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Kyle Peixoto
99 Reviews
99 Reviews
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99 Reviews of Kyle Peixoto
August 20, 2018
Reliable and outstanding Great group to work with to keep my Subaru on the road. Very accommodating to my erratic schedule. Outstanding work and competent people. Thank you Great group to work with to keep my Subaru on the road. Very accommodating to my erratic schedule. Outstanding work and competent people. Thank you all! More
by ERICNICE
Verified Customer
August 17, 2018
Good experience The staff was very professional and nice. My car problem was diagnosed promptly and serviced in in a timely manner. It was an excellent experience. The staff was very professional and nice. My car problem was diagnosed promptly and serviced in in a timely manner. It was an excellent experience. More
by CAHALLJR
August 10, 2018
service time While the service was good, the waiting was not. The hour-long service ran over 2 hours. I was given a monetary credit for my time, but it did not eas While the service was good, the waiting was not. The hour-long service ran over 2 hours. I was given a monetary credit for my time, but it did not ease the pain of hanging out in the waiting room. More
by NEKKENNEDY
August 09, 2018
Oil change I booked my apt online and received a confirmation email. I drove more than 70 miles for an appointment that they didn't have for me. I also had a cou I booked my apt online and received a confirmation email. I drove more than 70 miles for an appointment that they didn't have for me. I also had a coupon from the online reservation. No record of anything. So I had to explain everything that I typed in the online reservation such as an oil change, problems with my windows, and a strange sound when turning left. Anyway, I was told that the coupon was only good for the oil change and not labor and actually is was only going to save me a few dollars. I as also told that my 2017 car needed a "few other things done" such as a air filter .... Even though I was not at the recomended mileage for my car...even when no one looked at it at this point yet and I drive less than 5 miles per day. I felt that I was talked down to as a woman because I am not as savy about cars as the employee is. The employee seemed annoyed that I didn't know where the sound was coming from and I wasn't sure if I it made the sound when I turned the wheel parked. I was actually laughed at when he heard how far I drove and all of the traffic I was in along the way. Anyway my $50 oil change cost me my than $160 which was more than I was quoted for the must haves including washing my car wich was not an option to opt out of. After the service my car still makes the same sound even when I drove off the lot... Called the next day and they said that they would get back to me after they spoke with the mechanic... Never happened. Also I was told at a previous appointment that I would have to leave my car there for a few days to fix my windows of my new car... Now I am told that they sprayed air in the tracks. Problem still exists. The worst part is when I arrived back home I had a coupon from Stateline for $$$$$ off the same servicea that I just received that same day. I was told over the phone and in person that "I don't know of any coupons or discounts" you must be thinking of another place. " In summary, I was forced to get services that I didn't need, waited longer for an appointment that I booked online but "didn't make it on our computers", was overcharged, drive more than 1 hour and 45 min each way and still have the same problems with my 2017 Outback and my car was dirtier than I left. More
by Mycar
Other Employees Tagged: Have no idea who I spoke with over the phone
July 28, 2018
Ignored at the counter Arrived for appt., 2 guys are both on their computers, one said hold on a sec am just finishing something, and he continued to type and shuffle papers Arrived for appt., 2 guys are both on their computers, one said hold on a sec am just finishing something, and he continued to type and shuffle papers and I waited and he typed and I waited and the other guy was on his computer and this went on and on for an embarrassing amount of time. I FINALLY was helped, another person came in and was immediately serviced by the other fellow on the computer. I felt like dirt and will never be bringing my car back there. More
by KATEFSPARROW
July 25, 2018
Although everyone is very nice, I was very disappointed that I was very disappointed that after only 22,000 miles I already need new tires and new windshield wipers. Also, not really a big deal but they forgot I was very disappointed that after only 22,000 miles I already need new tires and new windshield wipers. Also, not really a big deal but they forgot to clean my car. More
by SSILVIA0
July 22, 2018
Tire issue My low tire light came on and I stopped at the dealership after 3:30 pm on a Friday. The issue was diagnosed and rectified very quickly and profession My low tire light came on and I stopped at the dealership after 3:30 pm on a Friday. The issue was diagnosed and rectified very quickly and professionally. I will continue to have my car serviced at this dealership. Stewart Horvitz More
by STEW.HORVITZ
July 20, 2018
Tire Repair State line Subaru always takes excellent care of my car when I take it there. I have never had a problem with any of the work they have done for me. State line Subaru always takes excellent care of my car when I take it there. I have never had a problem with any of the work they have done for me. More
by JKUTZ21
July 18, 2018
Dealership service proceeded premier customer service. Outstanding customer service from explaining the type of service to be provided to the timely completion of service. Service personnel were both court Outstanding customer service from explaining the type of service to be provided to the timely completion of service. Service personnel were both courteous and professional. More
by HARBOR4327
Other Employees Tagged: Don Bowman, Nancy Manchester, Brian Cadima , Wayne Rodrigues
