Lad Bartosh | Page 2

I am very pleased and excited about my new-to-me Jaguar XFR. As soon as this car hit the lot we were contacted by Joseph Russell. He knew we may be very interested since we had previously owned a Jaguar. H XFR. As soon as this car hit the lot we were contacted by Joseph Russell. He knew we may be very interested since we had previously owned a Jaguar. He did thorough research and made sure it passed inspection to the highest level. He worked with us in every aspect of buying a car from the test drive, financing, and closing the deal with us. He was very knowledgeable, courteous and professional. The staff at the dealership were also very welcoming and professional. We are very satisfied customers. Thank you, Joseph! More

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Sales and management are nothing but liars. Incapable of honesty or integrity, this dealership is to be avoided unless you are going to the service department...there is some honesty over there, though had honesty or integrity, this dealership is to be avoided unless you are going to the service department...there is some honesty over there, though had they done all the work needed I would not have had to return-but that also falls on Sales for lying and not making all the repairs needed. More

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****AMENDED REVIEW**** They sold me-a disabled veteran with mobility issues, a truck with a bad engine. Sales rep hid the signs of this issue until the paperwork was done. I called him 10 minutes after I with mobility issues, a truck with a bad engine. Sales rep hid the signs of this issue until the paperwork was done. I called him 10 minutes after I left and tried every day to reach him or the sales manager but no calls have ever been returned for the last 60 days. **** Worked with Lad, who took the truck back and sent it through service, they had to replace several engine components, and we're still a test away from knowing its 100%, but they took care of it and did not charge me! It took a bit but it was worth the wait,and they gave me a loaner while they worked on my truck. The mechanics were not careful... there's a lot of grease prints all over my light beige interior and both my LTZ 4X4 decals on the sides of the bed are scratched, as are the doors, but that is a separate issue. So, I would not recommend David assumes rep because he is 100% a liar,but the finance rep Lin was awesome, and once I got a call through to Lorenzo, he and Lad took great care of me, as did Trey from the Ford side when they were not in the office. More

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Completely dishonest with no integrity. Mgmt allowed it and then lied to my face with several BS excuses. You are not a customer you are just a transaction here. -I test drove a used truck and agreed to p and then lied to my face with several BS excuses. You are not a customer you are just a transaction here. -I test drove a used truck and agreed to pay full price. My husband was at work so I was submitting an application by myself. I have excellent credit, by the way. -While I was filling out the paperwork; my salesperson received a phone call. It was another salesperson looking for the keys to the truck to show someone. -She said, "I have a customer filling out paperwork to buy it right now, that would be rude". I heard the phone call. -I finished filling out the application (my first time buying so maybe a little slow) and then I was waiting for the next steps. I signed a paper stating the truck would be cleaned and the tank would be at least half full. -7 mutes later, Evan comes in (not my salesperson) and says, "I'm sorry, we sold the truck (The truck was literally sold out from under myself and my salesperson). -My salesperson came back in the room and apologized, saying she was terribly embarrassed. -It was a backdoor sales transaction rushed through knowing I was buying the truck. -The other buyer had not seen the truck and had not driven it either. -Do you think management cares? Of course not, they sold a truck!! The entire organization has No Integrity, No Leadership, and the Worst Team More

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Mark Reiland has consistently taken care our family auto needs. He’s found exactly what we’re looking for 4 times this year!!! No hassle processing. He’s Best ever !! needs. He’s found exactly what we’re looking for 4 times this year!!! No hassle processing. He’s Best ever !! More

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Mark made the process of purchasing a vehicle for my son a smooth process. We told him what we were looking for and he knew his inventory and pointed us in the right direction. This was the second car my a smooth process. We told him what we were looking for and he knew his inventory and pointed us in the right direction. This was the second car my family bought with Mark’s help. Great experience. More

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from another Chevrolet dealer it's not the norm for one dealership to write a review about another dealership . but in this case i had to because the staff at Covet Chevrolet went it's not the norm for one dealership to write a review about another dealership . but in this case i had to because the staff at Covet Chevrolet went above and beyond to help . few days a go i called for a dealer trade Kendall was very helpful and friendly so i sent a driver to pickup the truck he drove 500+ miles from new orleans to Hutto just to find that the dealership sales department is closed on Saturday but the service department was open and the staff went above and beyond to help my driver in this bad situation . if this dealership staff did all they can to help another dealer to gain nothing i cant imagine the level of great service they provide the customer ... WOW what a great service from great people at Covert Chevrolet ... thank you More

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Looking for an honest and good deal - Go to Covert Hutto Not only do they take care of you during your purchase but the service is awesome. Lad and Cliff make buying a care super easy. Service team works h Not only do they take care of you during your purchase but the service is awesome. Lad and Cliff make buying a care super easy. Service team works hard to make sure everyone is taken care of with a smile. I love this dealership! More

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Customer buying experience I bought an f150 from Covert today, and I want to brag on Lad the sales manager and Brad the finance manager. They went above and beyond to provide me I bought an f150 from Covert today, and I want to brag on Lad the sales manager and Brad the finance manager. They went above and beyond to provide me with the truck that I wanted. They even delivered it to my house. I highly recommend them!!! More

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Multiple vehicle customer Our last four purchases have been Chevrolet and we have had great experiences each time. We have purchased our last two from Covert and we will purcha Our last four purchases have been Chevrolet and we have had great experiences each time. We have purchased our last two from Covert and we will purchase our next one from them as well. More

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