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Kyle Pullen
Kyle Pullen at Secor Subaru

Kyle Pullen | Page 4

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.9
182 Reviews

I have been a Service Advisor the past 5 years in the automotive and powersports industry. I have always been in the field of customer service before becoming a Service Advisor. I do honestly enjoy helping others. I am a sports enthusiast and enjoy coaching youth football. I am glad to have joined the Secor team.

Dealership Experience

3 yrs, 8 mos

Industry Experience

8 yrs, 10 mos

Languages Spoken

English English

4.9

182 Reviews

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182 Reviews of Kyle Pullen

August 03, 2024

Dealership Rating
Employee Rating

Finally a fast oil change. Thank you great job. Had the twins with me. Waiting room sufficed. More

by GWINTROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Nutt

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Aug 05, 2024

Secor Subaru responded

Thank you for your review. We look forward to earning that extra star next time! - Secor Subaru

July 05, 2024

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Employee Rating

Excellent service friendly knowledgeable staff always willing to help vehicle is always cleaned on my pickup day More

by LUNDYSEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell, Kaitlyn Gray , Rebecca Nutt

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Jul 05, 2024

Secor Subaru responded

Thank you for the kind words! We're delighted to hear that our team at Secor Subaru provided excellent service and kept your vehicle spotless. We appreciate your support!

June 25, 2024

Dealership Rating
Employee Rating

Kyle was professional and kept me informed of the service being performed. Kyle also made sure the car was washed and vacuumed when the service was complete More

by Robey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Pricone , Dan Mirles

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Jul 01, 2024

Secor Subaru responded

Robey, thanks for sharing your positive experience with Kyle and the team at Secor Subaru! We're glad to hear everything went smoothly.

June 22, 2024

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Employee Rating

Smooth professional service system. Need better online response to queries. I still don’t know if my info in client database fixed. More

by LINDARUTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2024

Secor Subaru responded

Linda, thank you for the review. We appreciate your feedback and will certainly take it into consideration for future improvements to our communication processes. If there are any outstanding questions or concerns that we can address for you, please feel free to contact me directly at your earliest convenience. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

June 21, 2024

Dealership Rating
Employee Rating

They do a great good job and they fixed the problem with my car hundred percent recommended More

by OFCARLOSOSORIO188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 21, 2024

Secor Subaru responded

Thank you for coming to see our team! We hope you visit again! - Secor Subaru

June 14, 2024

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Employee Rating

Great experience from initial appointment setting, drop off and communication throughout the day while my car was being evaluated and fixed. Also appreciated them helping to get the repairs covered under t More

by SHORTY3BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Nutt

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Jun 17, 2024

Secor Subaru responded

Thanks for sharing your positive experience with Secor Subaru! We're glad to hear that our team provided excellent service and helped get your repairs covered under warranty. Safe driving!

June 06, 2024

Dealership Rating
Employee Rating

Kyle and the dealership alwats are professional, willing to listen and answer questions as ybey discuss the plan for the car. He has an excellent rappor with the customers. More

by MARIA.MOULTHROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Eggert, Shane Wildes, Don Culley, Shawn Murray, Anastacia Rebell, Kaitlyn Gray , Paul Holden

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Jun 10, 2024

Secor Subaru responded

Maria, thank you for highlighting Kyle's professionalism and rapport with customers at Secor Subaru. We appreciate your feedback!

June 06, 2024

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Employee Rating

Wonderful service as always. Very accommodating for scheduling. Always takes good care of my car. More

by RSMITHCCCSLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2024

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

June 05, 2024

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Employee Rating

Very professional and courteous and good service. Very prompt and kept me informed during my service appointment More

by MMINGO222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2024

Secor Subaru responded

We're delighted to hear you had a positive experience with our team at Secor Subaru! Thank you for highlighting the professionalism and prompt service during your appointment. We appreciate your feedback!

May 31, 2024

Dealership Rating
Employee Rating

Very friendly and efficient workers. I trust them completely. I highly recommend them for anyone looking for a positive experience with a car dealership. More

by GARYGULA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kaitlyn Gray , Rebecca Nutt

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Jun 03, 2024

Secor Subaru responded

Thank you for the high recommendation! We're glad to hear our team at Secor Subaru provided a friendly and efficient experience. We appreciate your trust in us!

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