Kyle Praiswater | Page 54

Ferguson Kia helped us with a Telluride order for exactly the options that we wanted. Our local dealership wanted to charge a $5,000 premium to order the vehicle for us, which Ferguson did not. Kyle handle the options that we wanted. Our local dealership wanted to charge a $5,000 premium to order the vehicle for us, which Ferguson did not. Kyle handled the order quickly - I think it took all of 10 minutes. He kept us up-to-date on the progress of our order until it arrived. More

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Kyle made our vehicle purchase easy and hassle free. There were no surprises and upon delivery of our vehicle, pick up was made simple and we were given a through walkthrough of our new vehicle. There were no surprises and upon delivery of our vehicle, pick up was made simple and we were given a through walkthrough of our new vehicle. More

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Super experience with Kyle! 17degrees out and spitting snow but that didn't stop him or us buying a vehicle from him! No pressure. No hassle. No attitude. Very POSITIVE and respectful. I encourage you to snow but that didn't stop him or us buying a vehicle from him! No pressure. No hassle. No attitude. Very POSITIVE and respectful. I encourage you to ask for Kyle Praiswater if you are wanting to buy used or new! Tell him Robin and Don sent you! More

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Kyle did his best to help me get the best deal, which made me stay with Ferguson to the end. He was consistent and considerate. He was firm on the company’s principles and values. He assured me about the made me stay with Ferguson to the end. He was consistent and considerate. He was firm on the company’s principles and values. He assured me about the available post-purchase services. One minor downside was that his response to my email was not prompt. If it was because he didn’t have the immediate answer, he could have addressed it right away, instead of waiting until I reminded him of the email. My overall experience was very positive and pleasant. P.S. I have a suggestion about the kindness of the staff. I noticed that almost no staff who passed by me in the open space when I was waiting for him on different occasions didn’t say hi to me or smile at me as customer, even though I was not his or her immediate customer(except one of the sales managers who commented on my hat). Another negative experience was that when I entered the showroom for the appointment with Kyle, nobody came to me to say hello or guide me to the right person I am looking for. I had to go to the office room and grab someone to ask about the whereabout of Kyle. It was a strange experience because I was the only customer in the showroom for a while (It was an icy morning). Staff’s proactive outreach to the non-immediate customers would be appreciated a lot. I hope not the indifference is the company’s established culture. More

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in many cases dealers seem to appear to be equivalent to anyone trying to just make a sale. a salesman in general. salesman is not a good word to describe these people. being finance , secretarial, and pers anyone trying to just make a sale. a salesman in general. salesman is not a good word to describe these people. being finance , secretarial, and person of expert sales. they are awesome. trying to make more than the inevitable happen, and I couldn't appreciate their hard work and effort any more than I already do. .... to everyone I know that is in the buying market their name will appear. thank you all so very much Kasie Gallagher ps Christyn Gill was also a huge expert in our sales decision. didn't see her name on the list.... More

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We were able to set up an appointment online easily. All the staff were helpful, courteous and knowledgeable. Kyle Praiswater was there for us every step of the way, even sending a video of the vehicle the the staff were helpful, courteous and knowledgeable. Kyle Praiswater was there for us every step of the way, even sending a video of the vehicle the night before and answering all or questions. Anything we needed to feel comfortable buying a vehicle was provided (car fax, etc.) They have no problem re-working the paperwork again and again until you, the customer, are satisfied. More

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Sales person was very nice and knowledgeable in the questions that I asked about the vehicle. He was patient and understanding to my needs and really appreciated it. questions that I asked about the vehicle. He was patient and understanding to my needs and really appreciated it. More

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Kyle was very professional and informational. Have already recommended Kyle and Ferguson to friends as Kyle made the process very easy and painless. Somewhat disappointed in car prep. Trim and elec already recommended Kyle and Ferguson to friends as Kyle made the process very easy and painless. Somewhat disappointed in car prep. Trim and electronics were covered with protective film that should have been removed. Overall - very pleased. More

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Kyle was the best ever. So kind, considerate, answered all my questions, even came in on his day off to make my car buying experience the best! I've bought 15 cars and he made the process even easier. Tha all my questions, even came in on his day off to make my car buying experience the best! I've bought 15 cars and he made the process even easier. Thanks Kyle!! More

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Our sales person Kyle was great. Between him and CJ they took good care of us and we are happy with our new purchase a new Kia Stinger took good care of us and we are happy with our new purchase a new Kia Stinger More

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