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Lance Dailey
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Lance Dailey | Page 29
Senior Sales and Leasing Consultant
Muller's Woodfield Acura
1149 W Golf Rd
Hoffman Estates, IL 60169
601 Reviews
Professional Bio: One of the reasons I started at Muller’s in November 2016 was to sell something that people actually needed and could get excited about . . . because whether brand new or just new to you, there really is nothing like that feeling of getting into your new car! I want to make the process an outstanding and enjoyable experience. My hope is that, in the end, you enjoy working together to find the right vehicle to drive home – perhaps even having a little fun along the way! "Clients for life" is my goal, and that's only achieved through a world-class customer experience. I look forward to providing that to you throughout your purchase process with me here at Muller's Woodfield Acura. Hope to speak with you soon! Personal Bio: My wife and I have two beautiful, amazing daughters and we live just a short drive from the dealership. Because we're part of this community, it means a great deal to me to assist our neighbors, as well as welcome those from farther away.
Read moreDealership Experience
7 yrs, 7 mos
Industry Experience
7 yrs, 7 mos
Specialties & Trainings
Top Performer - Acura Client Satisfaction (1 of only 6 associates in the US)
Gold Membership - Acura Council of Sales Excellence
Acura Council of Sales Excellence (COSE) Certified
BA, Communications - Southern Illinois University at Carbondale
Six Sigma Green Belt Trained
ITIL v3 Foundations Certified
BAPL Certified
Project Management Professional v4 (PMP) Trained
WCA Global Leadership Summit (Attendee and/or Volunteer since 2004)
601 Reviews
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601 Reviews of Lance Dailey
June 21, 2021
In 30 years of buying cars this was the best experience so far, professional people and 5 stars service. Loved to work with George and Lance, great people. I will definitely recommend this dealership. so far, professional people and 5 stars service. Loved to work with George and Lance, great people. I will definitely recommend this dealership. Thanks, we love the car! More
by Teresa
Other Employees Tagged: George Rasiarmos
Helpful 
June 15, 2021
We've worked Muller's for many years now and many Acuras, and recently both my husband each just bought a MDX. We love both the cars and working with Lance! He even took time to help us both learn our cara i and recently both my husband each just bought a MDX. We love both the cars and working with Lance! He even took time to help us both learn our cara in detail. And we had a great time doing it all too! Thanks to Muller Acura and Lance - see you again soon! More
by Hellsbells1290
June 15, 2021
I would like to thank Lance for the great customer support and attention! He was going to thorough with me for all the process to get my RDX! Thank you again for this great experience support and attention! He was going to thorough with me for all the process to get my RDX! Thank you again for this great experience More
by Emre
June 14, 2021
Phenomenal experience with the entire team at this dealership. Highly recommend to visit this dealership when you are ready to purchase your new ride. Very satisfied with the entire process ! dealership. Highly recommend to visit this dealership when you are ready to purchase your new ride. Very satisfied with the entire process ! More
by RS
Other Employees Tagged: Myles Bauer , Danielle Smith
June 13, 2021
I came in about March to start looking for a car to buy in the summer. Lance was very knowledgeable and took a lot of time to show me the RDX and take a test drive. I told him I was still deciding which ki in the summer. Lance was very knowledgeable and took a lot of time to show me the RDX and take a test drive. I told him I was still deciding which kind of car to buy and would not be buying for a few months. He asked when he could follow up and said he won’t call me before that time. I looked at many other dealerships and types of cars. Each time they started immediately hassling me with emails, texts, and calls even though I had told them I didn’t want that. When I was ready to buy I knew exactly who I would be going to. Lance again was helpful, knowledgeable, and a pleasure to deal with. Thank you! More
by Beth1230
Other Employees Tagged: Myles Bauer
June 09, 2021
We had a great experience at Muller Woodfield Acura. Lance Dailey was wonderful to work with. We are from the north side of Indianapolis and found the car we were looking for at Muller. We requested Lan Lance Dailey was wonderful to work with. We are from the north side of Indianapolis and found the car we were looking for at Muller. We requested Lance as our sales rep based on the glowing reviews we had read, and we weren’t disappointed. As we worked through the deal over the phone Lance was courteous and never pushy. The same customer service continued when we arrived in Woodfield to pick up our MDX. We are very happy with our new car and the experience we had with Lance. More
by JdholpuchMDX
Other Employees Tagged: Myles Bauer
May 29, 2021
We had the greatest experience at Muller Acura, especially with Lance! He was extremely thorough, answered all of our questions and showed us everything. He was very helpful and knowledgeable abou especially with Lance! He was extremely thorough, answered all of our questions and showed us everything. He was very helpful and knowledgeable about the Acura. He knew EVERYTHING and was happy to show us. He was patient and understanding. His finance guy, Myles was also great. Thank you Lance and Muller Acura. We plan to enjoy this car for a long time. More
by ScottK
Other Employees Tagged: Myles Bauer
May 21, 2021
We have purchased many new cars over the years and I have come to the expect the sales staff to lack a good understanding of the features of the cars they sell. Not true in Lance’s case. He has clearly spent come to the expect the sales staff to lack a good understanding of the features of the cars they sell. Not true in Lance’s case. He has clearly spent the time to do the homework necessary to explain everything to the customer. Very well done! More
by GDS
Other Employees Tagged: Myles Bauer
May 18, 2021
My second vehicle in matter of few weeks from the same dealer and Lance. As usual awesome experience. I might come back for a third with a family member. dealer and Lance. As usual awesome experience. I might come back for a third with a family member. More
by Mohammed Wahab
Other Employees Tagged: Myles Bauer , Chris Eugenis
May 17, 2021
I have never had someone so thoroughly and patiently walk through a vehicle with me. The time Lance spent with me meant I could use all the cool features of my car on the way home. I already feel like I hav through a vehicle with me. The time Lance spent with me meant I could use all the cool features of my car on the way home. I already feel like I have had it for months! More
by Rana
