Kyle Pullen
Kyle Pullen at Secor Subaru

Kyle Pullen | Page 3

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.9
182 Reviews

I have been a Service Advisor the past 5 years in the automotive and powersports industry. I have always been in the field of customer service before becoming a Service Advisor. I do honestly enjoy helping others. I am a sports enthusiast and enjoy coaching youth football. I am glad to have joined the Secor team.

Dealership Experience

3 yrs, 8 mos

Industry Experience

8 yrs, 10 mos

Languages Spoken

English English

4.9

182 Reviews

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182 Reviews of Kyle Pullen

October 16, 2024

Dealership Rating
Employee Rating

Great fast service. I was getting text updates on my car during the service. Clean and vacuum was a plus More

by GARYSLATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray

Oct 17, 2024

Secor Subaru responded

Gary, we're delighted to hear you appreciated the fast service and updates during your visit at Secor Subaru. Thanks for highlighting our efforts to keep things clean too!

October 16, 2024

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Good people trying to help customers. Quality of work is well done. Helpful and polite More

by michaelwall82
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: . Ike

Oct 17, 2024

Secor Subaru responded

We're glad to hear it, Michael! Thank you for coming to Secor Subaru!

October 10, 2024

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Kyle was nice and helpful. He explained everything that was going to happen and kept me up to date on what was going on with my car and how they were going to fix it. More

by BOOKLOVERBRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Oct 11, 2024

Secor Subaru responded

We're delighted to hear that Kyle provided such helpful and informative service at Secor Subaru. Keeping you updated throughout the process is important to us, and we're glad it made a difference in your experience!

October 10, 2024

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I could Not have had a more pleasant experience then The one I had at the dealership. More

by M941
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell, Kaitlyn Gray , Rebecca Nutt, The gentleman who drove me back-and-forth to my home for the required update on my Subaru was exceptionally nice

Oct 11, 2024

Secor Subaru responded

Wow, we're so happy to hear this! Thanks for visiting our team here at Secor Subaru. We hope to see you again in the future!

September 30, 2024

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Advisor was awesome. Quality work without pressure to do more than what I thought necessary. More

by JOHNGAEBE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell, Kaitlyn Gray , Rebecca Nutt

Oct 01, 2024

Secor Subaru responded

John, thank you for reviewing your recent visit here at Secor Subaru! We appreciate your business and hope to see you again in the future!

September 10, 2024

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Xxx c c c x c z z z z k y p w u More

by GDASHRIVER1
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell, Kaitlyn Gray , Rebecca Nutt

Sep 11, 2024

Secor Subaru responded

Thank you for the five-star rating! We'll see you next time! - Secor Subaru

September 09, 2024

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Employee Rating

My car was actually totaled and Kyle and the whole dealership was supportive and very effective at communicating with me and my insurance agency More

by lsamton
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Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Sep 10, 2024

Secor Subaru responded

We're glad to hear Kyle and the Secor Subaru team were able to support you through a tough situation. Thanks for sharing your experience!

August 19, 2024

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Did work that I said not to and now my glove compartment won't close properly. More

by KNICKERSON2
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Recommend Dealer
No
Aug 22, 2024

Secor Subaru responded

Please bring this in at your convenience and we will have this remedied Thank you, Shawn Murray Secor Subaru Service Manager

Aug 19, 2024

Secor Subaru responded

Please bring this in at your convenience and we will have this remedied Thank you, Shawn Murray Secor Subaru Service Manager

August 09, 2024

Dealership Rating
Employee Rating

Secor Subaru has been wonderful at servicing our car. They always get it in a timely manner and communicate while it is being worked on. This car goes to college with my son and I appreciate the thoroug More

by Lauralowry2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray

Aug 12, 2024

Secor Subaru responded

Laura, we're delighted to hear that our service team at Secor Subaru has been able to provide you with timely and thorough care for your son's car. Thanks for sharing your positive experience!

August 05, 2024

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Employee Rating

I have used Tire Rack in the past to find the best tires for my Subaru Outback at the best price I could get. Secor service has installed them. Recently Secor service noted that I needed new tires. They sug More

by danfreiert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Secor Subaru responded

Thank you for sharing your experience! We're glad to hear that the upgraded tire finder on Secor Subaru's website made your purchase easier and more convenient. We appreciate your trust in our service team and look forward to assisting you again in the future!

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