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Kyle Murphy
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Kyle Murphy | Page 2
Client Advisor
BMW of West Chester (formerly Otto's BMW)
1275 Wilmington Pike
West Chester, PA 19382
54 Reviews
54 Reviews
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54 Reviews of Kyle Murphy
November 17, 2023
From the initial greeting all the way to signing on the dotted line- Kyle was 5 stars! He did everything he could to provide a white glove experience for me as a buyer. Thank you for rolling out the red ca dotted line- Kyle was 5 stars! He did everything he could to provide a white glove experience for me as a buyer. Thank you for rolling out the red carpet, Kyle! Kyle provides outstanding customer service. He is brilliant when it comes to his product knowledge, and he holds a very genuine personality. If any of those 3 qualities are what you’re looking for in a sales agent- Please look no further! Ask for Kyle! More
by B. Tierney
Other Employees Tagged: John Keenan
Helpful 
November 04, 2023
Really excellent experience, Kyle never made us felt pressured to make a decision, excellent knowledge of the cars, process and communication was always timely. Thank you, we love our new car! pressured to make a decision, excellent knowledge of the cars, process and communication was always timely. Thank you, we love our new car! More
by Danielle.barone
Verified CustomerOther Employees Tagged: Kevin Mahoney, John Keenan
October 31, 2023
Kyle Murphy was outstanding from beginning to end! Kyle made the experience smooth and easy. So happy he took the call the day I called. He did everything right from the start! He is one the reason I Kyle made the experience smooth and easy. So happy he took the call the day I called. He did everything right from the start! He is one the reason I decided to shift gears from Audi to BMW. He was not an obnoxious sales guy. Always greeted us with a smile and always responded to any emails the same day. Truly one of the best experiences I have had purchasing a new car. The entire dealership is great from the time you walk through the front door with that great reception desk. Great smiles welcome you and you know this is where your next car is coming from. Thanks again to Kyle for your outstanding salesmanship and the entire BMW of West Chester team. More
by pshields824
Other Employees Tagged: Lauren Pierce/ Snyder
October 17, 2023
Kyle was great to work with. Low pressure and eager to ensure all of our requests were considered. Great follow up checking in to make sure we were happy with our purchase. Low pressure and eager to ensure all of our requests were considered. Great follow up checking in to make sure we were happy with our purchase. More
by dcaccese2
October 13, 2023
The staff was super friendly and efficient. They took the time to answer all of my questions and make sure I was comfortable. They worked with me on my lease trade-in. Best of all, I was in and They took the time to answer all of my questions and make sure I was comfortable. They worked with me on my lease trade-in. Best of all, I was in and out with my new car in no time. More
by fellm100
Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Noel Montesano
September 20, 2023
No significant complaints about the dealer; however, recently there is less to differentiate it from the average BMW or other premium brand dealer. The service department continues to operate at a high recently there is less to differentiate it from the average BMW or other premium brand dealer. The service department continues to operate at a high level with a very professional team. On the other hand, the level of effort and personalization from the sales department has fallen off notably. Good dealer but not as excellent as it used to be. More
by jamesrbrown
Other Employees Tagged: Melissa Gibson, Bill Cosenza , Brian DiPaolo
September 18, 2023
Kyle did a great job helping us chose our 2024 BMW iX and then keeping us informed through the shipping process. At the delivery he explained the vehicle functions fully and offered to help us if we had any then keeping us informed through the shipping process. At the delivery he explained the vehicle functions fully and offered to help us if we had any questions after we took delivery. More
by cc
Other Employees Tagged: Noel Montesano
September 17, 2023
Working with Kyle was an enjoyable experience from the test drive to vehicle delivery.Kyle is a good communicator and we really appreciated all his time with us as we learned all about the iX features. test drive to vehicle delivery.Kyle is a good communicator and we really appreciated all his time with us as we learned all about the iX features. More
by Chaneyjanet65
Other Employees Tagged: Noel Montesano
September 11, 2023
Your friendly and caring approach made the process very easy for me. Very respectful and understanding of my needs. easy for me. Very respectful and understanding of my needs. More
by latinbody72
Other Employees Tagged: Nick Capparelli , Reynaldo Rodriguez
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