Kyle Trudell
Kyle Trudell at Santa Cruz Toyota

Kyle Trudell | Page 3

Service Advisor

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

Contact Me
4.8
78 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

5 yrs, 4 mos

Languages Spoken

English English

4.8

78 Reviews

Write a Review

78 Reviews of Kyle Trudell

August 11, 2026

Dealership Rating
Employee Rating

wonderful! Kyle was on top of it the whole time and provided me follow ups which really helps me feel comfortable with the care of my car. Will be coming back s More

by iatorres222
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Aug 11, 2026

Santa Cruz Toyota responded

Knowing that Kyle’s consistent follow-ups helped you feel at ease means a lot to our team. We’re glad you felt confident in the service on your Toyota 4Runner, and we look forward to welcoming you back.

August 11, 2026

Dealership Rating
Employee Rating

Courteous and professional I found the time waiting for my vehicle enjoyable. The conversation with the 'parts' department, dealing with ceramic coating was informative. More

by hw.sakoda
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Aug 11, 2026

Santa Cruz Toyota responded

Your comment about the informative chat with our parts department on ceramic coating reflects how we aim to keep you informed. Hearing that our courteous service made your wait for your Toyota Tacoma enjoyable means a lot to our team.

August 10, 2026

Dealership Rating
Employee Rating

Fantastic place. And Kyle was superb.. Was so efficient and the shuttle was perfect Thank you More

by emmanuelaraquelle1
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Aug 10, 2026

Santa Cruz Toyota responded

Knowing that Kyle’s expertise and our shuttle service made your Toyota RAV4 visit seamless is rewarding. We appreciate your five-star rating.

Aug 12, 2026

Santa Cruz Toyota responded

Thank you so much for the 5-star review. We're happy to hear Kyle took good care of you. See you next time.

Aug 10, 2026

emmanuelaraquelle1 responded

Terrific dealership. None better.

August 03, 2026

Dealership Rating
Employee Rating

Kyle and chris skog was great but before them it was some problems but Chris and Kyle mad sure I was took care of and I'm happy with the outcome More

by dantebrumsey
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Aug 04, 2026

Santa Cruz Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kyle and Chris here at Santa Cruz Toyota.

August 02, 2026

Dealership Rating
Employee Rating

Good It was a little slow but overall calm environment. They techs did get my steering wheel cover dirty which was disappointing More

by linerodr
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Aug 02, 2026

Santa Cruz Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us are glad to have you as a customer.

July 15, 2026

Dealership Rating
Employee Rating

The staff is always awesome. They are on point, they got me in and out. Fairly quickly, I love going there for service and as I said, they got me in and out pretty quickly, with More

by kimmiekakes831
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Jul 15, 2026

Santa Cruz Toyota responded

Kyle and our team are thrilled that you find our service staff so efficient and on point. Thank you for trusting us with your Toyota, and we look forward to serving you again soon.

July 10, 2026

Dealership Rating
Employee Rating

Everyone was great. Just an oil change, the wait took longer than expected. I'll schedule a better time to drop off for the next one. More

by eileen10cats
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Jul 10, 2026

Santa Cruz Toyota responded

Eileen, thank you for choosing Santa Cruz Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 09, 2026

Dealership Rating
Employee Rating

Enjoyed having great service and seeing a friendly smile . I like that they came right out to service my car that is number one with me . More

by rdangeloz8
Recommend Dealer
Yes

Other Employees Tagged: Kyle Trudell

Jul 09, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

June 24, 2026

Dealership Rating
Employee Rating

Kyle Trudell is such a helpful and dedicated professional. He consistently provides excellent customer service, and makes bringing my vehicle to Toyota a smooth and hassle free process. I also a More

by Trejomelina83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Santa Cruz Toyota responded

Thank you so much for sharing this with us! It was such a pleasure having you here, and our team is here for any future needs!

June 23, 2026

Dealership Rating
Employee Rating

Kyle responded my questions, was helpful and professional. He called me when my car was ready to be picked up. More

by rlvbarajas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Santa Cruz Toyota responded

Thank you for sharing this with us! It was such a pleasure having you here, and we hope to see you again.

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