Lamont Games

We ended up with a really nice vehicle and everyone was very nice. However, there were a few incidents that keeps me at 3 stars. 1. We were shown a car that we really loved, and sensing our hesitance, t very nice. However, there were a few incidents that keeps me at 3 stars. 1. We were shown a car that we really loved, and sensing our hesitance, the salesperson assured us they could get us in that car well within our stated monthly payment range. Once the numbers were run, the payments ended up more than double that range. I don't know if it was intentional, but it felt like a sleazy move. 2. We made an appointment with our sales rep to take delivery of our new car. I had to take time off of work and he ended up 30 minutes late. 3. We were shown two vehicles that we liked at the price we wanted. When we came to take delivery, it was for a third car that we hadn't looked at (same make/model/trim) with thousands of dollars of options that we didn't want. These incidents left a bad taste in our mouth and I feel like all of them were avoidable. More

by ROOKY2K Verified Customer Verified Customer

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Second vehicle purchase. Both of which were hassles, actually enjoyable and very accommodating. I would recommend to anyone. Both of which were hassles, actually enjoyable and very accommodating. I would recommend to anyone. More

by Chris2188 Verified Customer Verified Customer

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Minna was great loved working with her. She was very knowledgeable about the vehicle and available through the whole process which made me super comfortable. She was very knowledgeable about the vehicle and available through the whole process which made me super comfortable. More

by MKSERR81 Verified Customer Verified Customer

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Nice building/showroom and our salesperson was very nice. The pricing was very shady. Price you see online is NOT the price of the vehicle. We did our homework and knew what our monthly payment would be give The pricing was very shady. Price you see online is NOT the price of the vehicle. We did our homework and knew what our monthly payment would be given the sticker price. When it came time to finalize the deal, the were over $5000 in mandatory extras that we knew nothing about. $3500 Xzilon, $1300 in mudguards and floor mats, and $500 in anti theft precautions. So close to walking out… More

by MSCHILDT Verified Customer Verified Customer

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I will never ever buy another vehicle from Russ Darrow kia of wauwatosa ever again. I've been dealing with this dealership. Ever since 2013 I would buy a vehicle every 2 to 3 years. I spent at least $300, kia of wauwatosa ever again. I've been dealing with this dealership. Ever since 2013 I would buy a vehicle every 2 to 3 years. I spent at least $300,000 at this dealership, and I, raised my voice just a little bit. And, the GEM Matt kullowski, called the police on me and completely humiliated me in front of everyone. I think he needs to be fired.. More

by ALMAPAYNE4966 Verified Customer Verified Customer

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I raised my voice just a little wasn't screaming at him at all until the police came and want to grab me. I didn't threaten him at all and he called the police on me. Which was very humiliating and embarra at all until the police came and want to grab me. I didn't threaten him at all and he called the police on me. Which was very humiliating and embarrassing.Your Gm Matt did this to me. I will never ever!!! purchase another car 🚗 there again I been with Russ Darrow since 2013 i would purchase a car every 2-3years I've spent at least $300,000 dollars at Russ Darrow Kia of Wauwatosa More

by ALMAPAYNE4966 Verified Customer Verified Customer

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Always friendly and care about your concerns with it comes to the vehicle. They try their best to rectify any issues or problems if something isnt satisfactory. They truly work at trying to satisfy th comes to the vehicle. They try their best to rectify any issues or problems if something isnt satisfactory. They truly work at trying to satisfy the customer. Going the extra mile should be their motto!! More

by APETITOS Verified Customer Verified Customer

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The customer service provided by Minna and James was outstanding. They went above and beyond to figure out several different options for me and put a deal together that met my budget and addressed all o outstanding. They went above and beyond to figure out several different options for me and put a deal together that met my budget and addressed all of my concerns. More

by Amanda Verified Customer Verified Customer

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Scott and crew were great to work with. Buying a car always feels like you're fighting against the dealership but he helped out and made sure I was getting what I wanted. Buying a car always feels like you're fighting against the dealership but he helped out and made sure I was getting what I wanted. More

by KFRITZ96 Verified Customer Verified Customer

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Handled the purchase of the vehicles bought in a timely manner. Definitely left feeling confident about my purchase. manner. Definitely left feeling confident about my purchase. More

by LUISMRIOSJR95 Verified Customer Verified Customer

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