Kyle Garvey

I just bought a 2025 Santa Cruz. Product & Leasing Specialist Derek Belden was great. Very knowledgeable and answered all of our questions. No pressure, easy to work with from start Product & Leasing Specialist Derek Belden was great. Very knowledgeable and answered all of our questions. No pressure, easy to work with from start to finish, and very organized. Don Carlino the finance manager was excellent and helped us get the rust and paint protections I wanted at a good price. Everyone was very friendly. Overall, very happy I went to Garvey Hyundai. More

Report | Print

As the dealership gets passed down to the next generation it continues to preform with excellence. Showing great leadership, thank you Kyle. Derek has now sold me two vehicles with his honest approach, and p it continues to preform with excellence. Showing great leadership, thank you Kyle. Derek has now sold me two vehicles with his honest approach, and product knowledge. His expertise was a pleasure to work with. The dealership and salesman will be highly recommended. Don was direct to the point. Looking forward to working with the service department. More

Report | Print

8 minutes ago New Avoid This Dealership if You Value Fair Treatment I had a profoundly disappointing experience purchasing a Hyundai Santa Cruz 2025 SEL at this dealership. ### Price Negotiation Fair Treatment I had a profoundly disappointing experience purchasing a Hyundai Santa Cruz 2025 SEL at this dealership. ### Price Negotiation The negotiation process was somewhat better than other dealerships. I found the same car on CARGURUS in Massachusetts for $30,287 and managed to get the salesperson to match this price after some back and forth. Initially, they offered a financing rate of 6.99%, but after pressing for the 2.99% offer, they finally agreed to $33,500 (tax and title included) at 2.99% APR. **ProTip:** Use apps like CARGURUS and ROADMAG to find competitive prices and insist that the dealership match them. ### Additional Costs After finalizing the sale price and payment terms, the Finance Manager (Don) aggressively pushed unnecessary extras like the Environmental Package. Initially priced at $1,800, he pressured me until I reluctantly agreed to $500 after negotiating with the owner (Kyle). **ProTip:** If you really want the Environmental Package, you can haggle it down to $500 from $1,800. ### Discriminatory Treatment My friend and I experienced blatant discrimination. When my friend, who is of African descent, fell in their unsalted parking lot, the dealership hesitated to call an ambulance and showed no compassion. The owner even yelled at us to leave, treating us with shocking rudeness and dismissiveness. I only wonder if we had a different skin tone we would be treated differently. ProTip: If you are a colored person avoid this dealership. Car Pickup Issues When picking up the car, it had an undisclosed scratch and dent. The owner suggested painting over it, which is unacceptable for a brand-new car. Due to this dishonesty, I canceled the deal. The dealership knew about the dent and did not disclose it. ProTip: If you are looking for an honest dealership avoid this place More

Report | Print

I am writing to express our gratitude and satisfaction with the purchase of our 2024 Hyundai Ioniq 5 Limited from Garvey Hyundai on June 19, 2024. The exceptional service provided by your team of Heather with the purchase of our 2024 Hyundai Ioniq 5 Limited from Garvey Hyundai on June 19, 2024. The exceptional service provided by your team of Heather Taft, Shane Murray, and Don Carlino, made our experience remarkable. From the moment we walked in the door, Heather made us feel welcomed and valued. Her fun, engaging personality instantly put us at ease. Heather's honest and transparent approach was refreshing. She took time to understand our needs and patiently answered a hundred questions (nervous first time ev car buyers). Her deep knowledge of the Ionic's tech was impressive and made us confident in our decision to purchase. Our takeaways: The Ioniq 5 LTD is a masterpiece of modern automotive engineering! Its technology, sleek design, and performance far exceeded our expectations! The electric range is impressive, and the rapid charging capabilities are a game-changer. The interior is luxurious and spacious, the infotainment system, intuitive. We were particularly impressed with the advanced driver-assistance features, which provide smooth, stress-free driving. We were not ready to finalize a deal as we were considering other options (Audi, Subaru and KIA) but Heather made the process seamless and enjoyable. Her ability to build a connection with us was remarkable, and it felt like we were working with a trusted friend rather than a salesperson. Her dedication to ensuring our satisfaction was evident in every interaction, and she went above and beyond to make sure we were comfortable and informed throughout the entire process. We also want to extend our appreciation to Shane Murray for his negotiation and professionalism. Shane approached us with respect and integrity, ensuring that both parties felt satisfied with the final agreement. His ability to balance our needs with your dealership's terms was commendable, and we felt confident we were getting the best deal possible... In addition, Don Carlino in Finance was a pleasure to work with. We have never leased a car before and he made the process clear and understandable. We have only had our Ioniq 5 Limited for one day, but we are already in love with it. The car has garnered rave reviews from friends and family members who have taken it for a spin. We are excited to share our positive experience with others and will be sending referrals Heather's way very soon. In conclusion, our experience at Garvey Hyundai has been exceptional, thanks to the outstanding service provided by Heather Taft, Shane Murray, and Don Carlino. More

Report | Print

I just want to say Sam and the team went above and beyond to get me in my new 2024 cruz!! I can not thank you all!! I highly recommend Sam to get me in my new 2024 cruz!! I can not thank you all!! I highly recommend Sam More

Report | Print

I was unexpectedly left in a position I wasn’t ready for, leaving me with no choice but to go for a new vehicle. Garvey Hyundai wasn’t my first choice but it was my last! Leaving with the feeling of comfort leaving me with no choice but to go for a new vehicle. Garvey Hyundai wasn’t my first choice but it was my last! Leaving with the feeling of comfort and satisfaction to the fullest😍. My sales representative Samara Petty took care of everything and made life easy. She was very kind through and through. I am Very pleased with everything, thanks so much! More

Report | Print

My experience with Garvey Hyundai from beginning to end went swimmingly.Beginning with Kyle Garvey, to salesperson Sam Petty, to delivery truck driver Rob Petty. All were professional, responsive, knowledg went swimmingly.Beginning with Kyle Garvey, to salesperson Sam Petty, to delivery truck driver Rob Petty. All were professional, responsive, knowledgeable and the entire process was seamless. I would highly recommend a visit to this dealership More

Report | Print

Destiny was great to work with! She is very passionate about her customers. Destiny was respectful, and answered every question honestly the entire time while purchasing my vehicle. She is very passionate about her customers. Destiny was respectful, and answered every question honestly the entire time while purchasing my vehicle. She is the best sales rep I have ever dealt with. Garvey Hyundai should be honored to have her as an employee. More

Report | Print

We came to Garvey Hyundai for test drive a Palisades and Pre owned Telluride. We met Jeremy and he walked us through both cars throughly , answering each and every question. He exemplified professionalis Pre owned Telluride. We met Jeremy and he walked us through both cars throughly , answering each and every question. He exemplified professionalism by not being pushy and really making us think about a decision before we decided. We walked in looking to test a car, to purchase in the fall and we walked out that afternoon, purchasing a new beautiful Palisades. We would 100% recommend Jeremy and the Garvey team for the smooth transition of buying, financing, and receiving a luxurious car in a relatively short period of time. We will not only recommend Garvey, thru Jeremy but we will return for future vehicles! Thanks Garvey! More

Report | Print

Unhelpful, No loaner cars. No parts, not friendly to customers, awful, not one smiling face No parts, not friendly to customers, awful, not one smiling face More

Report | Print