Kyle Westbrook

Scammers! Hid information on purpose to make money! Had to replace a transmission for 7k 3 weeks after we bought the car!!! Take your business elsewhere! They Hid information on purpose to make money! Had to replace a transmission for 7k 3 weeks after we bought the car!!! Take your business elsewhere! They hang up whenever a past customer calls. They are super pushy to get the deal done knowing they are selling you a car with a lot of problems :( please everyone stay away. The Ford dealership we took the car we bought to said this is not the first time they have seen this from Westgate. They have a horrible reputation in the area for doing this to many people. More

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BUYER BEWARE. As soon as you purchase all customer service goes out the window. Late last year they announced in order to continue getting Westgate for Life benefi As soon as you purchase all customer service goes out the window. Late last year they announced in order to continue getting Westgate for Life benefits that were promised during purchase we had to get “dealer recommended services” completed at the dealer’s servicing shop. They give you a list of things to complete with a PRICE NEXT TO EACH ITEM. This part is important. They provide the exact price to you. When you get the service done the price they charge you is completely different from the list they give you with prices! I’ve reached out to them repeatedly and the service advisor refuses to pick up the phone or give callbacks. I call the service desk and they claim a manager will reach out. No outreach. I ask online for a callback set up and no call is provided. They are overcharging despite giving out a list with prices and refuse to own up to it. If this were truly an innocent mistake they would have made an effort to explain themselves. Take their silence as a warning. More

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