Kyle Schumacher
Kyle Schumacher at Roseville Toyota

Kyle Schumacher | Page 5

Service Advisor

Roseville Toyota

700 Automall Drive
Roseville, CA 95661

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4.9
243 Reviews

I have been working in the auto industry for 7 years now. I graduated in 2011 from Universal Technical Institute with Toyota Technician Certifications. I started off my career as a lube technician working for a local shop. After working for about a year, I wanted to advance my career. I started working at Roseville Toyota in December of 2012. I started as a lube technician, after 8 months I was promoted to Service Advisor. I live locally in town with my fiancée and 2 year old silver lab. We both enjoy camping and going to Tahoe on our days off. One thing that I love about my job is helping customer throughout the process.

Dealership Experience

13 yrs, 11 mos

Industry Experience

15 yrs, 2 mos

Specialties & Trainings

Toyota Technician Training at Universal Technical Institute

4.9

243 Reviews

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243 Reviews of Kyle Schumacher

August 26, 2022

Dealership Rating
Employee Rating

I went in for routine maintenance. Cory answered my questions and concerns. I’m grateful he followed up and the service personnel were helpful. I felt like my car was in good hands. More

by Lynne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cory Lunsford

Aug 31, 2022

Roseville Toyota responded

Thanks for the wonderful review, Lynne! We're so happy to hear your visit was helpful and informative. Hope to see you back at Roseville Toyota in the future!

August 18, 2022

Dealership Rating
Employee Rating

Service representative Kyle Shumacher is an excellent representative, his service is very helpful and great! More

by 65blewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Roseville Toyota responded

Thank you for trusting us with your vehicle and choosing Roseville Toyota. We appreciate your perfect star review, and our Service Team will always be here to assist you with any future needs.

Aug 18, 2022

65blewis responded

I just cannot express my appreciation for having Kyle Schumacher as my servicr representative whenever I have my car service there, he takes the time to explain things, and always keeps you up-to-date on the service being done. Much Thank you for his services as an excellent customer service representative!

July 18, 2022

Dealership Rating
Employee Rating

They always get me some good deals. He made sure that I wasn't thirsty or hungry .He let me know about the deals they have and when I wasn't sure what was going on he explained it to me More

by Glucas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Martinez , Ed Asefirad

Jul 21, 2022

Roseville Toyota responded

Hello, we really appreciate your positive review and look forward to seeing you again. Have a great day!

June 16, 2022

Dealership Rating
Employee Rating

Thanks for the last performance. I thought you were doing with your best for me yesterday. More

by Chan Nguyen
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chris Martinez

Jun 18, 2022

Roseville Toyota responded

Chan, your perfect star review is greatly appreciated. We value your business with Roseville Toyota and look forward to welcoming you back for any future needs.

Jun 18, 2022

Roseville Toyota responded

Chan, your perfect star review is greatly appreciated. We value your business with Roseville Toyota and look forward to welcoming you back for any future needs.

June 09, 2022

Dealership Rating
Employee Rating

KyleD provided great service, timely communication on the status of the repairs, & made the sure my 2008 Prius was set for the Summer with a new Hybrid Battery Waterpump & fully functioning A/C. Feel like I More

by dougkoch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2022

Roseville Toyota responded

Hi Doug, we're pleased to see Kyle provided great service during your visit. See you next time!

May 19, 2022

Dealership Rating
Employee Rating

Friendly and kept me informed as assessment proceeded, and provided great counsel regarding how to expedite claim through insurance. More

by Mick. Haws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2022

Roseville Toyota responded

Hi Mick, we appreciate your positive feedback and look forward to your next visit!

May 10, 2022

Dealership Rating
Employee Rating

Service dept very effective and knowledgeable Received my vehicle when estimated Received recommendations and prices for upcoming maintenance More

by whodneerg2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Martinez, Bekah Huey, Steve Wenham , Cole Anderson, Shane Oneill, Payton Agrimonti

May 11, 2022

Roseville Toyota responded

Hello, we appreciate this awesome feedback and look forward to seeing you again!

May 06, 2022

Dealership Rating
Employee Rating

Kyle my schedule representative was very good and on top of things. I’m pleased with the people and the service. More

by Tmckee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 09, 2022

Roseville Toyota responded

Hello, it's wonderful to see you are pleased with the service you received. We'll see you again soon!

April 20, 2022

Dealership Rating
Employee Rating

Drove to work this morning and found out when I got there that I had a flat tire. The last time I went and got my car serviced at this dealership they told me that I was probably going to have to get tires o More

by robmanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian The person I was transferred to buy the service department who was the tire guy

May 04, 2022

Roseville Toyota responded

Thanks for the awesome feedback, Rob! We're so pleased to hear that Brian was able to get you taken care of and back on the road.

March 05, 2022

Dealership Rating
Employee Rating

Great service experience with polite employee thank you for making my service a great one More

by akatony123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2022

Roseville Toyota responded

Thank you for taking the time to review wus! We are so glad to hear that the Roseville Toyota team was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back next time!

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