Lauren McDermott

Lauren helped us lease a Venue about 3 years ago. She was such a help that I wanted her to help us again in the purchase of a Tucson. I can’t say enough good things about our experience with Lauren She was such a help that I wanted her to help us again in the purchase of a Tucson. I can’t say enough good things about our experience with Lauren and Garvey Hyundai. Lauren set up our phones and the Hyundai app, which was such a help and reduced our anxiety in setting them up by ourselves. We would definitely go back to Garvey Hyundai in the future. More

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Lauren McDermott gave us great customer service, explaining everything and exuding confidence in Hyundai and also getting us the car we wanted—the Tucson hybrid. We rode to Vermont today and got 43 explaining everything and exuding confidence in Hyundai and also getting us the car we wanted—the Tucson hybrid. We rode to Vermont today and got 43 miles to the gallon, easy to drive, car handled well, love the charcoal grey color and comfort, the moon/sun roof sitting in the back was so clear and good visibility, very spacious and meets all our requirements, all safety features worked good. I give Lauren 6 stars for professionalism and no pressure. Don, the finance guy, was professional too, amazing after 35 years. More

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8 minutes ago New Avoid This Dealership if You Value Fair Treatment I had a profoundly disappointing experience purchasing a Hyundai Santa Cruz 2025 SEL at this dealership. ### Price Negotiation Fair Treatment I had a profoundly disappointing experience purchasing a Hyundai Santa Cruz 2025 SEL at this dealership. ### Price Negotiation The negotiation process was somewhat better than other dealerships. I found the same car on CARGURUS in Massachusetts for $30,287 and managed to get the salesperson to match this price after some back and forth. Initially, they offered a financing rate of 6.99%, but after pressing for the 2.99% offer, they finally agreed to $33,500 (tax and title included) at 2.99% APR. **ProTip:** Use apps like CARGURUS and ROADMAG to find competitive prices and insist that the dealership match them. ### Additional Costs After finalizing the sale price and payment terms, the Finance Manager (Don) aggressively pushed unnecessary extras like the Environmental Package. Initially priced at $1,800, he pressured me until I reluctantly agreed to $500 after negotiating with the owner (Kyle). **ProTip:** If you really want the Environmental Package, you can haggle it down to $500 from $1,800. ### Discriminatory Treatment My friend and I experienced blatant discrimination. When my friend, who is of African descent, fell in their unsalted parking lot, the dealership hesitated to call an ambulance and showed no compassion. The owner even yelled at us to leave, treating us with shocking rudeness and dismissiveness. I only wonder if we had a different skin tone we would be treated differently. ProTip: If you are a colored person avoid this dealership. Car Pickup Issues When picking up the car, it had an undisclosed scratch and dent. The owner suggested painting over it, which is unacceptable for a brand-new car. Due to this dishonesty, I canceled the deal. The dealership knew about the dent and did not disclose it. ProTip: If you are looking for an honest dealership avoid this place More

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Patrick was amazing and helped us through to get into a new vehicle fast and easy! new vehicle fast and easy! More

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Just leased our second Hyundai from Lauren McDermott at Garvey Hyundai and cannot praise her and this dealership enough. Fair prices and excellent sales and service from start to finish. Will buy our fut Garvey Hyundai and cannot praise her and this dealership enough. Fair prices and excellent sales and service from start to finish. Will buy our future cars from them ! More

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Lauren McDermott made this the most pleasureable buying experience yet with Garvey Hyundai, She was able to turn the whole deal over in less than 24 hours and got us a great price. We will be back experience yet with Garvey Hyundai, She was able to turn the whole deal over in less than 24 hours and got us a great price. We will be back More

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It's the best place to buy a car customer services was excellent thank you excellent thank you More

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Lauren McDermott went above and beyond for me, trying to find a new Ioniq was insane but everything went so smooth i'll have to make the trip again when i need a new vehicle, Hyundai's have come a LONG way, find a new Ioniq was insane but everything went so smooth i'll have to make the trip again when i need a new vehicle, Hyundai's have come a LONG way, this thing is amazing! More

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Turned a Bad day into a great one, Lauren is awesome! listened to everything i said and got me into the perfect car. Would recommend! listened to everything i said and got me into the perfect car. Would recommend! More

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Love my Kona! Thank you, Lauren McDermott, for assisting me in selecting the perfect car for me. Garvey is tops in sales and service. This is the fourth car I h Thank you, Lauren McDermott, for assisting me in selecting the perfect car for me. Garvey is tops in sales and service. This is the fourth car I have purchased from Garvey! More

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