Kyle Kennedy | Page 3

I arrived at my scheduled time. The person helping me was on the phone and never acknowledged me. I asked him his name to confirm I was at the correct desk and he did. I put my key The person helping me was on the phone and never acknowledged me. I asked him his name to confirm I was at the correct desk and he did. I put my key on his desk initially but realized I could pull up more because it was not as congested. I told him what I was doing (he was still on the phone but acknowledged). After doing so, I went to the waiting area ( he was still on the phone). I was watching and after a few minutes he got off the phone and left. I went back in and asked the lady at the desk next to his where he went and she said he left to go to a doctor’s appointment( she was the person to assist me). I work in customer service and this is not acceptable nor is it professional. I gave two stars because I’ve not had an issue with my car but the intake of getting service for my vehicle was poor. And, the time before this , I also did not appreciate him when I got my vehicle serviced. More

by proudeze Verified Customer Verified Customer

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Quick and efficient service! Team was professional. contacted me and kept me informed of where we were in the process. Team was professional. contacted me and kept me informed of where we were in the process. More

by PAULAMPOLITO Verified Customer Verified Customer

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Everything was great. Top notch service. Everyone is the service department is great. 10 out of 10 Top notch service. Everyone is the service department is great. 10 out of 10 More

by CMACK1388 Verified Customer Verified Customer

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Excellent service was given by every person. I had a loaner car waiting for me, which was great. I had a loaner car waiting for me, which was great. More

by russzmd Verified Customer Verified Customer

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As usual my experience with your staff was great. They were busy but managed to take care of my vehicle in a timely manner. My overall experience with your staff was great!! They were busy but managed to take care of my vehicle in a timely manner. My overall experience with your staff was great!! More

by Tommy Verified Customer Verified Customer

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The staff was friendly, professional and attentive ti my concerns. I would recommend this establishment to any Buick or GMC owner. concerns. I would recommend this establishment to any Buick or GMC owner. More

by VACLEGGE2 Verified Customer Verified Customer

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They took me right away. Found I had a nail in one tire, took care of it as well. The waiting room was clean and offered drinks and muffins. Found I had a nail in one tire, took care of it as well. The waiting room was clean and offered drinks and muffins. More

by gingerdenis Verified Customer Verified Customer

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much trouble ordering parts because of a second Crown Buick GMC in FL. This leads to confusion, especially for a first time customer Buick GMC in FL. This leads to confusion, especially for a first time customer More

by simmonsn716 Verified Customer Verified Customer

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It was very clean with good coffee and the service people were attentive and fixed my issue . were attentive and fixed my issue . More

by gmartin738 Verified Customer Verified Customer

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Great customer service. Everyone is always so nice and helpful.. oil change & tire rotation service we done within an hour. Everyone is always so nice and helpful.. oil change & tire rotation service we done within an hour. More

by williserica33 Verified Customer Verified Customer

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