Kyle Trudell
Kyle Trudell at Santa Cruz Toyota

Kyle Trudell | Page 2

Service Advisor

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

Contact Me
4.8
78 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

4.8

78 Reviews

Write a Review

78 Reviews of Kyle Trudell

October 10, 2026

Dealership Rating
Employee Rating

I normally meet with Mark Schultz who I appreciate very much. But he was not there and I was happy to meet Kyle who was very good. More

by billraffo
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Oct 10, 2026

Santa Cruz Toyota responded

Your kind words about Kyle’s service on your Venza are greatly appreciated. Hearing that you were happy with his assistance means a lot to our service team. We look forward to continuing to care for your Venza.

October 10, 2026

Dealership Rating
Employee Rating

I normally meet with Mark Schultz who I appreciate very much. But he was not there and I was happy to meet Kyle who was very good. More

by billraffo
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Oct 10, 2026

Santa Cruz Toyota responded

Knowing Kyle could step in and provide such excellent service on your Toyota Venza is rewarding. Your five-star rating and kind words mean a lot to our service team.

October 02, 2026

Dealership Rating
Employee Rating

I would never expect to get such good service from a car dealership. There are some complaints that I have about my Toyota which are mostly related to access, or really lack there of, to its software. I sho More

by dfarberow2
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Oct 02, 2026

Santa Cruz Toyota responded

We’re glad the service on your RAV4 Prime felt exceptional. Your A+ feedback and five-star rating mean a great deal to our service team. We appreciate your input on accessing charging status through the Toyota app and are here to help with any questions.

September 28, 2026

Dealership Rating
Employee Rating

Excellent, very attentive, which makes the experience enjoyable. It was a relaxing appointment. Thank you. More

by nking5321
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Sep 29, 2026

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

September 15, 2026

Dealership Rating
Employee Rating

tech had difficulty finding tire lock. He eventually found it after I told him to look in the center console More

by eng1el
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2026

Santa Cruz Toyota responded

We appreciate the five stars and your business! See you next time.

September 09, 2026

Dealership Rating
Employee Rating

Good experience, courteous and friendly Quick service and transparent communication about the service and everything is online and accessible unlike paper documents in other dealerships More

by aditya.newid
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Sep 09, 2026

Santa Cruz Toyota responded

Knowing you found our communication transparent and accessible means a lot to our service team. We’re glad the quick and courteous service on your Toyota Sienna met your expectations.

September 08, 2026

Dealership Rating
Employee Rating

Seamless and efficient, even on a crowded day. Kyle is truly an asset to your organization. More

by twilhelms55
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Sep 08, 2026

Santa Cruz Toyota responded

We’re glad the service on your Highlander was seamless and efficient, even on a busy day. Hearing your kind words about Kyle means a lot to our service department.

September 05, 2026

Dealership Rating
Employee Rating

Kyle was the best service I've experienced in a long time. Thank you very much, Kyle. More

by zacharycraycroft
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Sep 05, 2026

Santa Cruz Toyota responded

Knowing that Kyle delivered the best service you’ve experienced in a long time means a lot to our service team. Kyle will be thrilled to know how much you appreciated his help with your Toyota Tacoma.

September 03, 2026

Dealership Rating
Employee Rating

Professional & accurate & helpful I appreciate the excellent service at Toyota that is trustworthy and helps keep my car running safely. More

by cameomoore
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Sep 04, 2026

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

September 01, 2026

Dealership Rating
Employee Rating

Great customer service Easy to make appointments online, fast service and straight forward Will be back More

by laurenjen2
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Sep 01, 2026

Santa Cruz Toyota responded

Thank you for the five-star rating and for noting how our online scheduling and efficient, hassle-free service on your Camry met your needs. Knowing that you’ll return means a lot to our service department.

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