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Kyle Kennedy
151 Reviews
151 Reviews
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151 Reviews of Kyle Kennedy
October 14, 2024
The service department never answer's the phone. Left numerous messages for the manager to call me since Kyle never returned my messages. I have been trying to reach someone from the time I brought Left numerous messages for the manager to call me since Kyle never returned my messages. I have been trying to reach someone from the time I brought my vehicle there almost 2 weeks ago. I've Expressed some concerns to Kyle over some things I'm noticing already tarnishing on my 1 yr old Yukon. Never got any response or answer's on anything I mentioned, all they said was bring it to us in 3 weeks and leave it with us for at least 4 days before we can even look at it. This was the same spiel they've been saying to me for over a year now. It's very disappointing and discouraging when you can't get someone to even look at your new vehicle when you have a concern about it, much less get your advisor or their manager to return your call. Who has time to wait 3 weeks to bring a brand new vehicle in for them to look at my concerns, just to tell me if it's under warranty. I finally got a hold of a service advisor and she repeatedly asked me if I wanted to make an appointment. My answer was no, I want to speak to someone about the concerns on my vehicle, since I got my car back after the update it's been acting crazy. She said to me "I'm going to you ask you again, do you want to make an appointment?" I would love to make an appointment, but I can't go 4 days without a car. When I got my car back after the oild change and update. All they did was tell me what I owe them. No follow up on my concerns, no details on the vehicle and no communication about the condition of the vehicle. I don't understand why this service department treats their customer's this way, maybe it's just me. Hopefully they make it right and show the customer respect by return the numerous messages left. More
by SGINDY
Verified CustomerOther Employees Tagged: Robin Gurtner
October 08, 2024
Crown Buick GMC gives the best professional service for my GMC Sierra thanks for your service my GMC Sierra thanks for your service More
by TMICELLEMARSHALL
Other Employees Tagged: Kwanza Washington, Kaitlin Dauzat , Gary Gueldner
September 28, 2024
Always do a good job in a short amount of time. Have been doing business with them for 30 years. Have been doing business with them for 30 years. More
by CMIRE70005
Other Employees Tagged: Kirk Groestch
September 26, 2024
Service department is very helpful explaining their recommended maintenance and getting your approval for the work. recommended maintenance and getting your approval for the work. More
by MLINDOW_2000
Other Employees Tagged: Kwanza Washington, Robin Gurtner, Danette Pizzolato
September 25, 2024
Great service even after the sale! ! You can drop off or wait. I dropped my vehicle off for an oil change and tire rotation, I was called an hour later to pick up. Prices are affordab ! You can drop off or wait. I dropped my vehicle off for an oil change and tire rotation, I was called an hour later to pick up. Prices are affordable too!! People here are very nice and treat you like family! More
by SHARRONDORE1
Other Employees Tagged: Bradley Coco, Dwain Lefebre
September 22, 2024
My Acadia was returned with greasy fingerprints on the tan leather seats and glove box. The report said that my rear wiper needed changing but I was never notified and the wiper was never changed. The c tan leather seats and glove box. The report said that my rear wiper needed changing but I was never notified and the wiper was never changed. The customer waiting room is not as nice as the Mercedes Benz waiting room across the street. More
by GERONIMO
Other Employees Tagged: Danette Pizzolato
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