Lai-ce Shum

Sold used car that should've been salvaged I was sold a used car without the discount they promised, no floor mats, poor paint job on the right quarter panel, and has major problems including a I was sold a used car without the discount they promised, no floor mats, poor paint job on the right quarter panel, and has major problems including a faulty crank sensor, weak battery, and a blown head gasket. I have replaced the battery and crank sensor. But now I'm stuck with a blown head gasket, which all should've been caught during their pre-sale inspection. More

Helpful 0

Report | Print

Excellent sales Lai-Che was an excellent sales person. She was attentive to our needs and was patient during the whole process. She was not too pushy. Lai-CS had gre Lai-Che was an excellent sales person. She was attentive to our needs and was patient during the whole process. She was not too pushy. Lai-CS had great amount of knowledge about the cars. More

Helpful 0

Report | Print

Thank you, Jerry for your recommendation of Carson Nissan! I just want to thank Jerry for his recommendation of Linda at Carson Nissan. Her right-hand person Lai-ce Shum was knowledgeable and understanding and I just want to thank Jerry for his recommendation of Linda at Carson Nissan. Her right-hand person Lai-ce Shum was knowledgeable and understanding and worked with my sister and I to make the best decision. We ended up trading our 2013 Nissan Juke for a 2018 Kicks and got a great deal. Working with such caring people was a real treat and made the experience worthwhile! Thank you again for the advice and the referral! More

Helpful 0

Report | Print

Third lease from Carson Nissan and I'm very happy I just leased my third Leaf from Carson Nissan and I couldn't be happier. The service and attention I get from Linda Webber and Lai-Ce Shum has always I just leased my third Leaf from Carson Nissan and I couldn't be happier. The service and attention I get from Linda Webber and Lai-Ce Shum has always been first class. The service department is top notch as well. Oscar and Christina have always taken care of me. More

Helpful 0

Report | Print

Good Place! I bought my ever first vehicle here 2yrs ago and so far, service is ok. not Outstanding as others would say. One time, i pointed out a hanging plastic I bought my ever first vehicle here 2yrs ago and so far, service is ok. not Outstanding as others would say. One time, i pointed out a hanging plastic notch underneath my nissan rogue and Cristina just dismissed it! I have to fix it myself! (Considering its a New Rogue!).Ugh, still boils me to this day. More

Helpful 0

Report | Print

The service was excellent and the staff amazing! My experience at Carson Nissan was terrific! The staff met my every need. I got the price I wanted and the car was delivered to my door. JJ and Lai My experience at Carson Nissan was terrific! The staff met my every need. I got the price I wanted and the car was delivered to my door. JJ and Lai-Ce were a great team. They work well together and present the information in a factual way without all the sales hype. I really felt I could trust both of them and I highly recommend Carson Nissan. I wanted the Leaf in the Colbalt Blue and I couldn't find it anywhere. Carson Nissan had two in the blue color and a total of 13 Leaf's for me to look at. What a great dealership! Trust me they will take care of you. More

Helpful 0

Report | Print

Excellent and patient service. Diego has been super awesome. He is so patient and answered all the questions I had. He really put 110% on trying to get me it to the vehicle of my ch Diego has been super awesome. He is so patient and answered all the questions I had. He really put 110% on trying to get me it to the vehicle of my choice. I will definitely come back to him for my next vehicle. Thank you Diego. More

Helpful 1

Report | Print

Excellent Want to thank Brenda, Ruben, Diego, and Lai-ce for all there help in getting me in my new car. They were very upfront no fake sales pitch. It is rare Want to thank Brenda, Ruben, Diego, and Lai-ce for all there help in getting me in my new car. They were very upfront no fake sales pitch. It is rare to see that kind of service. Keep treating people like people. I applaud this sale staff! 5????? More

Helpful 0

Report | Print

ONE HAPPY CUSTOMER I am giving this review because "ANTHONY CAMACHO" the sales rep. who assisted me was Courteous & EXTREMELY patience with the many repeated questions I I am giving this review because "ANTHONY CAMACHO" the sales rep. who assisted me was Courteous & EXTREMELY patience with the many repeated questions I had as well as very knowledgeable & about the SUV I had in mind to purchase. More

Helpful 0

Report | Print

Thank you, Carson Nissan!!!! Couldn't have bought my first car without Evelyn's help! After seaching several dealerships, nothing beat the customer care and deal that she offered. Couldn't have bought my first car without Evelyn's help! After seaching several dealerships, nothing beat the customer care and deal that she offered. She walked me through all the specs and details without a sweat. Although it took me 24 hrs to make up my mind, I fianlly drove off in the car I couldn't be happier with. Thanks so much for being patient with me and helping me through such a big step in my life, Evelyn! And to the Nissan team for not being hungry saleman, instead, thanks for feeding us free food and making the processing enjoyable! I highly recommend!!! More

Helpful 0

Report | Print