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Kyle Pullen
Kyle Pullen at Secor Subaru
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Kyle Pullen | Page 12

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.8
145 Reviews

I have been a Service Advisor the past 5 years in the automotive and powersports industry. I have always been in the field of customer service before becoming a Service Advisor. I do honestly enjoy helping others. I am a sports enthusiast and enjoy coaching youth football. I am glad to have joined the Secor team.

Dealership Experience

1 yr, 10 mos

Industry Experience

7 yrs

Languages Spoken

English English

4.8

145 Reviews

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145 Reviews of Kyle Pullen

August 20, 2023

Dealership Rating
Employee Rating

This is where you go to get the care and service that your Subaru needs More

by Mystic Subaru driver
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

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Aug 22, 2023

Secor Subaru responded

Thank you for the 5-star rating! We're pleased that our team provided you with great customer service during your visit. We appreciate your support and see you next time at Secor Subaru! Safe travels!

August 18, 2023

Dealership Rating
Employee Rating

The service person was very friendly. The waiting area was clean and quiet.Overall a positive experience. More

by wbsasser
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Nutt

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Aug 21, 2023

Secor Subaru responded

We're glad to know you had a positive experience at Secor Subaru and appreciated our clean, quiet waiting area. Thanks for the review!

July 31, 2023

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Good service. Could not update map Had a an issue with am radio, but they said they couldn’t help More

by RCARR4
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Yes
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Aug 02, 2023

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

July 29, 2023

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Excellent experience and service overall, my Forester is getting on in mileage and years and as mechanicals continue to wear out, I’ll continue to bring it to Secor for service. Bringing a car to dealer is More

by GREGORYPIZZI
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Recommend Dealer
Yes

Other Employees Tagged: Anastacia Rebell

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Aug 01, 2023

Secor Subaru responded

Hey Gregory, thank you for the great review! We're happy that you've had an excellent experience with us at Secor Subaru. We're glad Anastasia and the team have been able to provide top-notch service for your Forester. We appreciate your support and see you again!

July 20, 2023

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Good communication, he kept me in the loop with process etc. happy with the service More

by COLIN20
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Yes
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Jul 21, 2023

Secor Subaru responded

Thank you for leaving us this five-star review at Secor Subaru. It was a pleasure assisting you. Enjoy your ride!

May 16, 2023

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Very helpful, friendly, professional, courteous and fair. Diagnosed engine issues on my Outback and repaired it perfectly. Provided a loaner vehicle to me. More

by HMUHSIN
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Recommend Dealer
Yes
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May 18, 2023

Secor Subaru responded

Thank you for trusting the Secor Subaru team with your Outback! We're so glad we could resolve your issues and hope you won't hesitate to reach out if we can be of service again in the future. Take care!

May 16, 2023

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Employee Rating

Great service, easy going, quick turnaround, and fast to schedule the day of. Only issue was my mirror was changed and the seat was left very far back. But thats really not a big deal More

by JLAPOINT95@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

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May 17, 2023

Secor Subaru responded

We're happy to hear you had a great experience with us at Secor Subaru! We appreciate your positive feedback about our quick service and ease of scheduling. We apologize for the issue with the mirror and seat, but we'll make sure to bring it to our team's attention to ensure we handle it better next time. Thank you for choosing us for your vehicle needs!

May 12, 2023

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Employee Rating

Kyle was my service rep -- he was very awesome ,, and Lionel the curtesy driver was extremely nice !!! More

by gjctoyota
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Recommend Dealer
Yes

Other Employees Tagged: Lionel (Curtesy Driver)

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May 16, 2023

Secor Subaru responded

Kyle, Lionel, and the team are so glad to make this a five-star experience for you! We look forward to seeing you again for your next appointment! Thank you! - Secor Subaru

May 11, 2023

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Employee Rating

Very professional and accommodating. A pleasure to work with. They were very patient in listening to my concerns about the vehicle before the service began. More

by BARBARAKAPLOWE
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Yes
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May 15, 2023

Secor Subaru responded

We're glad to hear that the team provided an accommodating experience for you, Barbara! We hope you continue to feel confident returning to Secor Subaru for your service needs! Thank you!

April 17, 2023

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Employee Rating

Courteous, good communication, delivered as promised, received my vehicle on time as scheduled and returned it freshly washed. More

by toddler-brisker0i
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Helpful
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Apr 19, 2023

Secor Subaru responded

Thank you for sharing your experience! We appreciate you trusting the Secor Subaru team with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future!

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