Laird Rencher

Laird is honest and kind . He also was thorough during the whole process . I didn’t feel pressured . He asked the right questions to put me in the car that was best for me and He also was thorough during the whole process . I didn’t feel pressured . He asked the right questions to put me in the car that was best for me and my children. He called to check on me to see how I’m enjoying my new vehicle as well. More

by jahmilawalker Verified Customer Verified Customer

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2nd vehicle that I've purchased i love this place and highly recommend it to others highly recommend it to others More

by RTDADUDE80 Verified Customer Verified Customer

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You need to make a reservation if you need a certain car for a rental car, but no one tells you that! I was almost without a rental and ended up with a sedan when I needed at least a crossover, something I for a rental car, but no one tells you that! I was almost without a rental and ended up with a sedan when I needed at least a crossover, something I could easily get in and out of. If if you MAKE an appointment first thing in the morning, you're told you still might wait HOURS for your car to be looked at for something simple. More

by bohanonclan Verified Customer Verified Customer

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Very clean and friendly environment. Easy to be seen and time feels valued by the teams. Easy to be seen and time feels valued by the teams. More

by MARS Verified Customer Verified Customer

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Kelly Nissan and Laird always provide outstanding service! I am a satisfied customer who is glad I purchased a 2025 Nissan Armanda SL from the #1 dealership in Illinois, which is Kelly Nissan. This i service! I am a satisfied customer who is glad I purchased a 2025 Nissan Armanda SL from the #1 dealership in Illinois, which is Kelly Nissan. This is the 15th car I have purchased from Kelly Nissan. I purchased my first car at the age of 23. I am 64 years old and is still going to Kelly Nissan. All of my kids are driving cars that have been purchased at Kelly Nissan. Laird is amazing and make sure his customers get the best deal. He has become part of our family. Laird has been my salesman for over 20 years. I had the pleasure to meet Jerome Brown, sales manager, who was very professional, went over all my paperwork with me, and answered all my questions. A special thank you to Kelly’s son and grandson for all they did in closing this deal. I will continue to refer friends and relatives to Kelly Nissan! Laird and Jerome continue to provide excellent customer service! More

by TONIPORTER836 Verified Customer Verified Customer

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I always purchase my vehicles from Kelly Nissan, and I send friends and family too. They never disappoint! send friends and family too. They never disappoint! More

by kmneal872 Verified Customer Verified Customer

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I love my salesman, but I didn't like that I wasn't told that I could make a reservation for a rental ahead of time and that I could request certain type of car. The service staff should ask when they make that I could make a reservation for a rental ahead of time and that I could request certain type of car. The service staff should ask when they make an appointment that they know will require a rental! More

by bohanonclan Verified Customer Verified Customer

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I WAS V ERY PLEASED WITH THE SERVICE NISSAN 'S SERVICE DEALERS WERE VERY POLITE AND COURTEOUS VERY CONVINCING, I WAS AT PIECE WHILE THEY WERE WORKING WITH ME ON 95TH STREET, THANKS. THANKS AGAIN I ENJOYE DEALERS WERE VERY POLITE AND COURTEOUS VERY CONVINCING, I WAS AT PIECE WHILE THEY WERE WORKING WITH ME ON 95TH STREET, THANKS. THANKS AGAIN I ENJOYED MY STAY AND THE MEN WORKING WITH ME. I WAS HAPPY WHEN I LEFT WITH MY NEW CAR. More

by Jojocarter Verified Customer Verified Customer

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Kieran McGee is always very helpful when I bring my vehicle in for service. He greets me by name and always with a smile. Actually, all of the team members are very pleasant. If I have any problems the vehicle in for service. He greets me by name and always with a smile. Actually, all of the team members are very pleasant. If I have any problems they are always ready to make it right. My salesman Liard makes it a point to leave his desk to speak to me. Great service and customer service. More

by mauri.marcy Verified Customer Verified Customer

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Varied is a very professional worker when it comes to customer service. He makes sure you a happy and mak the best choice to fit your needs. Larird is very patient and makes sure you are happy with your customer service. He makes sure you a happy and mak the best choice to fit your needs. Larird is very patient and makes sure you are happy with your choice. More

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