This place is HORRIBLE!! After finding a car online that I liked I submitted a credit app. I got called by these guys and they ran my credit. I have no credit, never had anything financed ever! No debt, $5000 a month income with proof, and a fully paid for Range Rover for trade in. They assured me I was approved and harassed me all day until I came down. When I got there they showed me the car. Then they started with BS that is would be hard to get me approved. While I was sitting there VW called and told me they had me fully approved and ever went over the financing, interest rate and payments for a 2018 VW Passet, however I didn’t want a $30,000 car. These guys come back and tell me they can’t get me approved with ANYONE on the car I wanted, but I could drive out of here with a 2015 Corolla. I drove it and agreed and then more BS happens. Then someone from finance comes out and says my bank statements and income verification from the employer isn’t good enough. The xxxxxx throws the papers at me and gets up and walks away. I leave and call VW back. Sitting in my garage right now is a brand new 2018 VW Passet R-Line. Didn’t have the first issue. However these idiots couldn’t get me approved on a $20,000 Nissan. Don’t even waste your time with this place. They are total liars and crooks. Go to VW in Joliet.