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Kyle Schumacher
243 Reviews
I have been working in the auto industry for 7 years now. I graduated in 2011 from Universal Technical Institute with Toyota Technician Certifications. I started off my career as a lube technician working for a local shop. After working for about a year, I wanted to advance my career. I started working at Roseville Toyota in December of 2012. I started as a lube technician, after 8 months I was promoted to Service Advisor. I live locally in town with my fiancée and 2 year old silver lab. We both enjoy camping and going to Tahoe on our days off. One thing that I love about my job is helping customer throughout the process.
Read moreDealership Experience
13 yrs, 11 mos
Industry Experience
15 yrs, 2 mos
Specialties & Trainings
Toyota Technician Training at Universal Technical Institute
243 Reviews
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243 Reviews of Kyle Schumacher
April 21, 2021
Gray friendly professional customer service was provided . Enjoyed the guest area and the facility. Loved the beautiful 1978 land cruiser in the showroom. Can I have it? Please . Enjoyed the guest area and the facility. Loved the beautiful 1978 land cruiser in the showroom. Can I have it? Please More
by Marty and Melissa
October 26, 2020
A pleasant experience. Not much different from what you expect at other locations. Would give this site a chance. Would recommend for others. Overall great expect at other locations. Would give this site a chance. Would recommend for others. Overall great More
by Newemailforffa
Other Employees Tagged: Long Tran
October 23, 2020
Grest Service from startt to finish.Just have our 2019 toyota highlander recall fixed.Staff are honest courteous,knowledgeable.easy to make appts and they also provide fast shuttle service..thanks Kyle. toyota highlander recall fixed.Staff are honest courteous,knowledgeable.easy to make appts and they also provide fast shuttle service..thanks Kyle. More
by dan
October 18, 2020
Done early great service this is silly minimum of 25 words for this area this frustrates me who is taking time to complete your service review! Now I’m not satisfied! words for this area this frustrates me who is taking time to complete your service review! Now I’m not satisfied! More
by Supergram
January 22, 2019
2014 4Runner Excellent sales, service, and financing. Picked out my 4Runner, and did paperwork, financing, service all done in about 2 hours and I was on the road Excellent sales, service, and financing. Picked out my 4Runner, and did paperwork, financing, service all done in about 2 hours and I was on the road with my new car. Fast and friendly! Highly recommended and I’ll return for my next vehicle. More
by LENNORD
Verified CustomerOther Employees Tagged: Chris Scarbrough , Cole Anderson, Ryan Ross, Allen Thomas
January 21, 2019
No value added Online booking does not provide service package prices. Scheduler did not call back as promised with cost and detail information. Service representati Online booking does not provide service package prices. Scheduler did not call back as promised with cost and detail information. Service representative was not warm and welcoming, rather had an attitude of just having to do their job. No guidance or advice given on service options. Service representative did not call with update as promised. I had to call to check on my vehicle status. I had chosen the more costly option only to come in and find that my vehicle was in good condition and did not need any of that service, yet I was not offered a discount or additional services to offset the cost. In review of my final statement I saw that the service representative took it upon themselves to input that I declined a wash when it was never offered to me. This was even more upsetting when I paid for the higher service that turned out not to be needed. Again at checkout I did not feel like a valued customer. This was my first service since moving to California. My experience was very disappointing especially for the amount I paid. I do not wish to return. More
by JT671
January 19, 2019
Excellent customer service, amenities for customers, we got complementary drinks. Welcomed and felt at home. Neat environment and very friendly, everyone were doing eye service, amenities for customers, we got complementary drinks. Welcomed and felt at home. Neat environment and very friendly, everyone were doing eye contact and asking if we were taken care. More
by simaranexpress
January 18, 2019
Always prompt, courteous, friendly We have always been pleased with the quality of service we receive & the friendly reception when we arrive for our appointment for service. Thank you We have always been pleased with the quality of service we receive & the friendly reception when we arrive for our appointment for service. Thank you More
by EDK10
Other Employees Tagged: Chris Martinez , Cole Anderson, Paul Hernandez
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