I have continued to allow Champion Chevy of Avon through
all the ownership changes to do my service. I like the app and the free oil change after you get 5 (I think). I attempted to bring up the app at the
all the ownership changes to do my service. I like the app and the free oil change after you get 5 (I think). I attempted to bring up the app at the end of my service and it said it was discontinued. I inquired with my service rep (young, new, has to ask for help to even check me out) and he had no clue. I asked the guy next to him (beard, he's been there a while) and his said the app works fine, people use it all the time. I said okay, mine is not working, where can I go to download as it was not listed in my app store. He said no idea )in a very annoyed tone). There were several staff member there, so I asked does anyone know? A woman (whom I had not engaged in any way) started to speak and beard guy snapped that" that's not her job, she doesn't do that!" I asked, well how does the oil change reward system work now? Again in an even more jerky tone said, "cant help you!" All other staff members had their heads down and made no eye contact. I have been coming for service since it was Dugan and I don't think I'll be back. That guy (beard) is problem. I experienced it and by the looks of his team members they are living with it every day.
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by mdfouts14
Service Price Transparency
Aug 07, 2025 -
Champion Chevrolet of Avon responded
Thank you for sharing your experience with us. We appreciate your loyalty to Champion Chevrolet of Avon throughout the ownership changes and your feedback regarding the app and service staff. We understand how frustrating it must have been when your inquiries were not met with the helpfulness you expected. Your comments are valuable, and we will address them to ensure better communication and support for our customers in the future. If you would like to discuss your experience further, please reach out to us directly. Thank you for your continued support, and we hope to serve you better next time.
Sincerely,
The Team at Champion Chevrolet of Avon
A little hiccup but they ultimately took care of it I
would still highly recommend
would still highly recommend
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by jeffsluss
Service Price Transparency
Jul 10, 2025 -
Champion Chevrolet of Avon responded
Thank you for your positive review, Jeff! We appreciate your understanding during the process and are glad to hear that we were able to resolve the hiccup. Your recommendation means a lot to us at Champion Chevrolet of Avon. We look forward to assisting you again in the future!
Sincerely,
The Team at Champion Chevrolet of Avon
Professional atmosphere all contacts made were
respectful. Work accomplished was in a timely fashion and clean.
respectful. Work accomplished was in a timely fashion and clean.
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by TruGritOutdoors.
Service Price Transparency
Other Employees Tagged:
Gary
Jul 09, 2025 -
Champion Chevrolet of Avon responded
Thank you for your wonderful review! We at Champion Chevrolet of Avon appreciate your feedback regarding our professional atmosphere and respectful service. It's great to hear that the work was completed in a timely and clean manner. We look forward to assisting you again in the future!
Sincerely,
The Team at Champion Chevrolet of Avon
The service experience was better than it had been in
awhile good improvement.
Thank you
awhile good improvement.
Thank you
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by Payme_09
Jul 08, 2025 -
Champion Chevrolet of Avon responded
Thank you! We’re glad that you had a positive service experience at Champion Chevrolet of Avon. We appreciate your feedback and look forward to serving you again.
Sincerely,
The Team at Champion Chevrolet of Avon
I recently had my car serviced/fixed here.
I had a positive experience. Everyone was helpful and thanks to KT who kept me updated about my vehicle (white 2015 Chevy Traverse) and kudos to the
I had a positive experience. Everyone was helpful and thanks to KT who kept me updated about my vehicle (white 2015 Chevy Traverse) and kudos to the person who worked on my car. After months of having issues and no one able to fix it , it is finally running like new 🙌🏼 (fingers crossed) Thank you!!
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by Jgomz1429
Service Price Transparency
Jun 09, 2025 -
Champion Chevrolet of Avon responded
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Champion Chevrolet of Avon and that your 2015 Chevy Traverse is running like new again. A special shout-out to KT for keeping you updated! We appreciate your kind words and hope to see you again soon. Enjoy your drive!
Sincerely,
The Team at Champion Chevrolet of Avon
Everything was great except the wait time.
I waited for my vehicle not knowing that it would be 4ish hours later before I was leaving. I arrived before my appointment 11:45 l….left at 4:15.
I waited for my vehicle not knowing that it would be 4ish hours later before I was leaving. I arrived before my appointment 11:45 l….left at 4:15.
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by Judy
Service Price Transparency
Apr 30, 2025 -
Champion Chevrolet of Avon responded
Thank you for sharing your experience, Judy. We appreciate your feedback regarding the wait time during your visit to Champion Chevrolet of Avon. While we're glad to hear everything else was great, we understand that a longer wait can be frustrating. We strive for efficiency and will take your comments into consideration to improve our service. If you have any further concerns or suggestions, please feel free to reach out to us directly. We hope to serve you better in the future!
Sincerely,
The Team at Champion Chevrolet of Avon
Great service and great staff.
They roll great care of my vehicle and made all of the necessary service needs.
They roll great care of my vehicle and made all of the necessary service needs.
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by usnvet71
Service Price Transparency
Mar 26, 2025 -
Champion Chevrolet of Avon responded
Thank you so much for your kind words! We appreciate your feedback and are glad to hear you received great service from the team at Champion Chevrolet of Avon. We take pride in caring for our customers' vehicles and addressing all their service needs. We look forward to seeing you again next time!
Sincerely,
The Team at Champion Chevrolet of Avon
Always courteous and willing to go above and beyond.
contact about repair and cost readily available.
contact about repair and cost readily available.
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by J
Service Price Transparency
Other Employees Tagged:
courteous van driver
Mar 05, 2025 -
Champion Chevrolet of Avon responded
Thank you for your wonderful review! We're thrilled to hear that you found us at Champion Chevrolet of Avon to be courteous and willing to go above and beyond. We always strive to provide clear communication regarding repairs and costs. We appreciate your feedback and look forward to serving you again in the future!
Sincerely,
The Team at Champion Chevrolet of Avon
Fast service.
They got my car done more quickly than expected. One day turnaround time.
They got my car done more quickly than expected. One day turnaround time.
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by kelly.kd.ja
Service Price Transparency
Feb 21, 2025 -
Champion Chevrolet of Avon responded
Thank you, Kelly, for your review! We’re pleased to hear that you experienced fast service at Champion Chevrolet of Avon and that we accomplished a one-day turnaround for your car. Your feedback is invaluable, and we hope to see you again soon!
Sincerely,
The Team at Champion Chevrolet of Avon
They have an excellent service department.
They did a really good job recently on my 2024 Corvette Z06 which developed a weird parking brake release issue that they have not encountered before
They did a really good job recently on my 2024 Corvette Z06 which developed a weird parking brake release issue that they have not encountered before. No problems now.
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by paulbritton37
Service Price Transparency
Feb 21, 2025 -
Champion Chevrolet of Avon responded
Thank you for your fantastic review! We're thrilled to hear that our service team at Champion Chevrolet of Avon was able to resolve the parking brake release issue on your 2024 Corvette Z06. It's great to know everything is working smoothly now. We appreciate your trust in us and look forward to assisting you again in the future!
Sincerely,
The Team at Champion Chevrolet of Avon
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