Kyle Schumacher | Page 20

I was very pleased with the service I received there I was very happy with the service I received I was very happy with the work that was done on my vehicle. Everyone was very kind and considerate and de I was very happy with the service I received I was very happy with the work that was done on my vehicle. Everyone was very kind and considerate and definitely take in to consideration and their customers needs. Our sales associate Dean was very kind courteous and very helpful. I would recommend anybody to him as far as my friends and family go. He went above and beyond and needs to be recognized for his achievements as in a sales associate there at your establishment. We were very very happy with him. Also Kyle in your service department was very very helpful as well and he also went above and beyond to reach our needs. I would highly recommend him as well. More

by MARCSBARB Verified Customer Verified Customer

Report | Print

Kyle is the bomb! Kyle was very professional and spot on with perfect customer service. I will ask for him next service appt. Kyle Schumacher rocks Roseville Toyota s Kyle was very professional and spot on with perfect customer service. I will ask for him next service appt. Kyle Schumacher rocks Roseville Toyota service! More

by lindaluttrell29 Verified Customer Verified Customer

Report | Print

Oil change I arrived early and was taken care of immediately. Kyle was my advisor who ascertained my needs, gave me an estimate in costs and time, and kept me in I arrived early and was taken care of immediately. Kyle was my advisor who ascertained my needs, gave me an estimate in costs and time, and kept me informed as to any findings. The air and cabin filters needed changing so he helped me get that done. I was impressed with his professionalism in keeping me in the loop and getting me on my way in a prompt manner. Good job! More

by Janj Verified Customer Verified Customer

Report | Print

Thank you I love bringing my truck to a place that I know that people will be honest with me and do what they can to help me, it's a great feeling to know that I love bringing my truck to a place that I know that people will be honest with me and do what they can to help me, it's a great feeling to know that my truck is always in good hands More

by SPORTSMAN2020 Verified Customer Verified Customer

Report | Print

Tires Yes. Brakes Unfortunately. Changes around the office. We’re the second of the three local generations in our family using Roseville Toyota. I usually rave about all if you. This last time left me feeling We’re the second of the three local generations in our family using Roseville Toyota. I usually rave about all if you. This last time left me feeling annoyed. There’s a coupon for discounted brake job I received in the mail. There wasn’t fine print or excluded vehicles, such as our Venza, listed so my brakes were significantly more than advertise. Tire deal good. Brake deal...not so much. Service and speed was top notch as usual unless you consider the bruising to my wallet which still remains. We’ll see how the future goes.. Nee phone systems and new staffing set ups will take some getting accustomed. Wish I could have driving the price to five stars but the value only comes in at a two. Value is most important than price to my family. More

by ToyotaScionFam Verified Customer Verified Customer

Report | Print

very helful Service was extremely helpful answering my questions and servicing my vehicle. He quoted me the price and also fixed a problem with my vehicle electri Service was extremely helpful answering my questions and servicing my vehicle. He quoted me the price and also fixed a problem with my vehicle electrical cap for free. More

by gnharb Verified Customer Verified Customer

Report | Print

Helpful staff I’m always impressed by the excellent customer service provided by the service representatives at Roseville Toyota. I like making appointments on line I’m always impressed by the excellent customer service provided by the service representatives at Roseville Toyota. I like making appointments on line. The website pretty easy to use. More

by susanhd Verified Customer Verified Customer

Report | Print

Excellent communication / good service at Roseville Toyota! We were very satisfied with our recent trade-in and purchase of a (new) 2016 Prius C. Daniel was very helpful in showing us the car, working out the t We were very satisfied with our recent trade-in and purchase of a (new) 2016 Prius C. Daniel was very helpful in showing us the car, working out the terms of sale, and meeting with us on two occasions at Roseville Toyota. Britannia in finance was very efficient and friendly--the financial contracts and paperwork went more smoothly than we have experienced in the past. The car is great and we look forward to having it serviced at Roseville Toyota as well. More

by NANCYCHRISTIELAW Verified Customer Verified Customer

Report | Print

VERY disapointed in Roseville Toyota I did buy a Prius 4 years ago.... there was a back-up camera installed on the car when I bought it. I also bought an extended service contract with th I did buy a Prius 4 years ago.... there was a back-up camera installed on the car when I bought it. I also bought an extended service contract with the car, paid $ 2,495.00 Dollars for this contract.. At this point the camera no longer works so I brought the car in for service. Now I am told that the camera is an" After Market product" and NOT covered under my service contract. I did buy the car with a camera installed and expect that Toyota supports what they sell me. Whatever I told the service consultant Kyle Schumacher.... the answer was always the same: An "After Market product" is not covered by your service contract. I requested to talk to the service manager and was told by Kyle Schumacher that he is not available and he would give me the same answer. Up to this point the only service that was done was oil changes and tire rotation..... the first time I do have a "real" service problem I am being told that it is not covered.... VERY VERY disappointed in Roseville Toyota. If they want my future business in sales/service.... they have to try much harder. More

by RUEGEN16 Verified Customer Verified Customer

Report | Print

Thanks to Kyle and the service staff at Roseville Toyota . Since buying my 2005 Camray XLE at Roseville i have had my car servised there. Every time i have felt happy and confident that the staff has taken exc Since buying my 2005 Camray XLE at Roseville i have had my car servised there. Every time i have felt happy and confident that the staff has taken excellent care of my car and me. I could have my car serviced much closer to where I live, but why change a good thing!! Thanks Kyle for taking such good care of my car. I'll l be back in October More

by JOANPEL Verified Customer Verified Customer

Report | Print