Lakeem Burris | Page 2

I have been doing business with this dealership since 2019 and each visit I am met with courtesy, respect and professionalism. Sales manager Shermica Malcolm always wants the best for me and I've also wi 2019 and each visit I am met with courtesy, respect and professionalism. Sales manager Shermica Malcolm always wants the best for me and I've also witnessed that same concern for other customers. Lakeem Burris is very knowledgeable and patient. He thoroughly answered all of my questions about different models and costs. Lastly, Jessica slowly reviewed my financial paperwork with me and answered my questions. Encounters with the service department staff have also been positive. I will continue to recommend this dealership. More

by paranyc620 Verified Customer Verified Customer

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I wish Lakeem and Alex could talk a little slower (LOL) and maybe think more about how to let first-time buyer understand the whole thing totally, especially price-related. I just found I was not 100% clea and maybe think more about how to let first-time buyer understand the whole thing totally, especially price-related. I just found I was not 100% clear about the exact price until I signed everything. It is fine, I understand it is partially our own problem since we were less assertive in all the conversations and either we are less experienced buyer. I will recommend people this place since the work is efficient and staff are responsive enough. More

by lusandy907 Verified Customer Verified Customer

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Should be called Take Advantage Toyota because they will rob you blind. They have very dishonest practices. rob you blind. They have very dishonest practices. More

by kyte Verified Customer Verified Customer

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They were amazing - from my sales associate to the manager. When I picked up my truck, I felt so comfortable to hug the manager for being so helpful. manager. When I picked up my truck, I felt so comfortable to hug the manager for being so helpful. More

by Bob Scrogg Verified Customer Verified Customer

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He and Shermica both dealt with my repetitive inquiries like xxxxxxwhile I was awaiting for my 4runner to get off the port for close to month. They stayed late while myself and my mom waited for the insura like xxxxxxwhile I was awaiting for my 4runner to get off the port for close to month. They stayed late while myself and my mom waited for the insurance company to move things along. Thankful for their assistance. More

by boik14 Verified Customer Verified Customer

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Chris Williams was the most gracious and helpful person. He helped me secure my car and was unbelievable helpful in answering my questions. Go to him he will help you! He helped me secure my car and was unbelievable helpful in answering my questions. Go to him he will help you! More

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Friendly and helpful staff - a bit slow moving, but enjoyed the experience and would return enjoyed the experience and would return More

by littmanmorgan Verified Customer Verified Customer

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Lakeem was great. Heard my needs and used it to find me the perfect car. He gave great guidance on how to get the best bang for our buck. Maintained clear communicatio Heard my needs and used it to find me the perfect car. He gave great guidance on how to get the best bang for our buck. Maintained clear communication throughout the whole process. We did have some difficulty with the finance team as we had a 6pm appointments and wasn't seen until ~6:50pm due to a walk in taking our prescheduled time. We would've appreciated the finance team respecting our appointment and out time, More

by Maya Verified Customer Verified Customer

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Quality customer service, friendly staff, clean atmosphere have a lot of cars to choose from. atmosphere have a lot of cars to choose from. More

by JUILLIANA68 Verified Customer Verified Customer

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Lakeem Burris was very personable and helpful and patient in explaining the features of the car when it was ready for pickup. And also helped with follow up phone calls the next day. in explaining the features of the car when it was ready for pickup. And also helped with follow up phone calls the next day. More

by naomileisman Verified Customer Verified Customer

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