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Kyle Kissling
Refer Me
219 Reviews
Raised in Swanton, OH, Kyle has been at Yark Automotive since 2015. In his role at Yark, he enjoys being able to meet and interact with new people every day. In his free time, he enjoys sports and spending time with his wife and children. When it comes to cars, Kyle loves the BMW M4.
Read moreDealership Experience
9 yrs, 7 mos
Industry Experience
9 yrs, 7 mos
219 Reviews of Kyle Kissling
January 10, 2019
Great Service Great service, vehicle was completed when we were quoted at the time we dropped our BMW off. Kyle kept us updated while the repairs were going on. Great service, vehicle was completed when we were quoted at the time we dropped our BMW off. Kyle kept us updated while the repairs were going on. More
by 2000 BMW 740il
Helpful 
November 28, 2018
Customer service was great, quality of mechanical was not. Dropped my car off for recalls. I received a call informing me of other repairs that were supposedly needed but asked for an estimate so I could revie Dropped my car off for recalls. I received a call informing me of other repairs that were supposedly needed but asked for an estimate so I could review later. Received a call roughly 40 minutes before they closed that my car was ready to be picked up, so I headed right over. When I got in my car, the service engine soon light was on, it was never on prior to dropping it off. I figured maybe it just needed a moment to reset and with them closing, I just left. The drive home was horrible! My engine was bouncing, it was revving all over the place and driving like it never had before since there were NOT problems I had prior. I called my husband in tears and luckily made it home for him to look at. Luckily, he is a mechanic so it took him no time to realize that my mass air flow sensor had been left completely out of place. This is a huge oversight! He was able to fix it and reset the service engine light, but the fact that he even had too do this is what waa concerning. Again, my customer service level was great, but the quality of work was not so much, so I'm indifferent as to if I would ever recommend anyone here. More
by KAM
November 26, 2018
Still no action Left you a review on 11-5-18 which you responded to on that same day and I responded to your reply on 11-6-18 and have never received a response in re Left you a review on 11-5-18 which you responded to on that same day and I responded to your reply on 11-6-18 and have never received a response in return nor has there been any action taken to fix the car. The car clearly had the transmission grinding issue when it was put on the lot, advertised and sold to an 18 year old High School student. It now makes sense as to why you accepted my offer for the car even though it was a good but under what book value was that I had researched when negotiating the deal for my Daughter, you knew and just wanted to unload the car on someone so that they would have to deal with fixing the issue rather than doing the right thing and fixing it! There is no way that the car did not have the issue when it was sold to us because the very first time we got up to speed, which can not be achieved unless you are on the 4 lane highway, and was able to shift from 4th to 5th it made the grinding sound! Your response of offering to fix it under the 50/50 warranty is insulting and shameful at best because you know it should have been fixed 100% by you but your slimy rip-off tactics have left a 18 year old high school senior that only works part time faced with potentially having to fix the problems because you refuse to. Had an issue popped up after we had made the 4.5 hour trip back to PA and had some miles on the car then I would be happy to accept the offer of the 50/50 repair but it did not appear after a several hour drive home to PA but rather appeared as soon as the car was taken up to enough speed that you needed to shift from 4th th 5th. It is as if you do not understand english or the fact that "The grinding issue was wrong with the car when it was sold to us"! Please explain to me and anyone that reads this review or is unfortunate enough to buy from your dealership why this repair should be paid for at all by myself or my 18 year old daughter when it was sold to us with this transmission grinding issue? More
by Bill wills
Other Employees Tagged: Keith Wallace, John Iseler, Mason Bryan, Scott Moewe , Dave Emerine, Tyler Mallett, Bill Yark, DJ Yark
November 20, 2018
Electronics They worked on my electronics. Found a problem. Called to explain it. Then fixed it. Covered by warranty. Simple and efficient, yet very straight They worked on my electronics. Found a problem. Called to explain it. Then fixed it. Covered by warranty. Simple and efficient, yet very straight forward. More
by Reggie
Other Employees Tagged: Steve Kizewic , Tyler Mallett, Luke
October 05, 2018
My BMY recall experience I chose to take our 328 to BMW of Toledo after receiving a recall, not only did they repair the current issue they also fixed two more recalls that I I chose to take our 328 to BMW of Toledo after receiving a recall, not only did they repair the current issue they also fixed two more recalls that I didn’t know about. BMW of Toledo also did a thorough check of my vehicle letting me know of a few issues that needed my attention and even washed my Beamer. I highly recommend this particular dealership over any other in my area. More
by Nathan
Other Employees Tagged: Keith Wallace, John Iseler , Dave Emerine
September 13, 2018
Airbag Recall Great service department and work completed 30 minutes faster than estimated. Highly recommend for your service needs and a very good selection of new Great service department and work completed 30 minutes faster than estimated. Highly recommend for your service needs and a very good selection of new and low mileage used vehicles on the lot. More
by William-312
August 22, 2018
Another great visit Shout out to the great group in the service lane: John, Dave and Kyle always make you feel like family. Always a pleasant experience! Thanks! Shout out to the great group in the service lane: John, Dave and Kyle always make you feel like family. Always a pleasant experience! Thanks! More
by BMW Guy
Other Employees Tagged: John Iseler , Dave Emerine
August 21, 2018
Flat tire I called at 4:30 to service about a flat tire on my BMW run flat tires. They had me drive right over and a service specialist stayed over his shift to I called at 4:30 to service about a flat tire on my BMW run flat tires. They had me drive right over and a service specialist stayed over his shift to put my new tire on (which was thankfully in stock). They were professional and exceeded my expectations by taking care of me the same day! More
by ddeppe
May 11, 2018
Fix my convertible roof Solved issue. Took car to service and the roof was not working and the dealership diagnosed, solved, fixed, bundles everything and fixed the problem u Solved issue. Took car to service and the roof was not working and the dealership diagnosed, solved, fixed, bundles everything and fixed the problem under the warranty. More
by Reggie
Other Employees Tagged: Steve Kizewic , Ben Marx
