisa Brennan, Very professional and courteous receptionists.
February 26, 2020
Exceptional Sales Service From the moment I reached out to inquire if two Mercedes were still available that I had seen on line through the entire purchase process was the best From the moment I reached out to inquire if two Mercedes were still available that I had seen on line through the entire purchase process was the best customer service I've ever received. Kyle Edson was my sales consultant and he gave me a five star treatment all the way. He responded to my early morning text messages, phone calls and in person meetings with kindness, knowledgeable and super attentive at all times. At no time did I feel rushed or like I was a bother. Exceptional service. The customer service doesn't stop after I leave the dealership either. Kyle will be staying in touch with me to ensure I continue to have a great experience with my new car. From Kyle I moved on to the finance department and met with Ed Ahern. That whole process was seamless with Ed. His long time experience with financing at Mercedes shone through. It was all completed in a timely and professional manner. From there I connected with Diane Evans, Product Concierge. Diane introduced me to my new car. She patiently and thoroughly went through every feature in the car. Her follow up email with instructions on how to program the garage opener feature was greatly appreciated. More
Other Employees Tagged: Tom Ahern, Diane Evans
February 24, 2020
Got in and Got out with Car Hate waiting and buying cars. Got in and Kyle Edson showed me the two cars I was interested in quickly and put together papers on both. Gave me a Hate waiting and buying cars. Got in and Kyle Edson showed me the two cars I was interested in quickly and put together papers on both. Gave me a fair trade on my C350 and pushed it thru finance in record time. Tutorial on the new E300 with Diane Evans and I was out of these...... Really appreciate it Kyle! Not bad for juggling 3 customers at a time.... More
Other Employees Tagged: Diane Evans
February 24, 2020
Kyle Edson was extremely professional, open , honest, and respectful of our time. He spent a morning with us in the rain while covering for another associate that could not be there. Great guy. respectful of our time. He spent a morning with us in the rain while covering for another associate that could not be there. Great guy. More
February 20, 2020
I had a great experience today at RBM of Alpharetta - I worked with a gentleman named Kyle Edson and he made buying my C63 quick and easy. They were busier than usual for a Wednesday and he worked diligent worked with a gentleman named Kyle Edson and he made buying my C63 quick and easy. They were busier than usual for a Wednesday and he worked diligently to make sure I was out of there as quick as possible and with the best price possible. Lisa was quick with paperwork and I was in and out of the finance office within 10 minutes. I recommend them to anyone looking for a Mercedes! More
Other Employees Tagged: Lisa Brennan

