Kyle Trudell
Kyle Trudell at Santa Cruz Toyota

Kyle Trudell | Page 3

Service Advisor

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

Contact Me
4.9
71 Reviews

Dealership Experience

2 yrs

Industry Experience

5 yrs, 3 mos

Languages Spoken

English English

4.9

71 Reviews

Write a Review

71 Reviews of Kyle Trudell

July 09, 2026

Dealership Rating
Employee Rating

Enjoyed having great service and seeing a friendly smile . I like that they came right out to service my car that is number one with me . More

by rdangeloz8
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Jul 09, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

June 24, 2026

Dealership Rating
Employee Rating

Kyle Trudell is such a helpful and dedicated professional. He consistently provides excellent customer service, and makes bringing my vehicle to Toyota a smooth and hassle free process. I also a More

by Trejomelina83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Santa Cruz Toyota responded

Thank you so much for sharing this with us! It was such a pleasure having you here, and our team is here for any future needs!

June 23, 2026

Dealership Rating
Employee Rating

Kyle responded my questions, was helpful and professional. He called me when my car was ready to be picked up. More

by rlvbarajas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Santa Cruz Toyota responded

Thank you for sharing this with us! It was such a pleasure having you here, and we hope to see you again.

June 19, 2026

Dealership Rating
Employee Rating

This dealership is always spotless inside and out, and the employees are very courteous. My service is usually on time, every time. More

by matarazzos423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Santa Cruz Toyota responded

Thank you for highlighting our clean facilities and courteous team. It’s great to know your Toyota Corolla Cross Hybrid service appointments are always on time. We appreciate your feedback!

June 13, 2026

Dealership Rating
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He explained everything in detail what was worked on. Kyle has great customer service. Thank you More

by n6zaragoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2026

Santa Cruz Toyota responded

Thank you for sharing how Kyle walked you through every step of the service on your Toyota. We’re glad his attention to detail and customer care stood out. We appreciate your trust in us.

June 13, 2026

Dealership Rating
Employee Rating

It was great. I had to have my car back by a certain time so I could head back home to Calaveras County, and everyone worked hard to make that happen. Much appreci More

by bluedenim16
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Jun 13, 2026

Santa Cruz Toyota responded

It’s great to hear Kyle and our service team were able to return your Toyota RAV4 by your deadline so you could head back to Calaveras County. Thank you for sharing your feedback. Wishing you safe travels.

May 31, 2026

Dealership Rating
Employee Rating

We did not receive the price match we were promised. .the new tires were not all inflated correctly, the battery covers were not installed when the car was returned to us More

by mmaggipintosbu
Recommend Dealer
No

Other Employees Tagged: Kyle Trudell

Jun 01, 2026

Santa Cruz Toyota responded

Here at Santa Cruz Toyota, we strive to provide our customers 5-star service, and we are sorry to hear about your less-than-outstanding experience. Please contact me so we can discuss this further. - Simon Bachir, General Manager, simonb@santacruztoyota.com

May 21, 2026

Dealership Rating
Employee Rating

Thanks for the Sunday morning surprise-to-me 5000 mile maintenance, and looking forward further to exploring developing an Origami shower for a possible Robo Sienna in 2028 + More

by sgkmacleod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share this! Our team is here for any future needs, and we hope to see you again.

May 19, 2026

Dealership Rating
Employee Rating

I visited the service department. Kyle took the time to provide an estimate and review all service recommendations and costs thoroughly and the repairs were done on schedule. More

by alisa.portales
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

May 19, 2026

Santa Cruz Toyota responded

It’s great to hear that Kyle walked you through the estimate and service recommendations so clearly. We’re glad your Toyota Tundra was repaired on schedule and look forward to assisting you again.

May 14, 2026

Dealership Rating
Employee Rating

Very friendly and fast service thanks Very happy with the service Okay I really appreciate it thank I will definitely come back again thank thanks have a. Great weekend More

by adriandollars
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

May 14, 2026

Santa Cruz Toyota responded

Thank you for noting our friendly and speedy work on your Tundra. Kyle is glad you’re happy with the service and plan to return. Have a great weekend and we look forward to seeing you again.

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